Business Details
50+ Years
experience
Your Trusted Insurance Partner in North Logan, Utah
Since 1970, LSS Insurance Agency has dedicated itself to helping individuals manage financial risk through tailored health insurance solutions. Our mission centers on adapting to market changes while maintaining a personalized approach to client needs. With decades of experience, we specialize in Medicare, individual health, and dental insurance, prioritizing local expertise and customer service. Our team of licensed professionals focuses on simplifying complex insurance options, ensuring clients receive coverage aligned with their unique circumstances. We emphasize education, transparency, and long-term advocacy, guiding clients through enrollment, renewal, and benefit clarification.Our commitment extends beyond initial sales, offering ongoing support for claim resolution, policy adjustments, and annual coverage reviews. Located in North Logan, Utah, we serve clients across the region with face-to-face consultations and community-focused service. By combining industry knowledge with individualized attention, we aim to demystify insurance processes and build lasting trust. Our office hours reflect our dedication to accessibility, operating Monday through Friday with prompt response times for inquiries. Through continuous adaptation to regulatory changes and market offerings, we strive to remain a reliable partner in health insurance navigation.
Services
Medicare Supplement Plans
Medicare Advantage Plans
Prescription Drug Coverage
Individual Health Insurance
Dental Insurance Options
Medicare Enrollment Assistance
Annual Policy Reviews
Claim Resolution Services
Details
- Year established: 1970
Highlights and features
- We offer personalized insurance solutions tailored to individual needs
- Our team of licensed agents provides expert guidance on Medicare options
- We maintain 50+ years of combined industry experience and local knowledge
- We provide comprehensive support for enrollment, renewal, and claim issues
- We prioritize face-to-face consultations with no hidden fees or obligations
What people say
Fantastic customer service
Agent knows me
Service could not be better
Quick to get back
Personalized help
Services
Medicare Supplement Plans
Medicare Supplement Plans help cover out-of-pocket costs from Original Medicare. These standardized policies pay deductibles, copayments, and coinsurance for Part A and B. Our experts compare carriers to find optimal coverage matching your healthcare needs and budget.
Medicare Advantage Plans
Medicare Advantage combines hospital, medical, and prescription drug coverage in one policy. Many plans add dental, vision, and fitness benefits. We analyze network providers, prescription coverage, and total costs to help select your ideal plan.
Prescription Drug Coverage
Prescription Drug Plans cover outpatient medications not included in Original Medicare. We review your specific prescriptions to identify plans offering the best formulary coverage and lowest total annual costs.
Individual Health Insurance
Individual health insurance provides coverage outside employer-sponsored plans. We help evaluate ACA-compliant marketplace options and direct carrier plans to find affordable coverage meeting your medical needs and budget.
Dental Insurance Options
Dental insurance helps manage routine and major dental care costs. We present multiple plan options with varying coverage levels for cleanings, fillings, and procedures, helping you select affordable protection matching your oral health needs.
People
Ashley Phelps
Licensed Agent & Office Manager
Ashley simplifies insurance complexities while staying current with regulatory changes. She matches clients to suitable coverage and enjoys culinary adventures with her family in her free time.
Robby Phelps
Licensed Agent
Robby combines medical expertise from critical care respiratory therapy with insurance knowledge. He specializes in helping clients understand benefits and costs while enjoying outdoor activities with his family.
Kami Hendrickson
Licensed Agent & Administrative Assistant
Kami assists with plan selection, enrollment, and claim resolution. She transitioned from administrative roles to become a licensed agent, finding fulfillment in helping clients navigate healthcare options.
Mandy Hoffman
Licensed Agent & Administrative Assistant
Mandy provides customer service excellence while managing five children. She handles benefit questions, claim assistance, and office operations with a passion for travel and music.
Bob Larsen
Licensed Agent & Owner
Bob founded the agency with a commitment to Medicare education. He emphasizes face-to-face consultations and enjoys outdoor activities like skiing and fly fishing with his grandchildren.
Questions
What insurance options do you offer?
We specialize in Medicare Supplement, Medicare Advantage, Prescription Drug Plans, individual health insurance, and dental coverage. Our agents compare multiple carriers to find optimal solutions.
Do you help with Medicare enrollment?
Yes, we guide clients through Initial Enrollment Periods, Annual Enrollment Periods, and Special Enrollment situations with personalized plan comparisons and application assistance.
Are your services free?
Our insurance guidance and plan comparisons cost nothing. We receive compensation from insurance carriers when clients purchase policies through our agency.
Do you work with local insurance companies?
We represent 10 major insurance organizations offering 50+ products in Northern Utah. This includes both national carriers and regional providers with local service networks.
Can you help compare employer coverage to Medicare?
Yes, we analyze your current employer plan against Medicare options to determine the most cost-effective solution while explaining implications of different coverage combinations.
What areas do you serve?
While based in North Logan, we serve all of Northern Utah including Logan, Brigham City, and surrounding communities with both in-office and virtual consultations.
Reviews (6)
Ashley Nielsen
Jun 25, 2022
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We have been working with Ashley Phelps at LSS insurance. Finding insurance coverage can be so stressful, but Ashley has been AMAZING! She has gone above and beyond to help us find what would work best for our individual needs. She always answers our calls and helps us with any questions that arise. Would highly recommend her to anyone looking for help with insurance!
Tommy Hess
Jun 20, 2022
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LSS insurance Agency was great to work with. Ashley was so knowledgeable and helpful in finding the right insurance for me and my family. Ashley always went the extra mile to find the answers to any questions. I highly recommend Ashley and LSS for all your insurance needs
Thomas Hardy
Jun 07, 2022
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They were awesome. Explained things clearly, discussed pros and cons of different options and never felt pressured to select any particular plan. Great Service!
Sryoung
Mar 14, 2022
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Bob Larsen and his staff went way above and beyond to help my wife and me get onto Medicare. I cannot say enough good. I am a physician, and even for me the insurance is difficult terrain to navigate. Bob and his staff are truly extraordinary. I don't usually leave reviews, but this one is well deserved.
Carson Morby
Jan 21, 2022
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They were super helpful with getting us set up with insurance. They listen to needs, and offer simple advice. I trust them!
Vg Olsen
Dec 21, 2021
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Bob Larsen and his team were friendly, knowledgeable and very helpful in navigating the many insurance options for my husband and I. I highly recommend LSS Insurance!
