Business Details
50+ Years
experience
Your Trusted Idaho Falls Insurance Partner
The Falls Insurance Center has been dedicated to providing comprehensive insurance solutions since 1966. Our agency combines over five decades of experience with a commitment to personalized service, ensuring clients receive tailored coverage that meets their unique needs. As an independent agency, we collaborate with multiple carriers to offer competitive options for personal and business insurance. Our team prioritizes financial security and peace of mind, serving communities across Idaho and neighboring states.With a focus on reliability and client-centric values, we maintain high standards of service while adapting to evolving industry demands. Our licensed professionals extend coverage to Idaho, Utah, Wyoming, Montana, Oregon, Arizona, California, Nevada, and Washington. Through consistent client engagement and transparent communication, we build long-term relationships grounded in trust and expertise.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Employee Benefits
Umbrella Insurance
Commercial Liability
Collector Car Insurance
Flood Coverage
Valuable Possessions Insurance
Details
- Year established: 1966
Highlights and features
- We offer over 55 years of experience in personalized insurance solutions.
- Our independent agency model provides access to multiple carriers.
- Licensed to serve clients across nine western U.S. states.
- Committed to transparent communication and client-focused service.
- Specialize in comprehensive risk management for individuals and businesses.
What people say
Best insurance
Quick to respond
Great to work with
Personal and quick
Truly care about me
Services
Auto Insurance
Our auto insurance policies protect against financial loss from accidents, theft, or damage to vehicles. We offer customizable coverage options including liability, collision, and comprehensive protection. With access to multiple carriers, we help clients find competitive rates while ensuring adequate safeguards for personal and commercial vehicles.
Home Insurance
Home insurance solutions cover structural damage, personal property loss, and liability risks for primary residences and secondary homes. We provide replacement cost coverage, flood insurance, and specialized policies for high-value properties. Our advisors ensure clients understand coverage limits and policy endorsements to protect their investments.
Business Insurance
Business insurance protects companies from liability claims, property damage, and operational disruptions. We offer business owners' policies, general liability, and commercial umbrella coverage tailored to industries like contracting, retail, and professional services. Our solutions address risks specific to Idaho's business environment.
Life Insurance
Life insurance policies provide financial protection for beneficiaries upon the policyholder's death. We offer term and permanent life insurance options to secure family needs, estate planning, and business continuity. Our agents help clients evaluate coverage amounts and policy features that align with long-term goals.
Employee Benefits
Employee benefits packages include group health, dental, and vision insurance to attract and retain talent. We assist businesses in designing cost-effective plans compliant with regulatory requirements. Our services extend to disability insurance and employee assistance programs for comprehensive workforce protection.
Questions
What types of insurance do you offer?
We provide auto, home, life, business insurance, and employee benefits packages tailored to individual and organizational needs.
Why choose an independent agency?
Our independence allows access to multiple carriers, ensuring competitive rates and customized coverage options for clients.
Do you serve areas outside Idaho?
We're licensed in nine western states including Utah, Wyoming, California, and Washington.
How do I file a claim?
Visit our Service Center online or contact us directly at 208-523-7100 for immediate claim assistance.
Can I manage policies online?
Yes, our client portal allows policy reviews, bill payments, and certificate requests 24/7.
Reviews (6)
T. H.
Jun 10, 2021
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I switched over to Falls Insurance a few years ago. I have to say it was one of the best things I have done. They saved me money and gave me better coverage. Highly recommend them.
Josh Ledbetter
Mar 11, 2021
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I finally had it with shopping insurance online. I would put my info on one page and *boom* the whole internet knows my info and is calling me about extended car warranties. *cue superhero music* Colter Griffel was just what I was looking for in an insurance agent. Professional and courteous. With his resources he was able to get me better coverage at a lower cost than what I had previously been paying. A +++
Jared Russell
Jan 02, 2021
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Would give them 0 stars. I would advise anyone I know to stay away from this crooked company. They quote rates then swap to higher premiums after you've agreed to a policy. They won't own up to their mistakes and transfer the cost to the customer. My insurance went from $75 a month to $631. Instead of owning up to their mistake they are forcing me to pay the balance and threatened me with sending me to collections if I don't. I had to cancel the policy but they are still forcing me to pay the higher premium.
S. R.
Mar 21, 2020
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Outstanding service from Falls Insurance! Cannot believe how much this company has gone out of their way to help us with our business beyond just getting insurance for us. It is great to have found an insurance company that truly cares about our success as well as protecting us. Not something you find often these days! Thank you Josh!
Dee Epperson
Nov 08, 2019
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Was with Falls Insurance for years without many claims. Years ago had a metal she'd blown into a fence. Had a young child "wash" my oak wood floor with a sink sprayer, for years no other claims. They had an insurance guy come unannounced to my home, he took pictures of our roof and our property.the guy at Falls called once. My husband called back to talk to them and got a letter a day later saying they had cancelled our policy.
Our roof and a wood stove that wasn't even a working stove was the problem. We had been getting bids for our roof and all professionals had said our roof and shingles were in excellent condition. I can't even tell you how much money we paid them over the years and they cancelled our policy without a thank you or how do you do. No follow up calls or solutions, nothing. When you search for home insurance you want a good price, you want fast service and you want a company that wants to keep your business. This is NOT that place!
Our roof and a wood stove that wasn't even a working stove was the problem. We had been getting bids for our roof and all professionals had said our roof and shingles were in excellent condition. I can't even tell you how much money we paid them over the years and they cancelled our policy without a thank you or how do you do. No follow up calls or solutions, nothing. When you search for home insurance you want a good price, you want fast service and you want a company that wants to keep your business. This is NOT that place!
David Steed
Feb 04, 2019
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I like the auto owners policy very much. More especially I appreciate the help and concern in assistance receive calls insurance. I heartily recommend called insurance as an agent that anyone can trust and who will look after their route l I heartily recommend anyone can trust and will look After the customers interest before the agency always. D Steed David C Steed
