Business Details
36 Years
experience
Emergency
services
Your Trusted Independent Insurance Partner in Charlotte, NC
H B Cantrell & Co is an independent insurance agency with over 35 years of experience serving clients in North Carolina and South Carolina. Founded on the principle of providing tailored insurance solutions, we prioritize personal relationships and local expertise while leveraging partnerships with top-rated carriers to deliver competitive rates and comprehensive coverage. Our dedicated team of advisors works collaboratively to address client needs across personal and commercial insurance lines, emphasizing transparency, education, and proactive risk management.We maintain a commitment to long-term client relationships, supported by a streamlined claims process and access to 24-hour claim reporting through partner providers. Our agencys focus on customer-centric service has established us as a trusted resource for individuals and businesses seeking reliable insurance solutions.
Services
Auto Insurance
Homeowners Insurance
Business Owners Policy
Commercial Auto
Workers Compensation
Life Insurance
Flood Insurance
Commercial Property
General Liability
Medicare Supplements
Details
- Year established: 1990
Highlights and features
- We offer over 35 years of experience in personalized insurance solutions.
- Our team provides tailored coverage through partnerships with top-rated carriers.
- We guarantee competitive rates with a focus on local market expertise.
- Our clients receive 24/7 access to claim reporting and support.
- We prioritize transparent communication and proactive risk management.
What people say
Personal attention
Saved over $1500
Dedicated service
20% savings
Timely claims resolution
Services
Personal Insurance
We provide customized personal insurance solutions including auto, home, life, and health policies. Our advisors evaluate individual risks and financial goals to design affordable, comprehensive coverage. Clients benefit from access to multiple carriers, ensuring competitive pricing and tailored protection for families and assets.
Business Insurance
Our commercial insurance services address risks for businesses of all sizes, including liability, property, and workers' compensation coverage. We analyze industry-specific exposures and operational needs to create bundled or standalone policies. Partnerships with top-rated insurers ensure robust protection and claims support for sustained business continuity.
Auto Insurance
We offer auto insurance policies for personal and commercial vehicles, including liability, collision, and comprehensive coverage. Our team compares rates across providers to secure cost-effective options while ensuring adequate protection against accidents, theft, and natural disasters.
Homeowners Insurance
Our homeowners insurance policies safeguard against property damage, liability claims, and additional living expenses. We assess home values, location risks, and personal belongings to recommend coverage limits. Clients receive guidance on flood, earthquake, and other supplemental policies where required.
Workers Compensation
We provide workers' compensation insurance to protect businesses against job-related injuries or illnesses. Our policies cover medical expenses, rehabilitation costs, and lost wages while ensuring compliance with state regulations. Risk management resources help minimize workplace incidents and premium increases.
People
Henry B. Cantrell
CEO
With over 35 years in the insurance industry, Henry founded H B Cantrell & Co to prioritize client relationships over corporate interests. He oversees strategic operations and carrier partnerships.
John F. Cantrell
President
As President, John manages daily operations and client relations. He specializes in commercial insurance solutions and has over 25 years of experience in risk assessment and policy design.
Leann S. Abernathy
Office Manager
Leann leads commercial lines operations, ensuring efficient policy administration and client support. She has 15+ years of expertise in commercial insurance compliance and account management.
Kirstin M. Armstrong
Personal Lines Manager
Kirstin specializes in personal insurance products, helping clients secure optimal coverage for homes, vehicles, and life insurance needs since 2010.
Jacob Cantrell
Account Producer
Jacob assists clients with both personal and commercial insurance, focusing on new business development and policy customization. He brings a client-first approach to risk management.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life) and commercial insurance (BOP, liability, workers' comp) tailored to individual and business needs.
How can you help me save money on insurance?
Our independent agency compares rates across carriers to find competitive pricing while maintaining comprehensive coverage for your specific requirements.
What should I do to file a claim?
Call us at 704-954-9000 or contact your policy’s 24-hour claims number. Have your policy details ready for prompt assistance.
Do you serve areas outside Charlotte?
Yes, we service Gastonia, Huntersville, Mooresville, Rock Hill, Waxhaw, and surrounding regions in North and South Carolina.
Can I get a free insurance quote online?
Yes, use our online quote forms for personal or business insurance, or call us for a customized assessment at no obligation.
Reviews (5)
Robby Sachs
Apr 26, 2022
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It is easy to go online and get insurance. That lizard promises to save you money and for years that was fine. Well, I could have saved a lot more by actually talking to a human which I urge you to do. I needed insurance for a home I was purchasing so I called around. HB Cantrell was the only place I called with a living human answering the phone. Cami is incredible, she increased our coverages and saved us more money on all our policies.
I feel safer and more at ease knowing that I am properly covered for the same cost as cheap, minimal insurance. They could not have made it easier or more clear. Call a human on the phone today and get the coverage you need while savings money. Please ask for Cami.
I feel safer and more at ease knowing that I am properly covered for the same cost as cheap, minimal insurance. They could not have made it easier or more clear. Call a human on the phone today and get the coverage you need while savings money. Please ask for Cami.
Jr Glover
Apr 13, 2022
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Ask for Traci Suggs! Fast, efficient, thorough, fun, and kind. I called around and her information, quote, and care for my needs and situation was THE BEST.
Taylor Mazur
Jan 17, 2022
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Amber has been professional, responsive, and helpful throughout the past two years. I can always trust that she will help me find coverage that provides me with exactly what I need within my price range. Whenever I have questions, Amber is always friendly and knowledgeable.
Alexandra Rhault
Apr 10, 2021
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Traci Suggs is the best insurance rep I have ever come across. I am a young adult, so there is plenty of opportunity for me to miss important things I should know or look for when shopping for insurance. She helped me to get amazing coverages for my new home and car, at unbelievably reasonable premiums. She even helped me realize my existing auto policy did not include coverages that could cost me thousands of dollars should an accident occur, and recommended adding in a few things to protect me in the future. I am so thankful to her and will continue using her as a resource and referring her to my friends and family. Thank you Traci!
C. Matthews
Mar 07, 2021
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Traci Suggs at HB Cantrell is amazing. She responded very quickly, knew all the right questions to ask about our insurance needs, and was open and honest about all our options. We saved so much money, with much better coverage, based on Traci's recommendations. We couldn't be happier with her service and results. We highly recommend her!
