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Business Details
50+ Years
experience
Your Trusted Partner for Comprehensive Insurance Solutions
A and H Insurance has been a trusted name in the insurance industry since 1957, serving clients across the Western United States with personalized service and expertise. Founded in Reno, Nevada, we pride ourselves on being an independent insurance broker that tailors coverage to meet the unique needs of businesses, municipalities, and individuals. Our team of seasoned professionals leverages decades of combined experience and partnerships with leading carriers to deliver customized solutions that prioritize client satisfaction.

We are committed to maintaining the highest standards of integrity, transparency, and accountability, ensuring our clients receive not only competitive rates but also unwavering support through every stage of their insurance journey. With a proven track record of excellence and a focus on continuous education, A and H Insurance remains a leader in the industry, dedicated to evolving with the changing needs of our clients while upholding the personal service that defines our legacy.
Services
Business Owners Policy Commercial Auto Insurance Contractors Insurance Cyber Liability Flood Insurance Workers Compensation Boat Insurance High-Value Homes Motorcycle Insurance Health Plans
Details
  • Year established: 1957
Highlights and features
  • We have over 60 years of experience in the insurance industry.
  • Our team provides personalized service tailored to your unique needs.
  • We offer full-time claims support to represent your best interests.
  • Our agents maintain advanced insurance designations and industry education.
  • We have a proven track record of hiring top industry professionals.
What people say
Excellent customer service Very helpful Prompt responses Personalized service Knowledgeable agents
Services
Commercial Insurance
We provide tailored commercial insurance solutions for businesses of all sizes, including specialized policies for industries like agriculture, manufacturing, and trucking. Our team works with multiple carriers to ensure comprehensive protection against risks such as property damage, liability claims, and cyber threats. Clients benefit from personalized risk assessments and competitive pricing.
Personal Insurance
Our personal insurance offerings include auto, home, boat, and motorcycle policies designed to protect individuals and families. We help clients secure coverage that aligns with their lifestyle and budget while ensuring ease of claims processing. Our agents provide clear explanations of policy details and available discounts.
Health & Life Benefits
We assist individuals and employers in selecting health, life, and Medicare plans that meet their specific needs. Our consultants simplify the enrollment process and provide ongoing support for policy adjustments. Clients appreciate our transparent comparisons of plan benefits and costs.
Workers Compensation
Our workers' compensation insurance ensures businesses comply with state requirements while protecting employees from job-related injuries or illnesses. We partner with carriers to offer competitive rates and streamlined claims management, minimizing disruptions to operations.
Cyber Liability
We offer cyber liability insurance to safeguard businesses against data breaches and digital threats. Policies cover costs related to legal fees, customer notifications, and system recovery. Our team stays updated on evolving cyber risks to provide robust protection for modern enterprises.
People
Jeff Shaffer
President
Jeff Shaffer leads A and H Insurance with a focus on maintaining the agency's legacy of personalized service while driving innovation. With decades of industry experience, he prioritizes client relationships and strategic growth.
Scott Rottman
Vice Chairman
Scott Rottman brings extensive knowledge of insurance regulations and risk management to his role. He supports the agency's commitment to excellence through mentorship and fostering partnerships with top-tier carriers.
Brad Pearce
Chairman
Brad Pearce oversees strategic direction at A and H Insurance, leveraging his deep understanding of the industry to ensure long-term success. He champions client advocacy and community engagement as core values of the agency.
Questions
What areas does A and H Insurance serve?
We primarily serve clients in Arizona, California, and Nevada, with offices in Reno, Elko, Minden, Winnemucca, Yerington, and Apache Junction. We are licensed in over 20 states.
What types of insurance do you offer?
We provide commercial insurance, personal insurance, health and life benefits, workers' compensation, cyber liability, flood insurance, and more through a network of partner carriers.
How can I file a claim?
Contact your assigned agent directly or call our main office. Our full-time claims team will guide you through the process and advocate for your best interests.
Do you offer 24/7 customer support?
While our offices operate during standard business hours, we provide emergency contact options for urgent claims assistance outside regular hours.
Can you help me find lower insurance rates?
Yes, we actively shop policies across multiple carriers to ensure competitive pricing while maintaining comprehensive coverage tailored to your needs.
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Reviews (6)
Sandra J. Triglia-Owens
Apr 20, 2021 Report
George made it super easy for me to move forward. With so much to do as a new business, I was very grateful.
Gloria M. Petroni
Mar 23, 2021 Report
The staff if highly knowledgeable about all things insurance, more so than other firms I have used. When I call I get specific answers also. They seem to have little turnover. I refer my clients who are divorcing to this firm for assistance as they seem to represent many lines of insurance.
Sarah Longaker Boxx
Mar 31, 2020 Report
A & H has always been my "go-to" agency, as both a partner in a consulting firm for 18 years and now as a woman-owned LLC. I trust their guidance and thoughtful analysis of our options, the changing landscape, and their high-touch customer service.
Mary Burlie
Feb 16, 2020 Report
We appreciate the knowledge of coverage shown by the staff. If there is a question on coverage that the staff does not know off the top of their head, , the staff member does not hesitate to call the underwriting company to seek the answer. We do not expect the staff to know all the answers, we appreciate that fact that they know where to find the answer and get back to us with the requested information.
Robert Gray
Feb 14, 2020 Report
I have been a customer for over 7 years and I couldn't be any happier with the services I have received all these years. I would recommend your company to the entire world. Ethel Fisher is by far the best person to speak to she goes the extra mile to make sure your going to be happy with the rates and her company. You guys are truly amazing and very professional and you listen to what your customers want. You should look no further for insurance rates stop with this company you will be happy with them.
Conor Toumarkine
Feb 07, 2020 Report
My manufacturing company needed business insurance so we searched around Reno to try and find a good agent. I was blown away by the thoroughness and responsiveness of A and H. After getting coverage with A and H I have had to reach out multiple times for certificates of insurance and without fail I always receive quick, thorough responses. Thank you A and H!