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Business Details
47 Years
experience
Emergency
services
Your Trusted Insurance Partner in Miami Springs
Founded in 1979, Coastal Insurance Group has served South Florida as an independent agency dedicated to friendly service, professional expertise, and dependability. Our team prioritizes client relationships, offering personalized insurance solutions tailored to individual needs. With over 40 years of experience, we shop policies across multiple carriers to secure competitive rates without compromising coverage quality. As a Trusted Choice agency, we pledge to treat clients as partners, guiding them through claims processes and explaining coverage options transparently. Our commitment to continuous education ensures our staff remains knowledgeable about evolving industry standards.

We provide 24/7 services, including emergency support and online account access, to accommodate client needs at any time. Our risk management approach focuses on customizing coverage to align with specific client requirements while maintaining ethical business practices. Located in Miami Springs, we serve clients across Florida and hold licenses in six additional states. Client testimonials highlight our professionalism, responsiveness, and ability to deliver substantial savings on insurance products. Our catastrophe team specializes in handling natural disaster claims efficiently, reflecting our deep roots in the South Florida community.
Services
Auto Insurance Home Insurance Business Insurance Life Insurance Flood Insurance Commercial Insurance Workers Comp Jewelry Insurance Catastrophe Coverage Health Insurance
Details
  • Year established: 1979
Highlights and features
  • We offer 40+ years of local insurance expertise and $4B in coverage provided.
  • Our team shops multiple carriers to find your lowest possible rates.
  • We provide 24/7 services including emergency support and online account access.
  • Our staff maintains continuous education to stay current with industry changes.
  • We guarantee prompt claim resolution with dedicated catastrophe team support.
Associations and certifications
  • Trusted Choice
What people say
Professional service Competitive rates Prompt claim resolution Knowledgeable agents Personalized attention
Services
Auto Insurance
Our auto insurance policies protect against financial loss from accidents, theft, or damage. We offer liability, collision, and comprehensive coverage options tailored to your vehicle and driving habits. Our experienced agents help clients find competitive rates while ensuring adequate protection for all drivers.
Home Insurance
Home insurance safeguards your property against damage from covered perils like fire, wind, and theft. We provide policies covering structural repairs, personal belongings, and liability protection. Our team helps homeowners select appropriate coverage limits and deductibles based on individual needs.
Business Insurance
Business insurance protects companies from financial risks associated with property damage, liability claims, and operational disruptions. We offer tailored solutions including general liability, property insurance, and workers' compensation. Our specialists help businesses identify and mitigate industry-specific risks.
Life Insurance
Life insurance provides financial security for your dependents in the event of your passing. We offer term and permanent life insurance options to meet different budget and coverage needs. Our advisors help clients determine appropriate coverage amounts based on family circumstances.
Catastrophe Coverage
Catastrophe coverage protects against large-scale natural disasters like hurricanes and floods. Our specialized team helps clients understand policy limits for extreme weather events. We provide emergency preparedness resources and expedited claims processing for catastrophe-related losses.
People
Thomas Webb
Founder
Established Coastal Insurance Group in 1979 to serve South Florida with personalized insurance solutions. Maintains active involvement in agency operations while mentoring staff on industry best practices.
Yanet Milian
Insurance Agent
Provides personalized insurance solutions with over 15 years of experience. Specializes in homeowners and commercial policies while maintaining a 98% client retention rate through exceptional service.
Doug
Senior Agent
Specializes in property and casualty insurance with 25+ years of experience. Recognized for finding competitive rates on home and auto policies while maintaining comprehensive coverage.
Ruth
Client Services Manager
Manages policy renewals and client inquiries with 20 years of insurance industry experience. Focuses on ensuring smooth policy transitions and addressing client concerns promptly.
Nelson
Commercial Lines Specialist
Provides tailored business insurance solutions with expertise in risk management strategies. Helps companies protect assets through customized commercial insurance packages.
Questions
What insurance products do you offer?
We provide auto, home, life, health, business, commercial, and specialty insurance including flood and catastrophe coverage across Florida.
How can I get a competitive insurance quote?
Use our online quote tool or contact our agents who will compare rates from multiple carriers to find your best coverage option.
Do you offer 24/7 insurance support?
Yes, we provide 24/7 services including emergency claims assistance, online account access, and urgent policy modifications.
How do I file an insurance claim?
Contact us directly at (305) 887-5999 or use our website's claim contacts page to connect with your policy's specific claims department.
Are you licensed in states outside Florida?
We hold licenses in Florida, Georgia, New Jersey, New York, Mississippi, and Texas for insurance policy issuance.
What catastrophe preparedness resources do you provide?
We offer hurricane safety guides, flood prevention tips, and emergency supply checklists to help clients protect their properties year-round.
Videos
Reviews (7)
Dennis Fitzgerald
Dec 09, 2021 Report
Coastal insurance group is located in Miami springs and has been around for many many years. They have a really good group of people working there. They have pretty much whatever insurance you need. So Doug and Ruth have been amazing and got us a good deal on home insurance. They have answered every question we have had and have been very punctual with everything thus far. If you want nice people to help you out with your insurance needs give them a call. You won't go wrong.
Marta Varona
Nov 10, 2021 Report
My agent Yanet, very nice snd polite. She is always available and willing to help. Splendid communication.
Gerald Scally
Jul 25, 2021 Report
Coastal Insurance is great. Yanet Milan helped me save 20% on my homeowner's insurance. Good job Yanet! Thank you, Gerry Scally.
Katarina Smith
Apr 08, 2021 Report
Yanet Milian at Costal Insurance's reliable and clear communication skills and her immediate and detailed response to my questions was the best experience I had with an insurance company. Thank you Yanet for your wonderful service when I needed help.
Julio Ripoll
Feb 07, 2021 Report
We have been using Coastal for more than 30 years for our home and rental properties. We have been very happy with their service and professionalism. Yanet was my agent for my home and was very prompt and helpful finding insurance options to save us a substantial amount on our annual homeowners insurance renewal.
R. Leepolicard
Jan 22, 2021 Report
Been working with Yanet Milian and others at this agency for years. Quick replies and help when problems arise. Give them a call.
Amy Davis
Nov 17, 2020 Report
Been working with the Coastal team for over 15+years. Dealt with many agents prior; by far their attention to detail and customer services surpasses any expectations. Routines issues to major incidences, they are always available, professional and attentive.