Business Details
36 Years
experience
Trusted Insurance Solutions in Reno, NV
Shepro Insurance has been dedicated to providing comprehensive insurance solutions since 1990. With over three decades of experience, our agency specializes in senior insurance needs, including Medicare plans, annuities, and long-term care policies designed to protect savings from unexpected healthcare costs. We offer life insurance to safeguard inheritances and assets for future generations, as well as health insurance for individuals and families. Our founder, Terry Shepro, brings a unique perspective from his 17-year law enforcement career, emphasizing the importance of financial security and risk mitigation. Terrys son, Josh Pieters, continues this legacy with a client-centric approach rooted in honesty and personalized service.We serve clients across Nevada, California, Florida, Idaho, and Texas, maintaining active licenses in each state. Our commitment to client satisfaction is demonstrated through decades of successful claims resolution and personalized guidance. We prioritize safe financial returns through products like First Position Commercial Mortgage Notes, which offer 5% annual returns with capital preservation. Our services extend to travel insurance, covering medical emergencies, trip cancellations, and evacuation needs. With a focus on education and transparency, we help clients navigate complex insurance landscapes to make informed decisions tailored to their unique circumstances.
Services
Medicare Solutions
Life Insurance
Annuities
Long Term Care
Travel Insurance
Health Insurance
Investment Notes
Insurance Glossary
Claims Assistance
Policy Education
Details
- Year established: 1990
Highlights and features
- We have 32 years of experience with zero client financial losses
- Our team includes licensed professionals in 5 states
- We specialize in senior insurance needs and Medicare solutions
- Our client-first approach includes 24/7 support during claims processes
- We offer exclusive investment options like 5% annual return mortgage notes
What people say
Diligence and perseverance
Professional manner
Amazing experience
Patient and caring
Made me feel like family
Services
Medicare Solutions
We specialize in Medicare Advantage plans and supplemental policies tailored to senior needs. Our solutions protect against high healthcare costs while ensuring access to quality care. With Terry's 30+ years of experience, we help clients navigate enrollment, compare plan benefits, and select coverage that aligns with their medical and financial needs.
Annuities
Our annuity solutions focus on capital preservation with guaranteed returns. We offer indexed annuities and exclusive First Position Commercial Mortgage Notes paying 5% annual returns. Terry's track record shows no client losses since 1990, emphasizing safe investment strategies that protect principal while generating reliable income streams for retirees.
Life Insurance
We provide term and permanent life insurance policies to protect loved ones and preserve wealth. Our solutions help clients pass assets to heirs tax-efficiently while covering final expenses. Terry's approach considers each family's unique needs, ensuring adequate coverage amounts and appropriate policy structures for long-term financial security.
Travel Insurance
Our travel insurance covers medical emergencies, trip cancellations, lost luggage, and evacuation needs. Policies protect against unexpected disruptions during domestic and international travel. We help clients understand coverage limits, exclusions, and claims processes to ensure peace of mind while traveling.
Long Term Care
We offer specialized insurance to cover extended care costs from chronic illnesses or disabilities. Our policies help protect savings from nursing home expenses while maintaining quality of life. Terry's expertise includes integrating long-term care planning with overall retirement strategies to create comprehensive financial protection plans.
People
Terry Shepro
Owner
With 32 years in insurance and prior law enforcement experience, Terry specializes in senior coverage. He focuses on Medicare solutions and annuities that protect client assets without capital risk.
Josh Pieters
Agent
Terry's son Josh brings diverse sales experience and a client-first approach. He focuses on continuing the family legacy of personalized insurance service in Reno's growing community.
Questions
What Medicare plan options do you offer?
We provide comprehensive Medicare Advantage and Supplement plans, helping clients compare coverage options and select policies that match their healthcare needs and budget.
How do your annuity products work?
We offer indexed annuities and exclusive First Position Commercial Mortgage Notes with 5% annual returns, focusing on capital preservation and guaranteed income streams for retirees.
Can you help with life insurance for estate planning?
Yes, we provide term and permanent life insurance solutions designed to protect loved ones, cover final expenses, and transfer wealth efficiently while minimizing tax impacts.
Do you offer travel insurance coverage?
Our travel insurance policies cover medical emergencies, trip cancellations, lost luggage, and emergency evacuations for domestic and international travel.
How do you assist with long-term care planning?
We offer specialized insurance to cover extended care costs while protecting savings, integrating these plans with overall retirement strategies for comprehensive protection.
What areas do you serve?
We operate in Nevada, California, Florida, Idaho, and Texas, with Terry Shepro licensed in all these states to provide personalized insurance solutions.
Videos
Reviews (6)
Edward White
Nov 10, 2020
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I was introduced to Terry through a friend on mine. I was trying to figure out what was the best way to go on health insurance as I was about to retire. Terry gave me many options checking not only coverage but cost. By the time he explained all my options I felt confident that with Terry's help I made the correct choice. I was right! After having used the insurance a number of times it's been a flawless experience and with No out of pocket expense for almost every event. Since then I came into a situation where I needed to purchase health insurance for our 4 yr old granddaughter and once again he was spot on. I wouldn't use anyone else for my insurance needs
Augie Masciotra
Apr 10, 2020
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Terry has worked with me for close to 20 years. I feel privileged to have had him looking out for my family and my insurance needs. He is the consummate professional and a very caring individual. He stays in constant contact with me and has guided us through numerous insurance issues. He is well informed and the best agent I have ever encountered. Terry understands our needs and I hope he never retires! As a bonus, Terry has a great wife and family. Thank you, Terry, from the bottom of my heart.
Vickie Fanti
Apr 05, 2020
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Terry goes above and beyond whenever I have a question, concern or an emergency. If I can't reach him by phone and leave him a message, he returns my call within a timely matter. He always explains my questions or concerns very clearly and to my understanding. I have recommended his services to friends and family with them and as do I being very satisfied with his professionalism and friendly manner. Thank You Mr, Terry Shepro. Looking forward to having you as my agent for many years!
Susie Peak
Mar 05, 2020
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I am one happy client! Terry ALWAYS goes the extra mile for his clients. I have been doing business with Terry for over 20 years and he has never let me down. Terry has been my insurance broker and representative through many challenges and is always responsive and demonstrates extreme competence within his field. Terry is professional, reliable and a real winner in my opinion. I'm glad to have him on my side.
Marilyn Williams
Jan 17, 2020
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Terry is the best! As a person who has done insurance myself for 25 years I am very picky about who I go to for my insurance needs. Terry keeps up on all the constantly changing requirements & laws. He is very trustworthy & great to work with. I would highly recommend him for group, individual or Medicare supplements.
Wade Johnston
Dec 24, 2019
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I highly recommend Terry. He's put in a lot of time, effort and attention to detail to find me the policies I want. I've asked some difficult things of him and he does the research necessary to answer my questions, even for some small policies where I know he doesn't stand to gain much from the sale. A good fellow and a good agent.
