Business Details
50+ Years
experience
Affordable Shipping Insurance Solutions for Businesses
Parcel Insurance Plan has been a trusted third-party shipping insurance provider since 1966, offering comprehensive coverage for businesses across hundreds of industries nationwide. Our policies are underwritten by Allianz Global Corporate & Specialty, an A+ rated insurer by A.M. Best, ensuring reliability and financial strength. We specialize in providing cost-effective alternatives to carrier-provided insurance, with claims processed and paid within 7-10 business days. Our expertise lies in rewarding business shippers with competitive rates based on their superior packaging, labeling, and documentation practices. We serve both B2B and B2C clients, including e-commerce retailers seeking to reduce shipping insurance costs.Our international coverage extends to most countries at domestic rates, excluding only Russia due to trade sanctions. We maintain transparency through clear policy terms, excluding specific high-risk items while covering electronics, jewelry, and other goods often excluded by competitors. Our streamlined claims process eliminates unnecessary trips to post offices for USPS shippers, requiring only an invoice and consignee statement. Automated monthly reporting options accommodate various manifest software platforms, simplifying administrative tasks for our clients. With decades of experience and a commitment to exceptional service, we help businesses protect their shipments while optimizing insurance expenses.
Services
Shipping Insurance
International Coverage
E-commerce Protection
Claims Processing
Monthly Reporting
Details
- Year established: 1966
Highlights and features
- We offer low rates for business shippers based on packaging quality
- We process claims in 7-10 business days with minimal documentation
- We provide international coverage at domestic rates (excluding Russia)
- We cover electronics and jewelry often excluded by other insurers
- We automate monthly reporting for all manifest software platforms
Associations and certifications
- A.M. Best (A+ rating)
Services
Shipping Insurance
Parcel Insurance Plan provides comprehensive shipping insurance for businesses of all sizes. Our coverage protects against loss or damage during transit for packages shipped via UPS, FedEx, USPS, and other carriers. With policies underwritten by Allianz Global Corporate & Specialty (A+ rated), we offer competitive rates and streamlined claims processing that typically pays out within 7-10 business days.
International Coverage
We offer international shipping insurance with minimal restrictions, covering most countries at domestic rates. Our policies exclude only Russia due to US trade sanctions while maintaining comprehensive protection for standard shipments. This coverage extends to various service levels without additional charges, providing businesses with reliable international shipping protection.
Claims Processing
Our claims process requires only an invoice and consignee statement for USPS shipments, eliminating post office visits. For other carriers, we accept digital documentation through multiple submission channels. Claims are typically resolved within 7-10 business days after receiving complete documentation, with dedicated claims specialists available for assistance throughout the process.
E-commerce Protection
Designed for e-commerce businesses, our insurance solutions help online retailers reduce shipping costs while maintaining comprehensive protection. We cover both B2B and B2C shipments, including electronics and jewelry that many competitors exclude. Our automated systems integrate with various manifest software platforms for seamless monthly reporting and payment processing.
Monthly Reporting
We provide automated monthly reporting options compatible with all manifest software platforms. Businesses can generate reports and process payments at month's end through our streamlined system. This approach reduces administrative burdens while maintaining accurate records of all insured shipments and claims activity.
People
Evelyn Teason
Broker
Evelyn Teason specializes in providing shipping insurance solutions for businesses across multiple states. With extensive industry knowledge, she helps clients understand their coverage options and ensures proper protection for their shipments.
Brenda Norman
Broker
Brenda Norman offers expert guidance on shipping insurance requirements and policy management. She works directly with businesses to implement cost-effective insurance solutions that meet their specific shipping needs and compliance requirements.
Lisa Lash
Broker
Lisa Lash provides personalized shipping insurance support to businesses in her territory. She focuses on helping companies optimize their insurance coverage while maintaining compliance with industry standards and regulatory requirements.
Questions
How do I file a claim with Parcel Insurance Plan?
For non-USPS claims, first file with the carrier, then submit completed claim form, carrier check copy, invoice, and manifest report to PIP. USPS claims require 30-day wait and consignee statement.
What does Parcel Insurance Plan cover?
We cover lost and damaged packages shipped via UPS, FedEx, USPS, and other carriers. Domestic coverage includes US and Canada. International coverage available to most countries except Russia.
What items are excluded from coverage?
Excluded items include coins, bullion, loose diamonds, negotiable documents, and TVs over 25 inches. We cover electronics, jewelry, and other items many insurers exclude.
How quickly are claims processed?
Claims are paid within 7-10 business days after receiving complete documentation. We provide dedicated claims support through phone, email, or fax channels.
What are the qualification requirements?
Businesses must ship insured packages over $100 daily or spend $1,000 annually on carrier insurance. E-commerce retailers and volume shippers qualify for our competitive rates.
How does monthly reporting work?
We offer automated monthly reporting compatible with all manifest software platforms. Businesses generate reports and process payments at month's end through our streamlined system.
Videos
Reviews (6)
Eric Murphy
Jun 28, 2022
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This should be negative star review but that was not an optoin. I cannot encourage people enough find another insurer as this company continuously moves the goal post in order to get your claim paid. Many other decent options that will actually pay claims;. these people have no backbone! AS YOU SEE BELOW IN PIP'S RESPONSE THEY WANT ME TO ASK A LONG AGO REFUNDED BUYER TO WRITE A LETTER. WHAT INCENTIVE DOES A REFUNDED ANGRY BUYER HAVE TO WRITE A LETTER? WE REFUNDED BUYER AND THE TRACKING CLEARLY SHOWS NO DELIVERY! SCAMMERS!
Eric M.
Jun 28, 2022
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TERRIBLE SCAMMING THUGS! If you are considering this company you should start running now. We have had terrible luck with very straight forward claims. Their latest hurdle (they constantly move the goal post to make claims harder) is asking shippers to have their buyers write letters long after you have refunded and given the buyer resolution (the 30 day wait period to file is bad enough as no retailer is going to make a buyer wait twice as long as USPS would make you wait) stating that they do not have their item.
This is a great way to make sure insured never get claim as upset buyers who have been given resolution have ZERO interest in writing letters for something they never got. Let my hell and my losses be your lesson to NOT use this company.
This is a great way to make sure insured never get claim as upset buyers who have been given resolution have ZERO interest in writing letters for something they never got. Let my hell and my losses be your lesson to NOT use this company.
Bryan McGarthy
Mar 10, 2022
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Even zero stars aren't enough for this terrible company. AVOID THEM AT ALL COSTS. They are nothing but thieves hiding behind a professional. banner. I have never in my life encountered a more shady company than these people. Lisa Lash, the supposed person in charge is the most smug, entitled and down right rudest person I have ever spoken with. she has zero regard for people losing their hard earned money, and would rather lecture you on fine print technicalities than be a good person and address your case like any considerate human being would. you are better off with no insurance than with these monsters. they'll take your money and do nothing for you. So now I am out my item, hundreds of dollars and the premium I paid them for their bogus insurance. You should be absolutely ashamed of yourselves. AVOID AVOID AVOID AVOID!
Cecilee Romano
Jan 22, 2022
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Critical: Professionalism, Quality, Responsiveness, Value An absolute joke of company. They scammed me out of my insurance claim, and the claims manager was completely rude and condescending.
Alex I.
Dec 16, 2021
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It's a scam - they won't pay for a lost package even if the amount is small. Don't even bother insuring with them.
David B.
Dec 09, 2021
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Absolute horrible company. 100% scam insurance agency that denies all claims and cheats their clients!
