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24 Years
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Emergency
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Comprehensive Insurance Solutions in Macon, GA
Sanford Insurance Agency was founded in 2002 as an independent insurance group serving Macon, Georgia. Our team combines hundreds of years of collective experience in all lines of insurance with personalized service, ensuring clients receive tailored coverage solutions. We prioritize client needs through direct communication with real agents rather than call centers, leveraging our independence to shop coverage across providers for optimal pricing. Our expertise spans personal and commercial insurance, employee benefits, captive insurance programs, and third-party administration services. We maintain deep local market knowledge while supporting clients through complex risk management challenges. Our leadership team includes industry veterans with specialized credentials in insurance counseling, captive management, and employee benefits.

We emphasize transparency in operations, ethical business practices, and long-term client relationships built on trust and accountability. Our commitment to excellence is demonstrated through active community involvement and professional leadership roles within insurance organizations. We provide comprehensive support for Medicaid recipients through specialized dental programs while offering flexible payment options for non-Medicaid clients. Our full-service TPA capabilities and captive insurance expertise position us as a trusted partner for businesses seeking innovative risk management solutions.
Services
Auto Insurance Health Insurance Life Insurance Commercial Auto General Liability Workers Compensation Employee Benefits Captive Insurance TPA Services Dental Programs
Details
  • Year established: 2002
Highlights and features
  • We offer over 20 years of experience in independent insurance brokerage services
  • Our team includes Certified Insurance Counselors and captive insurance specialists
  • We provide personalized service through direct agent communication, not call centers
  • Our independent agency model allows shopping coverage across multiple providers
  • We maintain specialized expertise in Medicaid dental programs and TPA services
What people say
Honesty of the owner Feels like family Treats me with respect Great rates Committed to helping
Services
Personal Insurance
Sanford Insurance Agency provides comprehensive personal insurance solutions including auto, health, life, and recreational vehicle coverage. Our agents work directly with clients to understand unique needs and provide customized protection plans. We leverage our independent agency status to offer multiple carrier options while maintaining competitive pricing and personalized service for Georgia residents.
Commercial Insurance
We offer specialized commercial insurance programs covering auto, general liability, property, and workers compensation risks. Our team understands business owners' unique challenges and provides tailored solutions to protect companies and employees. With expertise in healthcare facilities and professional liability, we serve diverse industries through comprehensive risk management strategies and competitive pricing options.
Sanford Dental Plan
Our Medicaid-focused dental program provides on-site care for skilled nursing facility residents. Services include routine cleanings, emergency care, denture services, and oral exams using portable equipment. We handle Medicaid liability adjustments and offer fee-for-service options for non-Medicaid residents while maintaining no out-of-pocket costs for qualified patients through our specialized account management team.
Captive Insurance
We help mid-to-large businesses establish captive insurance companies to manage high-cost risks. Our services include domicile selection, policy administration, claims management, and regulatory compliance. This alternative approach offers potential tax benefits, premium control, and customized coverage solutions while providing access to reinsurance markets and specialized risk retention strategies for self-insured businesses.
TPA Services
Sanford provides third-party administration services for self-funded employers and insurance carriers. Our licensed adjusters handle claims processing, case management, and plan administration across health, workers compensation, and liability lines. We offer cost-control strategies, expert analysis, and comprehensive program management while maintaining compliance with regulatory requirements for public and private sector clients.
People
John Neel, Jr.
President & CEO
Founder with 20+ years in insurance and risk management. Former VP at Central Georgia Health System. Expert in captive insurance and alternative risk programs. Licensed broker and CIC designee since 1990. Regular industry speaker with global consulting experience.
Mike Kaplan
President of Insurance Services
Insurance industry veteran since 1975. Former Senior Vice President at McGriff Insurance. Terry College of Business graduate. Twice named Professional Insurance Agents of Georgia's Agent of the Year. Active community leader in Macon.
James M. Jimbo Walker
Senior Vice President
30+ years in insurance with expertise in personal and commercial lines. University of Georgia graduate. Active board member for multiple organizations. Recognized industry leader with extensive local market knowledge and community involvement.
Jimmy C. Hinson Sr.
Partner/Employee Benefits
35+ years specializing in employee benefits. Mercer University graduate. Former owner of O'Neal and Hinson. Expert in benefits program development and carrier relations. Focuses on maximizing premium value and employee experience.
Jim Lambert
Vice President
40+ years insurance experience. Certified Insurance Counselor (CIC). Former Army aviator with 500+ flight hours. Past president of Professional Insurance Agents of Georgia. Licensed in 10 states with expertise in property and casualty insurance.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, health, life) and commercial insurance (general liability, workers compensation, property) along with specialized programs like captive insurance, TPA services, and employee benefits.
Are you an independent insurance agency?
Yes, we're an independent agency that shops coverage across multiple providers to find the best fit and pricing for our clients' specific needs.
Do you offer Medicaid dental services?
Yes, our Sanford Dental Plan provides on-site dental care for skilled nursing facility residents with no out-of-pocket costs for Medicaid-qualified patients through our specialized program.
What are captive insurance services?
We help businesses establish captive insurance companies to manage high-cost risks. This includes domicile selection, policy administration, claims management, and regulatory compliance for self-insured programs.
How do your TPA services work?
Our TPA services handle claims administration, case management, and plan maintenance for self-funded employers. We manage health, workers compensation, and liability claims while controlling program costs.
Do you serve businesses outside Georgia?
While based in Macon, Georgia, our services extend to Alabama through the Sanford Dental Plan and support businesses nationwide through our captive insurance and TPA capabilities.
Reviews (4)
Deanna Ashley
Feb 21, 2022 Report
Sanford Company is GREAT! We have been working with this agency for a while now and we can insure that the agents are very professional and they always do their best to find the best quotes that fit your requirements. I recommended this agency to anyone.
Joseph R. Fretwell
Feb 15, 2022 Report
I enjoyed my experience with this Sanford Company. They are very polite and friendly. Overall it was nice experience about insurance service. I will take their service again. Thank you.
Tricia Mahany Steinman
Feb 23, 2019 Report
My son's house at college got broken into. I realized that I had not gotten him renters insurance.since he didn't need it in the dorm. I asked our provider, Allstate, that does our house and cars.was a little shocked at the price, but signed up quickly. I then found out about The Sanford Company. I got them to give me quote! Wow! They saved me over $100 per year, but it almost cut the bill in half - at least by 40%! I have recommended The Sanford Company to many and will continue - because they are a good, honest, caring group of people!
Ed Grisamore
May 28, 2015 Report
Top-notch, friendly and professional. I was impressed the moment I walked through the door. I also admire their community involvement and always look for the inspirational messages on their sign along Forsyth Road.