Business Details
37 Years
experience
Emergency
services
Your Trusted Florida Insurance Partner
Pontell Insurance Agency is an independent insurance agency founded by the Pontell Family in 1989. We have served Central Florida for over three decades, providing personalized insurance solutions for both individuals and businesses across Florida. Our team of experienced professionals is committed to delivering tailored coverage options while maintaining a focus on customer service and community values. Licensed in Florida, Georgia, and Massachusetts, we work with a diverse network of insurance carriers to ensure competitive rates and comprehensive protection.Our dedication to sustainability extends to office practices and policy management, helping clients reduce waste while optimizing efficiency. With offices in Winter Springs and New Smyrna Beach, we combine local expertise with statewide accessibility to meet the evolving needs of our clients.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Boat Insurance
Motorcycle Insurance
RV Insurance
Landlord Insurance
Flood Insurance
Commercial Property
Details
- Year established: 1989
Highlights and features
- We offer personalized insurance solutions tailored to your budget
- Licensed in Florida, Georgia, and Massachusetts for comprehensive coverage options
- Experienced agents specialize in both personal and commercial insurance needs
- We provide timely responses and 24/7 emergency claim support
- Committed to sustainable practices that benefit clients and the community
What people say
Exceptional customer service
Timely responses
Personalized solutions
Save money
Friendly agents
Services
Auto Insurance
We provide comprehensive Florida auto insurance solutions tailored to individual driving needs and budget requirements. Our independent agency partners with multiple insurers to offer competitive rates while maintaining essential coverage options. Our experienced agents help clients navigate policy selections, discounts, and specialized coverage for classic cars or high-risk drivers.
Home Insurance
Our homeowners insurance policies protect Florida residences ranging from suburban homes to downtown condos with customizable coverage options. We specialize in helping clients understand policy details, flood insurance requirements, and cost-saving bundling opportunities while ensuring adequate protection for personal property and liability.
Business Insurance
We offer comprehensive commercial insurance packages including liability, property, and workers' compensation coverage for Florida businesses of all sizes. Our advisors create customized protection plans for diverse industries, including contractors, restaurants, and property owners, while emphasizing risk management strategies.
Life Insurance
We help clients select appropriate life insurance policies that align with their evolving financial needs and family circumstances. Our options include term and permanent coverage solutions with flexible premium structures, providing long-term security for beneficiaries and business continuity planning.
Commercial Property
Our commercial property insurance protects Florida business assets including buildings, equipment, and inventory against various risks. We assess each client's unique requirements to create policies that address specific industry challenges while ensuring business continuity during unexpected events.
Questions
What types of insurance do you offer?
We provide auto, home, life, boat, motorcycle, RV, business, and specialty insurance policies for Florida residents and businesses.
Are you licensed to operate outside Florida?
Our agents hold licenses in Florida, Georgia, and Massachusetts to better serve clients across multiple states.
How can I get an insurance quote?
Request a quote online, call our Winter Springs office at 407-696-1333, or visit either of our Florida locations for personalized assistance.
Do you offer 24/7 claim support?
Yes, we provide 24/7 emergency claim assistance while maintaining regular business hours Monday-Friday 9 AM-5 PM.
What areas do you serve?
We primarily serve Central Florida with offices in Winter Springs and New Smyrna Beach, extending coverage statewide and beyond.
Reviews (7)
Shannon Sabsook
Jun 18, 2022
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Amazing service. Always responsive and extremely helpful staff. Kendra is absolutely amazing. I won't go anywhere else. She goes above and beyond for her customers.
Explore Florida
Jun 06, 2022
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We have had 2 homes with them for home insurance and they have done terrible jobs after they signed up us with the insurance companies. They don't have follow ups, no email or calls for policy renewals. They don't care to update our loan status or any other changes in order to make sure our home insurance information being up to date. It causes us more money for the increasing premium over the time. We would not recommend them to anyone else and in fact we are about to cancel them to find a responsible company to work with. Stay away from them!
John Daly
May 26, 2022
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I switched over to Pontell Insurance after doing a lot of research. One property I just purchased was a condo on the ocean on the east coast of Florida and after speaking to the owner, Kris, I felt very confident with his knowledge of the changing insurance market. Susan Bracht, an agent in the office that I worked with, provided me with excellent service, for insuring my condos, car, and my umbrella policy. The whole policy of leaving my prior agent and coming into a new agent was seamless. Thank you.
Valerie Aliaga
May 23, 2022
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Kendra was extremely helpful in securing a home insurance policy for me. My circumstances presented a challenge but she was able to work with me. I'm very pleased with the outstanding service received.
Barry Demchak
May 07, 2022
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I lucked into using Pontell to insure 3 rental properties, a residence and my car. Christine's service has been excellent, especially considering all of the turmoil in the Florida markets. She has worked with me to get the appropriate insurance for each property, and she remains responsive whenever I have a question. Pontell is an effective advocate when the insurers get weird, and I am happy to say that I trust them to give good insurance advice. that's a very big deal.
Michael Malambri
Apr 13, 2022
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Christine Allen was great. She helped us from start to finish and even helped when it was time for us to move on. 5/5 would recommend to anyone. Call These guys today!
Adam Schuyler
Jan 09, 2022
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Top notch customer service and a local agent you can trust. I would recommend Pontell Insurance to anyone for your auto, home, life, or commercial insurance needs.
