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Your Trusted Public Insurance Adjusters in Massachusetts
With nearly half a century of experience representing clients in high-profile insurance cases throughout New England, we understand the complexities of insurance claims. Our team specializes in maximizing equitable loss recovery for residential and commercial clients, ensuring full and timely settlements. As a licensed firm, we provide comprehensive public insurance adjusting services, combining deep industry expertise with a commitment to client advocacy.

Our 24/7 availability ensures clients receive immediate support during critical moments. Partnering with Swerling Milton Winnick, we enhance our service offerings while maintaining our founding principles of transparency and client-centric service.
Services
Residential Claims Commercial Claims Insurance Policy Review Document Preparation Claim Submission
Highlights and features
  • We offer 40 years of experience in high-profile insurance claims.
  • Our team provides 24/7 personalized client support.
  • We are members of leading insurance adjuster associations.
  • Our experts specialize in policy review and loss recovery.
  • No upfront fees: paid only after your settlement is secured.
Associations and certifications
  • National Association of Public Insurance Adjusters
  • Massachusetts Association of Public Insurance Adjusters
  • New Hampshire Association of Public Insurance Adjusters
Services
Residential Claims
Our residential claims service specializes in maximizing insurance settlements for homeowners. We conduct on-site damage analysis, prepare detailed reconstruction estimates, and document property contents. Our team ensures proper valuation and submission of claims, advocating for replacement cost and actual cash value recovery.
Commercial Claims
We handle complex commercial insurance claims, focusing on business income loss and property damage. Services include policy analysis, inventory of business assets, and preparation of documentation for coinsurance provisions. Our experts provide litigation-ready claims and ongoing status reporting to ensure comprehensive recovery.
Insurance Policy Review
Our policy review service identifies coverage opportunities and limitations in insurance policies. We analyze endorsements and policy conditions to maximize recovery, translating complex terms into actionable strategies for residential and commercial clients during claims processing.
Document Preparation
We prepare detailed inventories, repair estimates, and factual proofs of loss for insurance claims. Our documentation meets policy requirements and includes photographic evidence, contractor bids, and expert testimony to support maximum settlement negotiations.
Claim Submission
Our claim submission process includes preparing final documents, submitting to insurers, and following up on payments. We attend meetings with insurance representatives, manage negotiations, and ensure claims are formatted for optimal recovery in litigation scenarios.
People
Bill DePiano
Founder
Bill DePiano founded the firm with decades of expertise in public insurance adjusting. He specializes in complex residential and commercial claims, leveraging industry relationships and technical knowledge to maximize client recoveries through transparent, ethical representation.
Questions
How are your services compensated?
We work on a contingency basis, receiving a small percentage of the final settlement. No upfront fees are required, and payment only occurs after you receive your compensation.
What types of claims do you handle?
We specialize in property damage claims for residential homes and commercial businesses, including fire, water damage, and business interruption losses across New England.
How quickly can you respond to emergencies?
Our team is available 24/7 for immediate assistance. We prioritize securing properties, arranging temporary housing, and initiating claims processing within hours of contact.
What areas do you serve?
We operate throughout New England, with primary focus in Massachusetts and New Hampshire, providing both on-site and remote claim management services.
How do you maximize insurance settlements?
We combine policy analysis, detailed documentation, and expert negotiation to ensure full coverage realization. Our expertise in policy language and valuation methods prevents underpayment.