Business Details
50+ Years
experience
Your Trusted Insurance Partner Since 1971
Founded in 1971, we are a leading insurance brokerage firm dedicated to providing comprehensive risk management solutions. As part of Marsh & McLennan Agency LLC, we combine decades of industry expertise with innovative strategies to protect businesses, employees, and families. Our services span commercial insurance, employee benefits consulting, and personalized coverage tailored to unique client needs. We prioritize understanding each client's operational risks to deliver customized policies that ensure financial security and regulatory compliance. With a team of certified professionals, we offer safety consulting, predictive analytics, and compliance assistance to mitigate workplace hazards.Our commitment to excellence has earned us recognition as an award-winning agency with a focus on long-term client partnerships. We serve diverse industries including construction, manufacturing, healthcare, and nonprofit organizations. Our approach integrates cutting-edge technology with personalized service to optimize insurance outcomes. Headquartered in Orland Park, IL, we maintain regional offices across six states to better serve our clients' geographic needs. Through Horton Helping Hands, our corporate social responsibility initiative, we contribute to community development while maintaining core values of integrity and client advocacy.
Services
Business Insurance
Employee Benefits
Personal Insurance
Safety Consulting
Risk Advisory
Surety Bonds
Workers Compensation
Cyber Liability
OSHA Compliance
Safety Training
Details
- Year established: 1971
Highlights and features
- We offer 50+ years of insurance brokerage expertise with personalized service
- Our team provides proactive risk assessment and coverage gap analysis
- We maintain industry-leading safety consulting and compliance assistance programs
- Our Marsh & McLennan Agency affiliation ensures access to global resources
- We serve 6 regional markets with localized insurance solutions
What people say
Proactive coverage management
Excellent follow-up service
Deep business understanding
Fantastic post-sale support
Safety program expertise
Services
Business Insurance Products
Our business insurance solutions protect companies from operational risks through customized coverage. We offer cyber liability, workers compensation, and professional liability policies tailored to industry-specific needs. Our brokers analyze each client's risk profile to create comprehensive protection strategies that safeguard assets and ensure business continuity.
Employee Benefits Consulting
We design competitive employee benefits packages that attract talent while controlling costs. Our services include medical/dental plans, retirement solutions, and voluntary benefits tailored to company size and industry. We provide compliance support and technology integration to streamline benefits administration for employers and employees alike.
Safety Consulting Services
Our safety experts develop customized programs to reduce workplace incidents and insurance costs. Services include OSHA compliance assistance, predictive safety analytics, and specialized training programs. We help businesses implement effective safety protocols that protect employees while maintaining regulatory compliance and reducing liability exposure.
Risk Advisory Solutions
We identify potential threats to business operations and develop mitigation strategies. Our advisory services cover mergers & acquisitions risks, liability exposures, and safety program development. Using data-driven analysis, we help clients implement cost-effective solutions that protect their financial interests and operational stability.
Personal Insurance Services
We provide comprehensive personal insurance solutions protecting individuals and families. Our offerings include home, auto, and life insurance policies tailored to personal circumstances. We also offer specialty coverage for high-net-worth individuals, including valuables protection and liability insurance for unique personal assets.
People
Chris Pfeiffer
Senior Safety Consultant
Safety expert with extensive experience in OSHA compliance and workplace risk reduction. Specializes in developing customized safety programs that protect workers while minimizing business liability exposure through proactive consulting.
Questions
What types of business insurance do you offer?
We provide comprehensive commercial insurance including cyber liability, workers compensation, professional liability, and property coverage tailored to specific industry needs.
Do you specialize in any particular industries?
We serve diverse sectors including construction, manufacturing, healthcare, nonprofits, and professional services with customized insurance solutions.
How do you help reduce workplace safety risks?
Our safety consultants offer OSHA compliance assistance, predictive analytics, and customized training programs to minimize workplace incidents and liability.
What employee benefits services are available?
We offer medical/dental plans, retirement solutions, compliance support, and technology integration for efficient benefits administration.
Are you part of a larger insurance network?
We operate as Marsh & McLennan Agency LLC, combining local expertise with global resources for comprehensive insurance solutions.
Reviews (7)
Angie H.
Aug 11, 2019
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The level of service has gone down dramatically. The level of rudeness by the employees and the way they speak to me as a customer is baffling. They also bluntly told me they are too busy to put my insurance policy out on the market to see about saving me money as we just added a new young driver. They also use scare tactics and told us we wouldn't be able to get insurance (even though a claim last year was not our fault and the other driver and insurance company took total responsibility). In process of shopping around to find a company who will appreciate my business.
Theresa C.
Jun 15, 2019
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Poor communication. My broker dropped the ball too many times re refund checks, renewals, policy information, etc. Just generally not helpful.
Rick N.
Nov 13, 2018
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The Horton Group has qualified individuals for all your insurance needs. I've always been pleasantly advised at each phone call I make to Horton. Their representatives are courteous, respectful and knowledgeable. Call Horton for a great insurance experience.
Edgar G.
May 15, 2018
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Rob and his team have all ways taken care of my families needs with our insurance and is quick in responding. He is quick in pulling up information when you need him. (I was filling my taxes and had the wrong home insurance declaration page, his team emailed me the correct one within 10 minutes). I have saved tons on cash by switching to him vs Allstate. I paid double with AllState with less support. I've had to use both my auto and home insurance and haven't had any issues.
Denise P.
Nov 23, 2017
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Horton Group has provided great service to my family from the start. The Horton Group was recommended to us by Dave Ramsey so our expectations were high. I am very impressed with the professionalism Horton has to offer. I felt like the time was taken to know what my needs were and any questions I had were answered in great detail. Not only was I able to save on my policies, I also became more educated in the process. Thank you Rob English and staff.
Joseph H.
Dec 02, 2014
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This company is terrible with horrible customer service. Our insurance rates increased dramatically on a yearly basis. When we outsourced 3 of our 4 policies to another insurance company due to the high premiums, our 4th policy was cancelled by Horton--we received a notice in the mail informing us of the cancellation, no phone call. I would avoid this company at all costs.
Jennifer Q.
Feb 02, 2011
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My employer uses Horton as their insurance broker. Since I work in HR, I have been nothing but pleased working with the staff at Horton. Since I am new to benefits administration, I have had to have my "hand held" on more than one occasion as I've tried to figure out the various facets of this role. Everyone I've worked with has been so wonderful -friendly, patient and understanding, as they help educate me and answer my various questions.
I especially like that they have some great seminars for their clients -everything from immigration issues to safety to the new insurance laws. I always feel thoroughly informed when leaving their beautiful campus. We also use Network Safety -a safety consulting firm endorsed by Horton -to oversee our safety program. I can't say enough good things about my experience with everyone I've dealt with. They are true (and very well experienced) professionals!
I especially like that they have some great seminars for their clients -everything from immigration issues to safety to the new insurance laws. I always feel thoroughly informed when leaving their beautiful campus. We also use Network Safety -a safety consulting firm endorsed by Horton -to oversee our safety program. I can't say enough good things about my experience with everyone I've dealt with. They are true (and very well experienced) professionals!
