Business Details
50+ Years
experience
Your Trusted Insurance Partner Since 1949
Founded in 1949 by Bernard Phelan, our agency has evolved into a third-generation family-owned business serving clients across 40 states. We balance the resources of a mid-sized firm with the personalized attention of a local agency, operating from our original Versailles, OH headquarters and a second location in West Chester, OH since 2009. Our team combines deep industry expertise with a commitment to transparent solutions, helping businesses navigate complex insurance landscapes while maintaining our founding principle of doing what's right for customers. With 75 years of experience, we've developed proprietary risk management systems like RiskView365 that help clients reduce total cost of risk rather than just insurance premiums.Our approach emphasizes education, empowering clients to understand coverage options and make informed decisions. Recognized as Dayton's largest privately-owned agency, we maintain strong relationships with over 125 insurance carriers to secure competitive rates while prioritizing long-term partnerships over transactional interactions. Our community involvement through programs like the James B. Phelan Memorial Scholarship demonstrates our commitment to both client success and local impact.
Services
Business Insurance
Employee Benefits
Risk Management
Personal Insurance
Commercial Auto Insurance
General Liability Insurance
Commercial Property Insurance
Umbrella Insurance
Health Insurance
Workers Compensation
Details
- Year established: 1949
Highlights and features
- We've developed proprietary RiskView365 system for comprehensive risk management
- Our team includes a SHRM-CP accredited HR professional for employee benefits guidance
- We represent over 125 insurance carriers to find optimal coverage solutions
- We maintain 75 years of industry experience with third-generation leadership
- Our mobile driving simulator provides innovative safety training solutions
What people say
Quick responses
Competitive pricing
Personalized attention
Knowledgeable staff
Exceptional service
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to specific industry needs, including property, liability, and auto coverage. Our approach focuses on understanding unique business risks to create customized protection plans that safeguard assets while optimizing costs. With access to multiple carriers, we help businesses find competitive rates without compromising coverage quality.
Employee Benefits
Our employee benefits programs help businesses attract and retain talent through competitive health and wellness offerings. We offer innovative solutions like Employer Direct Care Clinics and benefits captives to control costs while improving access to quality healthcare. Our digital enrollment platform streamlines administration and enhances employee experience through mobile accessibility.
Risk Management
Our proprietary RiskView365 system identifies and mitigates business risks beyond traditional insurance premiums. We develop customized strategies to reduce total cost of risk through safety programs, contract reviews, and HR compliance support. Our approach combines industry expertise with practical solutions to protect businesses from financial exposures.
Personal Insurance
We offer comprehensive personal insurance solutions including home, auto, and umbrella policies tailored to individual needs. As an independent agency, we access multiple carriers to find competitive rates while providing personalized service. Our advisors help clients understand coverage options to protect their assets and family security effectively.
Commercial Auto Insurance
Our commercial auto insurance protects business vehicles and fleets with customized coverage options. We address specific industry risks while helping clients manage premium costs through risk reduction strategies. Our solutions include liability protection, physical damage coverage, and specialized endorsements for unique transportation needs.
Questions
What types of business insurance do you offer?
We offer comprehensive business insurance including property, liability, commercial auto, workers' compensation, and umbrella policies tailored to specific industries like trucking, manufacturing, and contracting.
How do you help businesses reduce insurance costs?
Our RiskView365 system identifies risk reduction opportunities beyond premiums, including safety programs, contract reviews, and strategic carrier negotiations to lower total cost of risk.
What employee benefits solutions are available?
We offer health insurance, benefits captives, digital enrollment platforms, and Employer Direct Care Clinics to help businesses control costs while improving employee healthcare access.
Do you serve businesses outside Ohio?
Yes, we serve clients in 40 states with local expertise and personalized service from our Ohio-based team.
What makes your agency different from others?
We combine third-generation family ownership with innovative solutions like mobile driving simulators and proprietary risk management systems while maintaining personalized client relationships.
How quickly can I get insurance quotes?
Our team provides prompt responses with quotes typically delivered within one business day through our efficient digital processes.
Reviews (4)
Bankim Hirpara
May 23, 2022
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We use Phelan as our insurance agent at our Business, Home and auto. They are so easy to deal with and entire team is Awesome and helpful. Thank you All for great service to us!
Pat Woodworth
Apr 26, 2022
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Customer service is very important to me. The professionals at Phelan Insurance Agency are always very prompt when responding to my questions or requests. I am always satisfied.
Jess Pasko
Apr 24, 2022
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Your office is always kind and polite to us. You take great care of us as well. Anything we need, we know who to call!
Aaron Keaser
Feb 05, 2022
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Jennifer Allen has been nothing short of fantastic. She knows what she is doing, she has my best interest in mind, and she goes above and beyond for me. She always answers questions timely, and makes sure that I am well taken care of. -Sole Proprietor/Teaford's Pizza & Subs, Customer since 2019.
