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Business Details
33 Years
experience
Your Trusted Insurance Partner in Malden MA
Lister Insurance Agency has been serving clients for over three decades, specializing in property and casualty insurance solutions. Our expertise spans auto, motorcycle, business, and specialty vehicle insurance, with a focus on personalized service and comprehensive coverage. We pride ourselves on offering policies from multiple carriers to ensure customized protection tailored to individual needs.

Our team prioritizes client education, helping customers understand complex insurance concepts and select appropriate coverage limits. With evening and weekend appointments available, we strive to accommodate diverse client schedules while maintaining a strong commitment to community engagement and advocacy for motorcyclists' rights.
Services
Auto Insurance Motorcycle Insurance Business Insurance Liability Coverage Workers Compensation Specialty Vehicle Insurance Homeowners Insurance Financial Planning Services
Details
  • Year established: 1993
Highlights and features
  • We offer policies from multiple carriers to ensure competitive pricing and coverage options
  • Our team provides evening and weekend appointments for client convenience
  • Specialized expertise in motorcycle insurance and advocacy for riders' rights
  • 40+ years of combined experience in property and casualty insurance
  • Personalized approach to assessing clients' unique insurance needs
What people say
Expertise and coddling Phenomenal price Prompt service In-depth education Above and beyond
Services
Auto Insurance
Our auto insurance policies protect against liability and physical damage losses while meeting Massachusetts legal requirements. We offer comprehensive coverage options including bodily injury, property damage, uninsured motorist protection, and personal injury protection. Our agents help clients understand coverage limits and select appropriate policies based on individual risk profiles and asset protection needs.
Motorcycle Insurance
Specialized motorcycle coverage addresses unique risks faced by riders with options for bodily injury, property damage, and uninsured motorist protection. Policies include comprehensive coverage for theft and vandalism, collision protection, and medical payments coverage since PIP doesn't apply to motorcycles. We offer stated value options for customized bikes requiring proper appraisals.
Business Insurance
We provide tailored business insurance solutions including liability protection, workers compensation, and specialized coverage for beauty parlors, health clubs, contractors, and small businesses. Our commercial policies protect against property damage, bodily injury claims, and business interruption risks while meeting specific industry requirements for various business operations.
Appraisal Services
We recommend professional appraisals for high-value vehicles to ensure proper coverage amounts. Our appraisal process helps determine accurate replacement costs for customized motorcycles, classic cars, and specialty vehicles. This service ensures policyholders receive appropriate compensation in the event of total loss by establishing documented value through licensed appraisers.
Policy Consultation
Our consultation services help clients understand complex insurance concepts and select appropriate coverage levels. We provide personalized guidance on liability limits, coverage combinations, and risk management strategies. This service includes policy reviews, coverage gap analysis, and recommendations for optimizing protection while maintaining cost-effective premiums.
People
Betsy E. Lister
President
With 40 years of insurance experience, Betsy E. Lister is a recognized advocate for motorcyclists' rights and insurance fairness. She has testified before Massachusetts insurance commissioners and received multiple industry awards, including induction into the Sturgis Motorcycle Museum Hall of Fame. Her expertise spans policy education and customized coverage solutions.
Questions
Why do I need an insurance appraisal for my motorcycle?
An appraisal ensures proper coverage for customized or high-value motorcycles by documenting their actual worth through professional evaluation.
What does motorcycle insurance cover in Massachusetts?
Our policies cover bodily injury, property damage, uninsured motorists, and physical damage from collision or comprehensive events with customizable limits.
Can I get insurance for specialty vehicles?
Yes, we offer coverage for specialty vehicles including classic cars, custom motorcycles, and unique transportation needs with tailored protection options.
Do you offer business insurance policies?
We provide commercial insurance covering liability, workers compensation, and specialized protection for various business types including contractors and service providers.
Are evening and weekend appointments available?
Yes, we offer flexible scheduling with evening and weekend appointments available by arrangement to accommodate client needs.
Reviews (4)
Dana S.
Jun 02, 2020 Report
Still amazing. They are still working diligently during Covid 19 from home. Don't go anywhere else for motorcycle insurance. Betsy and her team know their stuff.
Phil Burrill
Jul 15, 2018 Report
Betsy Lister has helped me to have the correct coverage and has also given me options of insurance brands and has saved me lots of money with higher coverage levels.
Lauren Bateman
May 06, 2018 Report
Betsy has been my insurance agent since I bought my first motorcycle back in 2003. She has been nothing but awesome. When my business had a major claim, she went to bat to get a settlement for me. She's always shopping around to help me get a better deal on coverage and she is very knowledgeable. I would highly recommend her.
Charles Beck N. Clb
Oct 28, 2016 Report
Lister insurance is great, they know you on a personal level and try to get you the best insurance that you can afford, I've recommended them to my family and friends because they know their stuff when it comes to insurance.