Business Details
Your Trusted Partner for Life Insurance Solutions
At Vantis Life, we prioritize our customers through a dedicated support team ready to assist with policy updates, beneficiary changes, and benefit inquiries. Our streamlined processes allow policyholders to manage payments and forms online while ensuring secure documentation handling. We maintain strict privacy protections and offer clear communication channels for all policy-related needs. Our team operates with transparency, adhering to legal requirements for policy modifications by authorized representatives. With decades of experience in life insurance and annuities, we provide tailored solutions across multiple states.Our claims process is designed for simplicity during difficult times, requiring only essential documentation for efficient resolution. We maintain consistent service hours Monday through Friday, offering both phone and email support. Our registered trademarks reflect our commitment to quality service delivery. Through two licensed entities, we serve all U.S. states except New York, where coverage is provided by a sister company. Our pricing structures consider individual factors while maintaining regulatory compliance across jurisdictions.
Services
Life Insurance
Annuities
Policy Management
Claims Processing
Customer Service
Highlights and features
- We offer 24/7 online policy management tools for your convenience
- Our claims process requires only essential documentation for efficiency
- We maintain strict privacy protections for all customer information
- Our team provides personalized support during extended business hours
- We operate through licensed entities to ensure state-specific compliance
Services
Life Insurance
We provide comprehensive life insurance policies designed to protect your loved ones financially. Our offerings include various term and permanent coverage options tailored to individual needs. With licensing in all U.S. states, we ensure compliance with local regulations while maintaining competitive pricing structures based on age, health, and lifestyle factors.
Annuities
Our annuity products offer secure financial growth solutions for retirement planning. Available through both our Connecticut and New York licensed entities, these instruments provide guaranteed income streams with flexible contribution options. We maintain state-specific compliance while offering personalized guidance for optimal investment strategies.
Policy Management
We enable policyholders to manage their accounts through online premium payments and downloadable forms. Our system requires proper documentation for any changes, ensuring security while maintaining accessibility. Only authorized representatives can modify policies, protecting against unauthorized alterations while streamlining legitimate requests through verified channels.
Claims Processing
Our claims department simplifies the process during difficult times by requiring only essential documentation. Policy beneficiaries can initiate claims via phone or email with clear submission requirements. We maintain dedicated support channels to guide claimants through verification procedures while ensuring timely resolution of valid claims.
Customer Service
We offer personalized assistance through multiple communication channels during extended business hours. Our team handles policy inquiries, payment issues, and documentation requests while maintaining strict privacy protections. Online resources complement direct support, providing 24/7 access to account management tools for policyholders.
Questions
Can I make policy changes online?
Basic policy management is available online. For significant changes, submit completed forms by mail or fax with proper documentation.
What payment methods do you accept?
We accept online payments and mailed checks. Premiums should be sent to our Philadelphia, PA lockbox address for processing.
Are your services available in all states?
We operate nationwide with Connecticut licensing, except New York where coverage is provided by The Penn Insurance and Annuity Company of NY.
How does privacy protection work?
We maintain strict privacy policies that prevent unauthorized information release. Only policy owners or verified representatives can make account changes.
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Reviews (5)
Mark J. Scelza
Mar 23, 2022
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I have for small policies for my adult son's. I needed to transfer ownership of the policies. I spoke with a representative named Ashley who was so helpful, friendly, kind and made the process so simple and easy to do! Thank you Ashley for all your help they need more employees at Vantis Life that are like you; you deserve recognition and a raise. Great job keep up the good work!
Ariana P.
Feb 26, 2022
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If I could rate zero stars I would. I'm almost 100% sure this place is a scam. My husband has been trying to claim a payment benefit since mid October. It's now December (almost January!) and still nothing. Every time he reaches out to them he's on hold for at least 30 minutes then when he can finally talk to someone he just keeps getting told it will be another 7-12 business days. Absolutely ridiculous!
I'm sorry for anyone who loses a loved one then has to deal with this horrible company. **UPDATE 2/5/22** It is now February and my husband has STILL not received anything from this company. He follows up with them at least every other day and is told nothing but excuses and lies.
I'm sorry for anyone who loses a loved one then has to deal with this horrible company. **UPDATE 2/5/22** It is now February and my husband has STILL not received anything from this company. He follows up with them at least every other day and is told nothing but excuses and lies.
Dan Smith
Feb 26, 2022
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I wouldn't even put one star but it was the only way I could add a review. If you receive a call from Eric Hood, HANG UP! He is disrespectful in every professional aspect! He called repeatedly, multiple times a day. When I told him I did NOT request information, he blamed me for "waisting a lot of people's time". And hung up on me. Then when I tried to confront him, he wouldn't take my calls. Whatever he's connected to IS NOT LIGIT!
Mary Luf
May 31, 2021
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First we had to chase after forms. Then they told us it would be 10-14 days for payment of death benefit. Called back two weeks later and was now told it was 10-14 BUSINESS days. Fine. Two more weeks goes by so we call again. This time we wait on hold for 30 minutes for the "next available representative" to take our call. But instead of getting a representative we get a voicemail recording, "This is Kristin.
Please leave a message." Really?! And to top it off we don't get to leave a message.it disconnects us! Unbelievable! It's bad enough to lose your loved one. People shouldn't have to go through such frustrations trying to get the claim paid. UPDATE: The same day we posted this review we received a call from someone at Vantis apologizing for our experience. We then received our claim check within two days. She seemed genuinely concerned about our experience and said that Vantis would look into it.
Please leave a message." Really?! And to top it off we don't get to leave a message.it disconnects us! Unbelievable! It's bad enough to lose your loved one. People shouldn't have to go through such frustrations trying to get the claim paid. UPDATE: The same day we posted this review we received a call from someone at Vantis apologizing for our experience. We then received our claim check within two days. She seemed genuinely concerned about our experience and said that Vantis would look into it.
Christine Stark
Mar 19, 2021
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Former Employee, enjoyed my co workers, the work. there for over 12 yrs, the products are affordable. moved to FL to be closer to family
