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Your Trusted Partner for Insurance and Financial Services
Founded in 1898, The Dowd Agencies stands as the oldest insurance agency in Massachusetts under continuous family ownership. Our legacy of trust and expertise spans over a century, providing personalized insurance and financial services to individuals and businesses. With a team of fully licensed professionals across multiple locations, we offer tailored solutions through partnerships with A-rated insurance carriers. Our mission prioritizes client financial security through ethical risk analysis and cost-effective coverage arrangements.We emphasize community contribution and professional development, maintaining a commitment to transparency and client-centric service. Our services include auto, home, commercial, and specialty insurance policies, alongside comprehensive financial planning. We serve western Massachusetts and surrounding regions with a focus on building lasting partnerships grounded in trust and professionalism.
Services
Auto Insurance
Homeowners Insurance
Commercial Insurance
Workers Compensation
Financial Planning
Group Benefits
Cyber Liability
Surety Bonds
Retiree Plans
Risk Management
Highlights and features
- We offer over a century of continuous family-owned insurance expertise
- Our team includes fully licensed and certified insurance professionals
- We partner exclusively with A-rated insurance carriers for reliable coverage
- We provide tailored financial planning solutions for individuals and businesses
- Our local knowledge serves western Massachusetts communities effectively
What people say
Exceptional service
Personalized attention
Expert insurance guidance
Timely responses
Strong local knowledge
Services
Auto Insurance
We provide comprehensive auto insurance solutions for personal and commercial vehicles, including cars, trucks, motorcycles, and antique automobiles. Our policies protect against liability, collision, and comprehensive risks while offering customizable coverage options. With access to top-rated carriers, we help clients secure optimal protection at competitive rates while ensuring compliance with Massachusetts insurance requirements.
Commercial Insurance
Our commercial insurance services address diverse business risks through tailored liability, property, and specialty coverage solutions. We serve small to mid-sized businesses with workers' compensation, cyber liability, surety bonds, and umbrella policies. Our experienced team understands industry-specific challenges and works closely with clients to develop comprehensive risk management strategies that protect business assets and operations.
Financial Planning
Dowd Financial Services offers personalized wealth management solutions for individuals and businesses at every life stage. Our services include retirement planning, investment strategies, and employee benefits consulting. We focus on long-term financial security through customized approaches that adapt to changing client needs while maintaining transparency and fiduciary responsibility in all advisory relationships.
Homeowners Insurance
We provide comprehensive homeowners insurance protecting residential properties against common risks including fire, theft, and natural disasters. Our policies cover both structure and contents while offering optional endorsements for high-value items and specialty properties. We work with clients to ensure appropriate coverage levels for primary residences, vacation homes, and condominiums across western Massachusetts.
Group Benefits
Our group benefits division specializes in designing comprehensive employee insurance programs for businesses of all sizes. Services include health insurance placement, retirement plans, and specialized coverage solutions tailored to industry needs. We assist employers with navigating complex benefit options to create competitive packages that enhance employee satisfaction while maintaining cost-effectiveness and regulatory compliance.
People
John E. Dowd Jr.
President
Third-generation leader of The Dowd Agencies, bringing decades of insurance industry experience and family legacy to strategic decision-making. Committed to maintaining the agency's founding principles while adapting to modern insurance needs.
David W. Griffin Sr.
Executive Vice President and Treasurer
Senior executive with extensive experience in financial management and insurance operations, ensuring the agency's fiscal stability while maintaining client service excellence across all locations.
David W. Griffin Jr.
Vice President
Active leader in daily operations and client relations, combining technical insurance expertise with personalized service approach. Focuses on expanding the agency's digital capabilities while maintaining traditional values.
Jon D. Lumbra
Chief Financial Officer
Financial strategist overseeing accounting operations and business development initiatives. Brings specialized expertise in insurance financial systems and long-term business sustainability planning.
Cynthia
Insurance Representative
Experienced client advisor known for personalized service and detailed policy analysis. Recognized for exceptional client retention through proactive risk assessment and coverage optimization.
Questions
What types of insurance does The Dowd Agencies offer?
We provide auto, home, commercial, life, cyber liability, surety bonds, workers' compensation, and specialty insurance policies for individuals and businesses.
How is The Dowd Agencies different from other insurance agencies?
As Massachusetts' oldest family-owned agency, we combine 125+ years of local expertise with personalized service and access to top-rated carriers for comprehensive coverage solutions.
Do you serve businesses outside western Massachusetts?
While our primary focus is western Massachusetts, we serve clients statewide and maintain partnerships that allow us to assist businesses in neighboring states as well.
How do I file a claim with The Dowd Agencies?
Contact our office directly at 413-538-7444 or use our 24/7 online claims portal for immediate assistance with any insurance claim submission.
Can you help with employee benefits packages?
Yes, our group benefits specialists design customized employee insurance programs including health, retirement, and specialty coverage options for businesses of all sizes.
Reviews (5)
Kurt Langheld
Apr 26, 2022
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Responsive and with a great choice of insurance companies available they were able to give me the best rate for auto, rv, motorcycle and condo.
Quanda Williams
Mar 27, 2022
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Elizabeth has always been a pleasure to work with. She's very detailed oriented. She's thoughtful and very helpful when it comes to quotes and such. She makes sure to provide the best and most accurate help she can provide. I enjoy doing business with her and will continue to do business with her.
Marlene Menard
Mar 07, 2022
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Lisa Fox is amazing! When I registered my car in MA the RMV never sent a title to me. I called Lisa Fox and she copied all of the paperwork to prove that the title was paid for and that I never received it. We sent it to the RMV and within two weeks I had title in hand. In the meantime Lisa called to follow-up and ease my mind that the title was on it's way to me! Now that is outstanding customer service!
Leroy Williams
Feb 28, 2022
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Our agent Ms Lori Fijal has always given my wife and I, the most professional service we have ever experienced. She's very courteous, caring and friendly. It was a pleasure doing business with her.
Sandy Kenyon
May 31, 2021
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My Mom passed away. The house was sold so we needed to cancel her paid up policy. Even though I was not personally a customer Carol at Dowd Insurance Agency kept in touch with me and went above and beyond to make sure we were refunded the advanced premium. As a realtor I would highly recommend calling them for your insurance needs. Sandy Kenyon, Realtor
