Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Hemet, CA
Established in 1969, Russell & Kaufmann has served Hemet and the San Jacinto Valley with unwavering commitment to personalized insurance solutions. Our agency combines decades of local expertise with partnerships from leading carriers like Safeco and Progressive to deliver tailored coverage for individuals, families, and businesses. With over 10,000 clients, we prioritize long-term relationships built on trust, transparency, and a deep understanding of our community's unique needs. Our team of certified professionals specializes in auto, home, motorcycle, RV, and specialty insurance, ensuring comprehensive protection for every client. We distinguish ourselves through 24/7 customer service, competitive pricing, and a client-centric approach that extends beyond policy purchase.Recognized for our responsiveness and local market knowledge, we have maintained generational loyalty through consistent service excellence. Our commitment to innovation ensures clients benefit from modern tools while retaining the personal touch that defines our agency. By focusing on risk mitigation and proactive support, we aim to be the definitive insurance partner for California residents. This philosophy has sustained our growth and reputation as a trusted advisor in the Inland Empire region.
Services
Auto Insurance
Homeowners Insurance
Motorcycle Insurance
RV Insurance
Classic Car Insurance
Mobile Home Insurance
Renters Insurance
Boat Insurance
Personal Umbrella
Identity Theft Protection
Details
- Year established: 1969
Highlights and features
- We offer 55+ years of local insurance expertise in the San Jacinto Valley
- Our team provides 24/7 customer service for urgent insurance needs
- We maintain partnerships with major carriers like Safeco and Progressive
- Our agents specialize in tailored coverage for California's unique risks
- We guarantee personalized policy reviews with no hidden fees
What people say
Outstanding assistance
Amazing service
Knowledgeable and nice
No nonsense
Great service
Services
Auto Insurance
Our auto insurance policies protect against accidents, theft, and liability with customizable options like roadside assistance and new vehicle replacement. We work with drivers of all profiles to secure competitive rates while maintaining comprehensive protection. Policyholders benefit from partnerships with major carriers and personalized risk assessment tailored to California driving conditions.
Homeowners Insurance
We offer customized homeowners insurance covering structural damage, personal property, and liability risks. Our policies include specialized options for mobile homes, rental properties, and high-value assets. Clients receive dedicated support for policy management and claims processing, ensuring their most significant investments remain protected against California-specific risks like wildfires and earthquakes.
Classic Car Insurance
Specialized coverage for antique, custom, and collectible vehicles with agreed value protection and spare parts coverage. Our policies cater to enthusiasts' unique needs, offering flexible terms for show cars, race cars, and historic vehicles. Multi-vehicle discounts apply for collectors maintaining multiple specialty automobiles.
RV Insurance
Comprehensive protection for motorhomes, travel trailers, and fifth wheels with coverage for collision, roadside assistance, and personal effects. Our policies address both full-time living and occasional use scenarios, including coverage for towing and emergency accommodations during travel.
Personal Umbrella
Supplemental liability coverage extending beyond standard auto and home policies to protect against major claims. This product provides financial security for high-net-worth individuals and those with increased exposure risks, offering peace of mind through enhanced coverage limits and legal protection.
People
Nancy
Insurance Agent
With over 12 years of experience, Nancy specializes in home, auto, and rental property insurance solutions while maintaining exceptional client availability and personalized service.
Kris
Insurance Agent
Kris provides expert policy management with a focus on customer satisfaction, known for resolving complex insurance needs through tailored solutions and clear communication.
Christin
Insurance Professional
Christin delivers knowledgeable service for new policyholders, demonstrating expertise in transitioning accounts while maintaining personalized attention to client requirements.
Questions
What insurance products do you offer?
We provide auto, home, motorcycle, RV, boat, mobile home, renters, and specialty insurance including classic cars and personal umbrella policies.
Do you serve areas outside Hemet?
Yes, we serve San Jacinto, Menifee, Temecula, Sun City, Homeland, and surrounding regions in California.
Are your agents available after hours?
Our team offers 24/7 customer service for emergency insurance needs and policyholder support.
Can I get discounts on multiple policies?
Yes, we offer multi-policy discounts for bundling auto, home, and other insurance products.
How do I file a claim?
Contact our office directly at 951-652-5077 or use your carrier's online portal for immediate claim assistance.
Do you work with multiple insurance carriers?
We partner with major carriers including Safeco, Progressive, Mercury, and The Hartford to find optimal coverage options.
Reviews (3)
Patricia Peters
Aug 15, 2021
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Nancy is amazing. She has helped me for over 12 years with my home and cars, but also my rental properties, and my kids rental insurance for their apartments. She is knowledgable and so very nice. She is also available. Which isn't alway true for lots of agencies. Thank you Nancy.
Alex
Nov 02, 2020
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Always professional service. They represent the best insurers in California. A real person answers the phone too. Not some automated machine like other insurance agents.
Venesha Gonzales
Feb 02, 2020
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Called to ask dime question due to an insurance policy from over 35 years ago surfaced and i remembered that Mr. Kauffman was my father's insurance representative. So i gave the old offices a call and was told they don't handle that type of insurance anymore and then while i was asking a geek Jake employee another question i was hung up on.
