Business Details
50+ Years
experience
Trusted Insurance Solutions in Hendersonville, NC
Sutherland Insurance Company has been meeting the insurance needs of residents and businesses in Western North Carolina and Upstate South Carolina since 1938. Founded by Edward R. Sutherland, our agency has built a legacy of personalized service, integrity, and expertise in delivering tailored insurance solutions. Over our 80+ year history, we have maintained a commitment to understanding client needs through dedicated customer service and a deep knowledge of the insurance industry. Our team of licensed professionals brings decades of combined experience in commercial, personal, and auto insurance, ensuring clients receive comprehensive coverage from top-rated carriers. We pride ourselves on our reputation for transparency, competitive pricing, and a client-centric approach that prioritizes long-term relationships over transactional interactions.Our Hendersonville, NC headquarters serves as the foundation for our regional operations, supporting communities in Henderson County and beyond. Through generational leadership transitions, including ownership by J. Edward Jones and current President Veronica McKay, we have preserved our core values while adapting to evolving industry standards. Our staff holds specialized designations such as CISR and CBIA, demonstrating our commitment to professional excellence. We specialize in creating customized insurance packages for diverse industries, including construction, hospitality, and nonprofit organizations. Our dedication to community service and local economic development has solidified our position as a trusted insurance partner in the region.
Services
Business Insurance
Personal Insurance
Auto Insurance
Renter Insurance
Homeowners Insurance
Details
- Year established: 1938
Highlights and features
- We have over 80 years of experience in the insurance industry
- Our team holds specialized designations like CISR and CBIA
- We offer personalized insurance options for unique client needs
- Our staff maintains deep knowledge of regional market requirements
- We provide coverage across Western North Carolina and Upstate South Carolina
What people say
Friendly and very cheap
Best coverage at best price
Knowledgeable staff
Personalized service
Long-term satisfaction
Services
Business Insurance
We provide tailored commercial insurance solutions for businesses in Western North Carolina and Upstate South Carolina. Our coverage protects against property damage, liability claims, and operational risks. Specializing in customized packages for contractors, restaurants, and nonprofits, we work with top-rated carriers to ensure comprehensive protection for your investment.
Personal Insurance
Our personal insurance services cover homeowners, renters, and vehicle owners across Henderson County and surrounding areas. We offer customized policies for auto, health, and personal property protection. With over eight decades of experience, our team helps clients find cost-effective solutions that balance coverage needs with budgetary considerations.
Auto Insurance
We offer comprehensive auto insurance coverage for cars, motorcycles, RVs, and ATVs in Hendersonville and surrounding communities. Our policies protect against accidents, theft, and weather-related damage while offering flexible options for different vehicle types. We help clients compare plans from multiple carriers to find optimal coverage at competitive rates.
Renter Insurance
Our renter insurance policies protect personal property in leased residences against common risks like fire, theft, and water damage. We provide coverage for belongings while excluding structural elements covered by landlords' policies. Our team helps renters in Henderson County and Upstate South Carolina find affordable protection that meets their specific needs.
Homeowners Insurance
We offer comprehensive homeowners insurance covering dwelling protection, personal property, liability, and additional living expenses. Our policies protect against common risks like storms, fires, and theft while offering customizable options for different property types. We work with clients to create tailored solutions that protect their most valuable asset.
People
Veronica McKay
President
Veronica McKay has served Sutherland Insurance Company since 1993, progressing from CSR to President. Holding a CISR designation, she specializes in farm owner coverages and manages commercial/personal departments while leading company operations.
Tommy Davis
Business & Personal Sales
Tommy Davis joined Sutherland in 2013 with 13 years industry experience. A native of the area, he completed the Certified Builders Insurance Agent program and holds the CBIA designation, focusing on property and liability insurance.
Lori Huntley
Commercial Service Rep
Lori Huntley has worked at Sutherland since 2012, bringing extensive knowledge of commercial and personal lines insurance. Holding the CISR designation, she specializes in bonds and serves as a producer for new business.
Lynda Clarke
Personal Lines Account Executive
Lynda Clarke joined Sutherland in 2017 with prior New York insurance experience. Holding a CISR designation, she serves as Personal Lines Account Executive for new and existing customers in Hendersonville.
Ed Jones
Former President
Ed Jones led Sutherland from the 1980s until his passing in 2020. He expanded the agency's offerings and customer base while maintaining its commitment to personalized service and community involvement.
Questions
What types of insurance do you offer?
We provide business insurance, personal insurance, auto insurance, renter insurance, and homeowners insurance for clients in Western North Carolina and Upstate South Carolina.
How can I get a personalized insurance quote?
Contact us at 828-693-9084 or visit our Hendersonville office to speak with a licensed agent who will help you compare customized insurance solutions.
Do you serve areas outside Hendersonville?
Yes, we serve clients throughout Western North Carolina and Upstate South Carolina including Boiling Springs and Inman.
What makes your agency different from large insurers?
As an independent agency with 80+ years of local experience, we offer personalized service and work with multiple carriers to find you optimal coverage at competitive rates.
Are your agents professionally certified?
Yes, our team holds industry designations including CISR and CBIA, demonstrating our commitment to professional excellence and specialized insurance knowledge.
How do I file an insurance claim?
Contact our office at 828-693-9084 during business hours to speak with a representative who will guide you through the claims process.
Reviews (6)
Theresa Baldwin
Aug 07, 2021
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I have been a client of Sutherland for a few years now. My agent Andi has been a God-send to me, she takes care of all my insurance needs and always gets me the best deals.
Lori W.
May 10, 2020
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I will never use another agent, period. Customer service from Jennie has been beyond exceptional. I have recommended her to several of my contacts, and will continue to do so!
Sd S.
May 09, 2020
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I have known Jennie Plumley for decades and for years have relied on her to handle not only my home and auto insurance needs, but she and her team also came to the rescue in a recent probate situation. I know that I can not only count on Jennie and Sutherland to get me the best rates, but I can count on receiving personal service that just doesn't seem to be available much anymore. I trust Jennie so much that I refer anyone I know with insurance needs to her because I know they will not only be happy with her, they'll be happy with me, too!
Madeline Culbertson
May 04, 2020
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Pam delivered a great auto insurance quote in a matter of hours! Thankful to be well taken care of, and will highly recommend Sutherland.
Sherry Mathis
Apr 03, 2020
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I would like to thank Jennie Lou for always going the extra mile to ensure my home and auto coverage is the best. She treats me like a friend verses a customer. She knows I'm a single parent on a tight budget and looks for the best coverage at the best price. THANK YOU JENNIE LOU!
Tony Bloemsma
Nov 28, 2019
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Sutherland Insurance has processed my insurance needs for many years now. Both Andi Harper and Tommy Davis pay close attention to details to both answer questions and get insurance done from auto insurance to General Liability. Thank you Sutherland!
