Business Details
50+ Years
experience
Your Trusted Insurance Partner in Norwood, MA
Foley Palenscar Schortmann has been a trusted name in the insurance industry since 1936, providing tailored solutions to families and businesses across eastern Massachusetts. As a family-owned and operated independent agency, we prioritize personalized service, leveraging over eight decades of experience to meet the unique needs of our clients. Our team of seasoned professionals is dedicated to offering comprehensive coverage options from more than 20 reputable insurance carriers, ensuring clients receive optimal protection at competitive rates. We distinguish ourselves through meticulous attention to detail, ongoing staff education, and the use of advanced insurance technology to streamline processes. Our commitment to the local community is evident through our active support of Dedham Square Circle and other regional organizations important to our clientele. With offices in Norwood and Dedham, we maintain deep roots in the communities we serve, patronizing local businesses and reinvesting in our neighborhoods.Client satisfaction remains our highest priority, as evidenced by our exceptional retention rates and the fact that referrals account for the majority of our new business. We specialize in auto, home, business, life, and specialty insurance products, including boat, RV, and umbrella coverage. Our advisors work closely with clients through life's transitions to ensure policies evolve alongside changing needs. Backed by strong relationships with multiple insurance providers, we provide impartial recommendations that balance coverage quality, company strength, and cost-effectiveness. This client-centric approach has earned us consistent praise for our responsive service, particularly during critical claim situations where timely support makes all the difference.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Boat Insurance
RV Insurance
Umbrella Insurance
Details
- Year established: 1936
Highlights and features
- We offer 88 years of continuous insurance expertise in Massachusetts markets
- Our independent agency status provides access to 20+ insurance carriers
- Personalized policy reviews ensure coverage evolves with your changing needs
- Local community involvement through Dedham Square Circle and business support
- Exceptional client retention rate exceeding industry averages
What people say
11 out of 10
Highly personalized service
Quickly provided proof of insurance
Honest help during claims
Kept informed through RMV process
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to Massachusetts drivers' specific needs. Our experienced agents compare policies across multiple carriers to find optimal coverage for personal vehicles, classic cars, and commercial fleets. Clients benefit from personalized policy reviews that consider driving history, vehicle type, and specific risk factors to ensure adequate protection at competitive rates.
Home Insurance
Our home insurance offerings protect one of life's most significant investments through customizable policies from trusted carriers. We specialize in standard homeowners coverage, flood insurance, and earthquake protection for Massachusetts properties. The agency's experts help clients understand policy details, coverage limits, and available discounts to create comprehensive protection plans that evolve with homeowners' changing needs.
Business Insurance
We offer tailored business insurance packages to protect Massachusetts companies from industry-specific risks. Our commercial offerings include liability coverage, property protection, workers' compensation, and umbrella policies. The agency's specialists work closely with business owners to assess operations, identify vulnerabilities, and implement comprehensive insurance strategies that safeguard assets while supporting growth objectives.
Life Insurance
Our life insurance services provide financial protection for families and dependents through term, whole, and universal life policies. Advisors help clients determine appropriate coverage amounts based on income replacement needs, mortgage obligations, and future expenses. The agency partners with multiple carriers to offer competitive rates and flexible terms that adapt to life changes like marriage, childbirth, and retirement.
Umbrella Insurance
We offer umbrella insurance policies that provide additional liability coverage beyond standard auto and home insurance limits. These policies protect assets from catastrophic claims by extending coverage across multiple policies. Our agents help clients assess risk exposure and select appropriate coverage levels to ensure comprehensive protection against major liability events.
Questions
What types of insurance do you offer?
We offer auto, home, business, life, boat, RV, umbrella, flood, earthquake, and specialty insurance policies for Massachusetts residents and businesses.
How can you help me save money on insurance?
As an independent agency with access to 20+ carriers, we compare multiple options to find competitive rates while maintaining appropriate coverage levels for your specific needs.
How do I file an insurance claim?
Contact your specific insurance carrier directly or visit our website for claims assistance, where we provide carrier contact information and filing guidance.
Can I make policy changes online?
Yes, you can request policy changes online including adding/removing vehicles, updating drivers, modifying coverage, and adjusting contact information.
What areas do you serve?
We primarily serve eastern Massachusetts with offices in Norwood and Dedham, supporting clients throughout the state.
Reviews (2)
Ciaran Collins
Apr 23, 2021
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Highly professional and personal service: auto, home & personal liability. The team were patient and clear in describing the available coverages and provided immediate assistance when required. They also provided great advice when we moved states (twice). I cannot recommend this agency enough.
Andrew Baker Moore
Mar 29, 2021
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4 years ago, this agency was recommended to me by my father after my previous agency relocated too far away. Turned out to be a great decision (thanks Dad!). Since the change, I have purchased 3 cars and Steve Palenscar has handled just about all of the painful RMV tasks that I have normally had to deal with. That includes having one of his guys wait in line at the RMV to get my plate for me! The 3rd and most recent vehicle purchase is what prompted me to write this review.
I purchased a salvage (aka. totalled) car from an auction in Georgia, and soon learned that getting an out of state salvage car legally registered in MA is quite an ordeal. As always, I have been able to email Steve for help and advice and typically get all my complex questions answered in a day. I was given a simple set of tasks to complete, and he will handle all the rest. I cannot recommend this agency enough.
I purchased a salvage (aka. totalled) car from an auction in Georgia, and soon learned that getting an out of state salvage car legally registered in MA is quite an ordeal. As always, I have been able to email Steve for help and advice and typically get all my complex questions answered in a day. I was given a simple set of tasks to complete, and he will handle all the rest. I cannot recommend this agency enough.
