Business Details
30 Years
experience
Your Trusted Insurance Partner in Sidney, NY
Neighbors Insurance has been a trusted partner for individuals and businesses in Upstate New York since 1996. Our full-service agency specializes in personalized insurance solutions, representing over 20 reputable carriers to ensure competitive pricing and comprehensive coverage. With offices in Sidney and Oneonta, we combine decades of local expertise with a commitment to exceptional customer service. Our team of licensed professionals prioritizes understanding clients' unique needs, whether for personal auto/home policies or complex commercial coverage. We leverage technology to streamline processes while maintaining the human touch that defines our neighborhood-focused approach.Our 24/7 mobile app empowers policyholders with instant access to claims reporting, policy details, and ID cards. Recognized for our community involvement and client-centric philosophy, we've maintained long-term relationships through transparent communication and tailored risk management strategies. Backed by industry-leading insurers, we provide peace of mind through customized protection plans for homes, vehicles, businesses, and specialty assets.
Services
Auto Insurance
Home Insurance
Commercial Insurance
Motorcycle Insurance
ATV/Snowmobile Insurance
Boat Insurance
Renters Insurance
Landlord Insurance
Flood Insurance
Classic Car Insurance
Details
- Year established: 1996
Highlights and features
- We represent 20+ top-rated insurance carriers for comprehensive options
- Our agents have combined 75+ years of local insurance expertise
- We offer 24/7 mobile app access for policy management and claims reporting
- We provide personalized insurance solutions tailored to individual needs
- We maintain A+ ratings with major insurance providers for claims efficiency
What people say
Saved hundreds of dollars
Excellent customer service
Great rates
Professional Friendly place
Helpful staff
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options including liability, collision, and comprehensive protection. We offer competitive rates through multiple carriers and specialized coverage for classic cars and high-risk drivers. Our agents help clients navigate discounts and ensure proper coverage for personal and business vehicles.
Home Insurance
We provide comprehensive homeowners insurance covering structural damage, personal belongings, and liability protection. Our policies include options for flood insurance, seasonal property coverage, and landlord insurance. We help clients understand policy details and secure appropriate coverage limits for their primary residence or rental properties.
Commercial Insurance
Our business insurance solutions include BOP policies, liability coverage, and specialized protection for commercial vehicles and equipment. We offer workers' compensation, cyber liability, and surety bonds tailored to specific industries. Our agents work with business owners to create comprehensive risk management strategies.
Motorcycle Insurance
We offer motorcycle insurance policies covering collision damage, liability, and roadside assistance. Our coverage options protect riders for both daily use and recreational riding. We provide competitive rates through multiple carriers and specialized coverage for classic motorcycles and high-performance bikes.
ATV/Snowmobile Insurance
Our recreational vehicle insurance protects ATV and snowmobile owners against accidents, theft, and property damage. Policies include liability coverage and roadside assistance for off-road adventures. We offer customizable options for both seasonal and year-round recreational vehicle use.
People
Scott Smith
Owner
Scott founded Neighbors Insurance in 1996 after working with a major insurer. He holds a SUNY Cortland degree and has over 25 years of local insurance experience. He specializes in commercial risk management and enjoys mentoring his team.
Brenda Curtis
Personal Lines Manager
Brenda has been with the agency since its founding in 1996. She's a licensed personal lines expert with 28 years of experience helping clients protect their homes and vehicles. She enjoys outdoor activities and has two daughters.
Dawn Derr
Commercial Lines Manager
Dawn has specialized in commercial insurance for 16 years. She helps business owners navigate complex coverage needs while balancing family life with her husband and two sons.
Cierra Strub
Licensed Personal Lines Agent
Cierra joined the team in 2021, bringing fresh perspective to personal lines insurance. She focuses on customer service and enjoys supporting clients with their home and auto insurance needs.
Lee Mangiamele
Licensed Personal Lines Agent
Lee has 9 years of insurance experience and specializes in connecting with local clients. She actively participates in community events and balances her career with family life involving horseback riding and youth sports.
Questions
What types of insurance do you offer?
We provide auto, home, motorcycle, ATV/snowmobile, boat, commercial, renters, landlord, flood, and classic car insurance policies through multiple carriers.
How can I file an insurance claim?
Contact your insurance carrier directly using the numbers provided on our website, or reach out to our office for assistance with the claims process.
Do you offer online payment options?
Yes, you can pay through your carrier's online portal or set up automatic payments. Payment details are available in our mobile app.
Are you available outside regular business hours?
Our offices operate Monday-Friday 8:30 AM-4:30 PM, but our mobile app provides 24/7 access to policy information and claims reporting.
How do you help clients save money?
We compare rates across 20+ carriers to find competitive pricing and help identify applicable discounts for safe driving, bundling policies, and more.
Can I manage my policy through the mobile app?
Yes, our app allows policyholders to access ID cards, report claims, view coverage details, and request policy changes directly from their mobile devices.
Reviews (4)
Jane Zielinski
Jun 16, 2022
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Lee has been incredibly helpful, professional and responsive to our needs for insurance. I highly recommend her and Neighbors Insurance Agency.
Kristie Fisher
Feb 17, 2022
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Lee at Neighbor's Insurance in Sidney, NY is the best agent I've ever had! She answers my questions quickly, professionally, and at any time of the day. Makes my insurance dealings easy as possible. Thanks Lee!
Kimber Rogers
Jun 21, 2021
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The team at neighbors insurance is truly exceptional! Our questions are always answered so quickly and everyone is so friendly. We appreciate their knowledge and how helpful they are! We highly recommend them!
Barbara Burnham
Jun 14, 2021
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I recently switched to Neighbors Insurance as I wanted a local company. Have been very happy with them. Highly recommended this company.