Business Details
41 Years
experience
Emergency
services
Your Trusted Insurance Partner in Bothell, WA
Established in 1985, English Insurance Group has grown as a family-owned-and-operated insurance brokerage serving the Puget Sound community and beyond. With decades of experience, we act as independent agents representing premier insurance companies to meet diverse business and personal insurance needs. Our approach centers on building long-term client relationships through tailored coverage solutions and exceptional service. Since our relocation to the North Creek Clubhouse in Bothell in 2020, we continue to emphasize prompt, efficient service while maintaining expertise in small to medium business insurance.Our team combines specialized knowledge across industries like healthcare, construction, and restaurants with a commitment to ongoing education and ethical practices. We pledge to treat clients as individuals, not policies, by offering customized coverage, guiding claims resolution, and maintaining 24/7 accessibility through multiple channels. Our community involvement and over 35 years of local service underscore our dedication to understanding and meeting client needs in the Pacific Northwest and six western U.S. states.
Services
Business Insurance
Personal Insurance
Specialty Business Insurance
Bonds
EPLI Insurance
Home-Based Business
Auto Insurance
Condo Insurance
Home Insurance
Personal Umbrella
Details
- Year established: 1985
Highlights and features
- We've served the Pacific Northwest community as a family-owned business since 1985
- Our team includes a Construction Risk & Insurance Specialist (CRIS) designation holder
- We provide 24/7 accessibility through emergency contacts and online account access
- Our staff maintains continuing education in insurance specialties and client service
- We represent multiple premier insurance companies to find optimal coverage matches
What people say
Excellent service
Quick responses
Confidence in coverage
Trusted over 30 years
Appreciated pandemic support
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to specific industry needs. Our coverage options protect against property damage, liability claims, and operational disruptions. With expertise in sectors like construction, hospitality, and healthcare staffing, we help businesses in Washington, Oregon, and five other western states secure appropriate protections through multiple premier insurance carriers.
Personal Insurance
Our personal insurance services cover homes, vehicles, and valuable assets with customizable policies. We offer homeowners, renters, and umbrella insurance to protect individuals across the Pacific Northwest. Combining local knowledge with access to various insurance markets, we ensure clients receive competitive pricing and coverage that adapts to changing life circumstances and property needs.
Specialty Business Insurance
We specialize in insurance programs for unique business types including adult family homes, med spas, and food trucks. Our specialty offerings address specific risks in industries requiring tailored coverage. With over 35 years of experience, we provide protection solutions for businesses that traditional carriers might consider high-risk or non-standard operations.
Bonds
Our agency offers surety bond solutions for businesses requiring contractual guarantees. We provide bid bonds, performance bonds, and payment bonds to meet construction and licensing requirements. By working with multiple insurance carriers, we help businesses secure necessary bonds at competitive rates while explaining coverage terms clearly to clients.
EPLI Insurance
We offer Employment Practices Liability Insurance (EPLI) to protect businesses against workplace-related claims. Our policies cover allegations of discrimination, harassment, and wrongful termination. With expertise in business insurance since 1985, we help companies understand their liability risks and implement protections that align with their specific operational challenges.
People
Kristie R. English
Principal, Licensed Insurance Agent
Kristie English combines education expertise with insurance knowledge, managing specialty programs for adult family homes and contractors. She holds the CRIS designation for construction risk and actively volunteers in education initiatives while serving clients in Bothell, WA.
Marcia English
Founder, Licensed Insurance Agent
Marcia English founded the agency with over 40 years of insurance experience. She focuses on small to medium business needs while volunteering with the American Red Cross and Lynnwood Food Bank, bringing practical understanding of entrepreneurial challenges to her client service approach.
Susan Brown
Commercial Account Manager, Licensed Insurance Agent
Susan Brown applies 15 years of restaurant management experience to insurance solutions. She transitioned from dental industry operations to commercial insurance, leveraging her client service background to help businesses understand complex coverage options and claims processes.
Summer Ortiz
Account Manager, Licensed Insurance Agent
Summer Ortiz brings two decades of service industry experience to insurance management. She focuses on clear communication of policy details while maintaining Pacific Northwest roots and a commitment to personalized client support through all stages of the insurance process.
Questions
What types of business insurance do you offer?
We provide business owners policies, commercial auto, cyber liability, workers compensation, and specialty programs for industries like restaurants and healthcare staffing agencies.
Do you offer personal insurance coverage options?
Yes, we offer homeowners, renters, auto, umbrella policies, and specialized coverage for valuable items and vacation rentals across the Pacific Northwest region.
Are you a local insurance agency?
Yes, we're based in Bothell, WA at the North Creek Clubhouse and have served the Pacific Northwest community since 1985 as a family-owned business.
How can I get a quote?
Call us at (833) BIG-TREE or use our online form to request a free quote for business or personal insurance coverage tailored to your specific needs.
Do you handle insurance claims?
Yes, we guide clients through the claims process for prompt resolution and provide 24/7 accessibility through emergency contacts and online account access.
Reviews (5)
Adkinson Estates Afh
Apr 23, 2022
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Kristie and Summer literally saved my bacon - in less than 48 hours they were able to deliver a policy that covered a very specific need! Both handled it so effortlessly, treated me with respect and were incredibly professional througuout the whole experience! I am a client for life (.I promise I will give you more notice next time around!) THANK YOU BOTH SO MUCH! Warmly, Jessica Claybrook
Nate Ans
May 24, 2021
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English Insurance Group helped me to get licensed and bonded as a construction sub-contractor (welding). Nothing but good things to say about these guys and gals, they walked me through it and made it super easy!
Tiffany Almond-Luark
May 03, 2021
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Alway right on top of getting our insurance out to our builders. Very pleasant experience. Insurance should be like this across the board!
Mulu Habtyimer
Apr 30, 2021
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It has been a pleasure working with Kristie @ English Insurance Group. Kristie was prompt and very professional in her email replies and made sure that I found the best possible coverage. Thank you for all your help!
Christine Serra
Dec 20, 2020
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Angela at English Insurance is the most responsive agent I have ever worked with. Highest recommendation!
