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Business Details
We established Neighborhood Insurance in 1975 with a commitment to personalized service and competitive savings. Our agency operates from Franklin and Milford, serving Massachusetts clients from the Cape to the Berkshires. We specialize in tailoring auto, home, motorcycle, boat, and watercraft insurance policies to meet individual needs. With over 30 years in Franklin and 15 years in Milford, our team combines deep local expertise with broad industry knowledge. Our partnerships with customer-friendly companies ensure access to preferred and hard-to-place life insurance options at competitive rates. We prioritize transparency, offering free quotes, in-office registry services, and complimentary notary to simplify the insurance process.

Our clients benefit from dedicated claim assistance and customized coverage reviews to minimize risks. As a full-service agency, we handle all insurance needs under one roof. Our staff, including founders John and Erin Vozzella, remains dedicated to building trust through consistent, reliable service. We measure success by client satisfaction, ensuring every interaction reflects our core values of integrity and community focus. By maintaining small-agency agility, we deliver big-agency resources without compromising personal attention.
Highlights and features
  • We offer 30+ years of experience serving Franklin and 15+ years in Milford with deep local expertise.
  • Our partnerships provide access to preferred and hard-to-place life insurance options at competitive rates.
  • We provide complimentary notary services and in-office registry for client convenience.
  • Our team conducts personalized coverage reviews to identify gaps and optimize protection.
  • We guarantee transparent, no-obligation quotes with clear explanations of policy details.
Services
Personal Insurance
Our personal insurance covers auto, home, motorcycle, boat, and watercraft needs. Designed for Massachusetts individuals and families, these policies combine broad coverage with competitive pricing. Clients benefit from tailored risk management solutions and prompt claims support.
Small Business Insurance
We provide customized business insurance for Massachusetts small businesses. These policies protect assets, employees, and operations against various risks. Our agents offer expertise in commercial coverage, ensuring compliance and financial protection for local enterprises.
Life Insurance
Our life insurance options include term, whole life, and specialty policies. We represent carriers offering high coverage at low rates, including solutions for hard-to-insure individuals. Clients receive expert guidance to secure their family's financial future.
In-Office Registry
We offer convenient in-office registry services for vehicle and other registrations. This free service saves time for busy Massachusetts residents. Our staff ensures all documentation meets state requirements, providing hassle-free administrative support.
Complimentary Notary
Our complimentary notary service assists clients with document authentication. Available during office hours, this service ensures legal validity for signatures. We prioritize efficiency, helping clients complete important paperwork without additional costs.
Reviews (6)
Robert D.
May 25, 2019 Report
Went to neighborhood for a huge commercial auto and liability policy. The only place to walk you through the entire process rather then sending a stack of papers and saying figure it out. Also the best price by far. Great service. Great experience.
Christine James
Dec 01, 2018 Report
Very friendly and received lower insurance than i was paying. Commerc is a great company. This agency is top notch! Would defenitely recommend.
Vance Jr
May 27, 2018 Report
We would like to thank neighborhood Insurance my wife and I we did some research and checked around we've been driving for years a lot of companies when charging is ridiculous money to have a brand new car on the road as well as I have an older car on the road we went to Neighborhood insurance they got us the most inexpensive rate I think I've ever seen in my life to a register and insure a vehicle and still have the proper Massachusetts coverage and liability in case anybody got hurt God for forbid knock on wood in an accident or whatever the case may be once again thank you neighborhood insurance we are glad we transfer it over to you
Erin Vozzella
Feb 08, 2017 Report
I'm sorry you felt that way Mr. Nicholson but we have no recollection of you ever coming to this office and as far as you being black would never have anything to do with that. My employees boyfriend is black so I don't know where this is coming from, she would have NEVER been rude, no matter if you were a customer or not! We have been in business since 1975 and have a great reputation I don't appreciate you trying to slander my name.
Ray Bussey
Jan 27, 2017 Report
Not sure how you being black has anything to do with this. Especially when her husband is. Nothing but good experiences here.
Daquan Nicholson
Jan 13, 2017 Report
The obese woman Caucasian behind the desk of is really rude. I didn't know customers greet people, and when i said "have a good day" she looked at me like i was stupid. I was polite, but that doesn't matter because I'm Black. she looked like she automatically hated me because of that. I would never come here at all. Just sad