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Business Details
23 Years
experience
Your Trusted Insurance Partner in Carlisle, PA
As an independent insurance agency, we have dedicated ourselves to simplifying the complex world of insurance for our clients since 2003. Our team of licensed professionals works tirelessly to provide personalized solutions by leveraging relationships with top-tier carriers across Pennsylvania and eight East Coast states. Rooted in Christian values, we prioritize transparency, exceptional service, and innovative strategies to meet both individual and business insurance needs. With over two decades of experience and a client base exceeding 2,000, we combine deep industry expertise with a commitment to long-term partnerships.

Our services span Medicare planning, employee benefits administration, commercial risk management, and personal asset protection, ensuring comprehensive coverage tailored to each client's unique circumstances. We maintain accreditation as a Third-Party Administrator and continuously adapt to evolving regulations to deliver reliable, cost-effective insurance solutions.
Services
Medicare Plans Health Insurance Employee Benefits Commercial Insurance Auto Insurance Homeowners Insurance Life Insurance Dental Coverage Vision Insurance Workers' Compensation
Details
  • Year established: 2003
Highlights and features
  • We are an experienced independent insurance agency with 20 years of proven success.
  • Our team offers personalized insurance solutions tailored to your specific needs.
  • We maintain partnerships with multiple top-tier insurance carriers for competitive options.
  • We operate with Christian values emphasizing transparency and ethical service delivery.
  • Our dedicated staff provides ongoing support through policy selection and claims processes.
Associations and certifications
  • Licensed Third-Party Administrator (TPA)
What people say
Responsive advice Cost-effective solutions Family atmosphere Impressed with staff Innovative benefit plans
Services
Medicare Plans
We specialize in Medicare Supplement, Advantage, and Part D Prescription Drug Plans tailored to individual needs. Our experts help Pennsylvania residents navigate options through nine major carriers, explaining Part A hospital coverage, Part B medical insurance, and managed care alternatives. We provide comparative analyses of 87+ products while maintaining transparency about our limited carrier representation.
Employee Benefits
We design customized benefit packages for businesses of all sizes, including health reimbursement arrangements and self-funded options. Our services cover dental, vision, disability, and group life insurance with competitive carrier comparisons. We provide compliance support for HIPAA, COBRA, and Affordable Care Act requirements while offering cost-saving dependent eligibility audits.
Commercial Insurance
We offer comprehensive risk management solutions including general liability, cyber insurance, and workers' compensation coverage. Our independent agency represents multiple carriers to find optimal business owners' policies and specialized coverage like directors & officers liability. We provide surety bonds and inland marine insurance tailored to specific industry needs.
Auto Insurance
We provide personalized auto insurance solutions with coverage options for liability, collision, and comprehensive protection. Our agents help clients understand policy components like property damage limits and medical payments coverage. We offer multi-policy discounts and specialized coverage for recreational vehicles and classic cars.
Homeowners Insurance
We offer customized homeowners insurance covering dwelling protection, personal property, and liability risks. Our policies include coverage for other structures, loss of use expenses, and medical payments for premises injuries. We help clients understand policy details while offering flexible meeting options for policy review.
People
Rob Kole
President, CEO
Rob Kole leads our agency with 20 years of insurance industry experience, focusing on strategic growth and client relationships. He oversees all operations while maintaining our founding commitment to personalized service and ethical business practices.
Rusty Robb
Partner | Director of Employee Benefits
Rusty Robb specializes in employee benefits solutions, helping businesses navigate complex insurance markets since joining in 2004. He leads our team in developing customized benefit packages and compliance strategies for diverse organizational needs.
Dylan Key
Medicare & Individual Department Manager
Dylan Key oversees our Medicare and individual insurance services, providing expert guidance on health coverage options. With extensive knowledge of Pennsylvania's insurance exchange, he helps clients find affordable, comprehensive personal insurance solutions.
Zack Kole
Partner | Director of Property & Casualty
Zack Kole manages commercial insurance operations, leveraging industry expertise to protect businesses from financial risks. He specializes in commercial property, liability, and cyber insurance solutions for companies across multiple sectors.
Rosemary Klinedinst
Lead Insurance Advisor
Rosemary Klinedinst serves as a lead advisor for Medicare and individual insurance plans, combining technical expertise with personalized service. She helps clients understand complex coverage options while maintaining our agency's commitment to exceptional customer care.
Questions
What insurance services do you offer?
We offer Medicare plans, health insurance, employee benefits, commercial insurance, auto/home insurance, life insurance, and workers' compensation coverage across Pennsylvania and eight East Coast states.
How do you help clients find affordable insurance?
We compare options from multiple carriers to find cost-effective solutions while providing expert guidance through the selection process for both individuals and businesses.
What makes your agency different from others?
As an independent agency with 20 years of experience, we combine personalized service, Christian values, and access to multiple carriers to provide unbiased, tailored insurance solutions.
What areas do you serve?
We primarily serve Pennsylvania with expanded licensing across eight East Coast states, including Maryland, New Jersey, Florida, and North Carolina.
Do you offer business insurance solutions?
Yes, we provide comprehensive commercial insurance including liability coverage, cyber insurance, workers' compensation, and business owners' policies tailored to specific industry needs.
Reviews (6)
Jim Dietsche
May 05, 2022 Report
Benefit Connections guided us through obtaining company health insurance, dental, and life insurance with ease. Rob, Rusty and others were incredibly helpful, knowledgeable, and made the process as easy as it could possibly have been. We were very uneducated and scared when we wanted to get group insurance plans for our employees. They took all that worry away and got us all set up. Thanks so much guys!
John Rumberger
Jan 28, 2022 Report
We have worked with Benefit Connections for over 15 years. They are a very client oriented operation with quick response to your needs and questions. They are also very helpful in providing solutions that work for you. I would highly recommend Benefit Connections!
Edward Neil Glotfelty
Jan 25, 2022 Report
Bennefit's Connection and its team are fantastic to work with. They are experts in their field, thorough in their research, and extremely responsive. I highly recommend them.
Roger Negley
Jan 20, 2022 Report
I dealt with Rosemary I never dealt with buying health coverage before. She was extremely knowledgeable about the whole process and made me feel like she was very interested in making sure she was showing me the best plans that suited my needs. I've recommended her to lots of my friends and will continue to do so. She is very responsive every single time I've contacted her. The office staff is the same way I could not have asked for anything more.
Jody Johnston
Jan 16, 2022 Report
Benefit Connections made our health insurance renewal process very easy and seamless. Everyone is extremely friendly and so helpful. I would have been lost without them helping me every step of the way!
Krista Myers
Jan 16, 2022 Report
The Team at Benefit Connections is always top notch! Our Client Coordinator Rusty provides excellent customer service. They are fast, efficient and super friendly!