Business Details
50+ Years
experience
Emergency
services
Your Trusted Arkansas Insurance Partner Since 1905
Arkansas Best Insurance Agency has been serving clients in Hot Springs and surrounding areas for over a century. Established in 1905 as Arkansas Bank and Trust Insurance Agency, we became Arkansas Best Insurance Agency in 1995 under the leadership of Mike Lipton and Jay Olson. Our agency maintains two offices to better serve Arkansas residents, offering personalized insurance solutions backed by 118 years of industry experience. We specialize in matching clients with optimal coverage through our partnerships with multiple insurance carriers. Our team of certified professionals, including CIC, CPCU, and ARM designees, provides expert guidance for personal and commercial insurance needs.We maintain a commitment to ethical practices, prompt service, and comprehensive risk management solutions. Our automated systems ensure efficient policy management while maintaining personalized client relationships. As a Trusted Choice agency, we prioritize customer needs above all else. Our expertise extends to complex commercial accounts and multi-state operations. We offer 24/7 claim support through dedicated reporting channels. Our legacy of service excellence continues through our focus on community needs and evolving insurance requirements.
Services
Auto Insurance
Homeowners Insurance
Business Owners Policy
Commercial Property Insurance
Workers Compensation
Flood Insurance
Earthquake Insurance
Condo Insurance
Commercial Auto Insurance
General Liability Insurance
Details
- Year established: 1905
Highlights and features
- We offer over 100 years of combined insurance expertise in Arkansas
- Our team includes certified professionals with CIC, CPCU, and ARM designations
- We provide 24/7 claim reporting and support services
- We maintain partnerships with multiple insurance carriers for optimal coverage options
- Our automated systems ensure efficient policy management with personalized service
Associations and certifications
- Trusted Choice
Services
Auto Insurance
We provide comprehensive auto insurance coverage options for Arkansas drivers. Our policies protect against liability, collision, and comprehensive risks while meeting state requirements. Our experienced agents help clients find optimal coverage at competitive rates.
Homeowners Insurance
Our homeowners insurance policies protect Arkansas residences against common risks including fire, theft, and weather damage. We offer customizable coverage options to protect both the structure and personal belongings of your home.
Business Owners Policy
We offer tailored Business Owners Policies that combine property, liability, and business interruption coverage. Our BOP solutions protect Arkansas businesses from common operational risks while providing cost-effective comprehensive protection.
Commercial Property Insurance
Our commercial property insurance protects Arkansas businesses' physical assets including buildings, equipment, and inventory. Policies cover risks like fire, vandalism, and natural disasters with customizable coverage limits.
Workers Compensation
We provide workers compensation insurance that covers medical expenses and lost wages for workplace injuries. Our policies help Arkansas businesses comply with state requirements while protecting employees and employers.
People
Mike Lipton
President
With over 25 years of leadership experience at Arkansas Best Insurance Agency, Mike Lipton oversees strategic operations and maintains our commitment to exceptional customer service.
Jay Olson
Vice President
Jay Olson brings extensive insurance expertise to our agency, focusing on commercial risk management solutions and maintaining our partnerships with top-rated insurance carriers.
Tammy Burkhart
Commercial Lines Manager
Tammy Burkhart specializes in commercial insurance solutions with over 20 years of experience helping Arkansas businesses protect their assets and operations.
Janet Taylor
Personal Lines Manager
Janet Taylor leads our personal insurance division, ensuring clients receive tailored coverage options that protect their families and personal assets.
Laura Davis
Account Executive
Laura Davis serves our Hot Springs Village clients with expertise in both personal and commercial insurance products, providing personalized service since joining the agency.
Questions
What types of insurance do you offer?
We offer personal insurance (auto, home, life) and commercial insurance (BOP, liability, workers comp) with specialized options like flood and earthquake coverage.
How do you find the best insurance rates?
As an independent agency, we compare policies from multiple carriers to find the best coverage options at competitive rates for each client.
How do I file a claim?
Call 501-624-8888 or use our online claim form. Have your policy number ready and we'll connect you with the 24/7 claims service listed on your policy.
Do you serve areas outside Hot Springs?
We serve clients throughout Arkansas including Little Rock, Benton, Arkadelphia, and Hot Springs Village with both office locations and remote support.
Can I get insurance for a new business?
Yes, we help new businesses establish proper coverage including liability protection, property insurance, and workers compensation as needed.
Reviews (7)
Waverly Walker
Apr 14, 2021
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As a new business owner, I had a lot of information to take in. Tammy has helped me with reminders and explanations. She also responds very promptly and is always pleasant. She treats me as a person, not a piece of paper.
Michael Brinson
Mar 28, 2021
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You are always available. Courtesy. Professional, but caring. Always good prices. Bottom line the service is great.
Jessa Dyer
Jun 04, 2020
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I have multiple policies through this agency. They were able to get my rates down and save me a ton of money all while insuring me above and beyond the limits I had previously. If you need some quotes, my agent Zena, can get them for you really quick.
Michael Hale
Mar 25, 2020
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My husband (Michael) and I bought home and auto insurance with ABI (Janet) many years ago. Great service, honest and friendly folks that offer good competitive rates.
Kaitlin Sahm
Feb 28, 2020
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This company has been great to me. I've been a customer for almost two years now and I have never had any issues with anything. Zena is my agent and she's awesome! Best price for car insurance in town that I found! The staff at this place are always very nice and professional. They have always made sure that I was taken care of before leaving. I've sent several of friends there also. I highly recommend this company!
Michael Threadgill
Jan 04, 2020
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Best Rates in Hot Springs. Zena Vagnini & Mark Curry and wonderful to work with. Excellent customer Service.
Keith Sandy McInroe
Dec 30, 2019
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Agents are very knowledgeable about coverage of my policy. They explain it in a way for all to understand. All agents will work to get the best coverage for the best price.
