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Business Details
Your Trusted Independent Insurance Partner in New England
As a family-owned independent insurance agency located in the Merrimack Valley of Massachusetts, we pride ourselves on building lasting relationships with our clients. Our dedicated team specializes in providing customized personal and commercial insurance solutions tailored to meet the unique needs of residents in Massachusetts, New Hampshire, and Maine. With decades of combined experience, we work closely with multiple insurance carriers to offer a comprehensive range of coverage options and competitive pricing. Our commitment extends beyond policy placement; we serve as your advocates, ensuring claims are processed promptly and efficiently.

We approach each client relationship with personalized attention, combining deep industry knowledge with a focus on long-term service excellence. From everyday insurance needs to more complex risk management solutions, our licensed professionals bring expertise, transparency, and responsiveness to every interaction. We emphasize clear communication and ongoing support, helping clients navigate life changes and business developments with confidence in their insurance protections.
Services
Boat Insurance Car Insurance Classic Car Insurance Condo Insurance Homeowners Insurance Life Insurance Motorcycle Insurance Pet Insurance Renters Insurance RV Insurance
Highlights and features
  • We offer access to multiple insurance carriers for competitive pricing
  • We act as your advocate during claims processing
  • Our team includes experienced, licensed insurance professionals
  • We provide personalized service tailored to your unique needs
  • We serve clients across Massachusetts, New Hampshire, and Maine
What people say
Amazing experience Quick and easy Finest insurance company Timely response Great service
Services
Homeowners Insurance
Our Homeowners Insurance provides comprehensive protection for your primary residence. This coverage safeguards against common risks like fire, theft, and weather damage while offering liability protection. Our experienced agents help customize policies to match specific needs, ensuring adequate coverage for both the structure and personal belongings.
Auto Insurance
We offer competitive Auto Insurance solutions that protect your vehicle and provide liability coverage. Our policies can be tailored to include additional protections like roadside assistance and rental reimbursement. With access to multiple carriers, we help find the right balance of coverage and cost for each driver's unique situation.
Commercial Insurance
Our Commercial Insurance services protect businesses of all sizes across various industries. From general liability to specialized coverages, we create customized packages that address specific risks. Our experienced team works with clients to develop comprehensive protection strategies that support business continuity and growth.
Life Insurance
We provide Life Insurance solutions to help protect your family's financial future. Our experienced agents explain different policy types and help determine appropriate coverage amounts. Whether seeking term life or permanent solutions, we find options that align with clients' long-term financial goals and family needs.
Pet Insurance
Our Pet Insurance options help protect against unexpected veterinary expenses for your beloved animals. We offer plans that cover accidents, illnesses, and routine care. Our knowledgeable agents help clients understand different coverage options to find the right protection level for their pets' specific needs.
People
Trudy Lawler
President
With decades of insurance experience, Trudy runs the agency with a focus on excellent customer service and superior products. She has received industry recognition and community leadership awards.
Tricia Sabulis
Vice President
Bringing marketing expertise and a commitment to client service, Tricia has worked her way up through the agency and received multiple leadership and community service awards.
Cynthia Fraize
Senior Personal Lines Account Manager
With extensive insurance experience, Cynthia focuses on helping clients make informed choices tailored to their insurance needs while maintaining strong client relationships.
Dawn LeClair
Personal Lines Manager
A licensed insurance producer since 1998, Dawn builds trusting relationships while educating clients about coverage options and cost-saving opportunities in Massachusetts and New Hampshire.
Yanira Frias
Senior Personal Lines Account Manager
With two decades in the insurance industry, Yanira educates clients about coverage options while providing bilingual services to help find best rates for various personal insurance policies.
Questions
What areas does Michaud Insurance serve?
We serve clients throughout Massachusetts, New Hampshire, and Maine with comprehensive insurance solutions.
What types of insurance does Michaud Insurance offer?
We provide personal and commercial insurance including auto, home, life, business, and specialty coverage.
How can I request proof of insurance?
Contact our agents directly to request a certificate of insurance through our dedicated service team.
Can I make policy changes through Michaud Insurance?
Yes, our team assists with updating policies to reflect changing insurance needs and life circumstances.
What makes Michaud Insurance different from other agencies?
As a family-owned agency, we combine local expertise with access to multiple carriers and personalized service.
Reviews (7)
Edward Bacco
Mar 17, 2022 Report
I've been dealing with Michaud insurance agency for 20 years business at home and I can't say enough about Trudy and Cindy great service. Cindy is Incredible with all my insurance needs which always have a big twist in them but she straightens them all out all the time thank you so much to everybody at Michaud insurance agency
Rolando Pichardo
May 23, 2021 Report
The personnel is excellent. They are professional, they respond all the time that you need them. When I had questions, Tricia spent time to help me. Even, If you forget something, they always communicate with you to remind you. They are excellent. I highly recommend MICHAUD INSURANCE AGENCY.
Michael O'Hearn
Mar 15, 2021 Report
I've been working with Michaud Insurance now for a few years. They are extremely professional and responsive. I had trouble with my flood insurance and they resolved it quickly so the lender didn't need to get involved. I would highly recommend them.
Monique Barnum
Mar 14, 2021 Report
Customer Service is excellent and I always receive a prompt reply to any emails or phone calls. The insurance products are well explained and agents offer me the kind of personal attention that is so important. I use Michaud for my small business needs and feel 100% sure that I am fully covered and all my business needs are met.
June Berrios
Feb 24, 2021 Report
Been with this company for a long time! and every year Cynthia Fraize helps me find the best rate for my car insurance! it's never a bother every time I contact her and she always gives responses the same business day! My experience with Cynthia is always a great since I started with Michaud Insurance!
Josemine Barthelemy
Jan 10, 2021 Report
Best agency to get insurance from. Cynthia Frazier who usually help me. Always respond on time, and provide me with the info I need and make things very easy to understand. I been going to her for four years now. She's the best. Thank you Cindy.
M. Hassan
Dec 23, 2020 Report
I have been with Michaud insurance more than 10 years. I love the people that work in this Insurence agency. They understand what I'm looking for: to save money. They save me money on my coverage on 4 cars and 3 houses. They know their Staff. I give them 5 + stars.