Business Details
Your Trusted Insurance Partner in Ipswich, MA
At Dooley Insurance Agency, we pride ourselves on delivering personalized insurance solutions tailored to the unique needs of individuals and businesses in Ipswich, Massachusetts, and beyond. With decades of experience in the industry, our team is dedicated to providing exceptional service while building lasting relationships with our clients. We specialize in a comprehensive range of insurance products, including homeowners, auto, life, and commercial policies, ensuring robust protection for our clients' most valuable assets.Our commitment to the local community drives us to offer transparent, accessible solutions that prioritize client satisfaction. By combining local expertise with a customer-centric approach, we strive to make insurance simple and stress-free, empowering our clients to focus on what truly matters to them.
Services
Homeowners Insurance
Auto Insurance
Life Insurance
Business Owner Policies
Workers' Compensation
Highlights and features
- We build lasting relationships through personalized insurance solutions
- Our local expertise serves Ipswich and surrounding communities
- We offer comprehensive coverage options for personal and commercial needs
- Our team provides responsive, 24/7 client support
- We prioritize understanding unique client requirements before recommending policies
What people say
Exceptional service
Responsive team
Personalized attention
Local expertise
Lasting relationships
Services
Homeowners Insurance
Our homeowners insurance policies provide comprehensive protection for your property, personal belongings, and liability. We offer dwelling protection, personal property coverage, and liability insurance tailored to Ipswich residents. Additional options include flood insurance, umbrella policies, and specialized coverage for high-value items, ensuring complete protection for your most important investment.
Auto Insurance
We offer customized auto insurance plans covering liability, comprehensive, and collision protection. Our policies include roadside assistance and specialized coverage for motorcycles, RVs, and boats. With flexible payment options and 24/7 claims support, we ensure continuous protection for all your driving needs while maintaining competitive pricing.
Life Insurance
Our life insurance solutions include term, whole, and universal life policies designed to grow with your family's needs. We offer flexible payment options and policy riders that provide financial security for your loved ones. Our advisors help you select appropriate coverage amounts and types that align with your long-term financial goals.
Workers' Compensation
We provide customized workers' compensation insurance for Massachusetts businesses, covering medical expenses and lost wages for workplace injuries. Our policies include employer liability protection and compliance support to ensure regulatory adherence. We specialize in creating cost-effective solutions that protect both employees and business owners.
Commercial Auto Insurance
Our commercial auto policies protect company vehicles, drivers, and business operations. Coverage includes liability protection, collision/comprehensive coverage, and hired/non-owned vehicle insurance. We tailor policies to specific business needs, ensuring protection for fleets of all sizes while maintaining compliance with state regulations.
People
Jay Dooley
President
Jay Dooley leads our agency with over 30 years of insurance experience, focusing on personalized client relationships and community engagement. He specializes in commercial insurance solutions and has built lasting partnerships with local businesses.
Sean Dooley
Commercial Lines Manager
Sean Dooley manages our commercial insurance offerings with expertise in business risk management. He develops customized protection strategies for contractors, professionals, and growing enterprises across the North Shore region.
Shea Dooley
Customer Service Representative
Shea Dooley provides exceptional client support, assisting with policy management and claims resolution. Her focus on clear communication ensures clients receive timely, personalized service throughout their insurance journey.
Lauren Wilburn
Personal Lines CSR
Lauren Wilburn specializes in personal insurance solutions, helping clients protect their homes, vehicles, and families. She provides expert guidance on policy selection and coverage optimization for individual clients.
Nikki Bernardi
Personal Lines Manager
Nikki Bernardi leads our personal insurance team with expertise in homeowners and auto insurance. She develops comprehensive protection plans while maintaining a strong focus on client education and satisfaction.
Questions
What types of insurance does Dooley Insurance offer?
We provide homeowners, auto, life, commercial, workers' compensation, and professional liability insurance tailored to individual and business needs.
Do you serve areas outside Ipswich?
While based in Ipswich, we serve clients throughout the North Shore region and beyond with customized insurance solutions.
How quickly can I get a quote?
Request instant flood insurance quotes online or contact us directly for personalized quotes within one business day.
What makes Dooley Insurance different from other agencies?
Our combination of local expertise, personalized service, and comprehensive coverage options creates unique value for our clients.
Can I get help with insurance claims?
Our team provides dedicated support throughout the claims process, ensuring timely resolution and clear communication.
Reviews (5)
Cd Rasmussen
Apr 06, 2021
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I've dealt with the Dooley family for decades. Their service is immediate and thorough. I enjoy dealing with them.
Lee L.
Jul 31, 2018
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There is not a more inept company you could possibly choose. Worst year of customer service of my life through car and also home insurance. I can't even imagine how difficult it would've been if i had to actually file a claim. No call backs, plenty of excuses, incorrect paperwork, lies!- had to have a check returned from my bank, with a fee, because Sean couldn't take one minute to look something up.
Their lack of attention is on another level of horrendous. Even trying to end it with them, i'm still here a month later having to deal with them because now i need a reimbursement check because my mortgage company says i have TWO insurance policies! I LEFT THEM! Customer service is non existent with these people.
Their lack of attention is on another level of horrendous. Even trying to end it with them, i'm still here a month later having to deal with them because now i need a reimbursement check because my mortgage company says i have TWO insurance policies! I LEFT THEM! Customer service is non existent with these people.
Mike Arsenault
Dec 21, 2017
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I am a trustee in a condo association and when the master policy came up for renewal the premium seemed quite high. I called Dooley insurance and they were able to offer better coverage with a more reputable carrier for considerably less money. I then had them look at the policy for my home and again was able to get better coverage with a better insurer and saved over $1500 a year. Needless to say I switched to working with Dooley Insurance and they made the switch over simple and painless. I'd highly recommend them.
Randy M.
Feb 17, 2015
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Having businesses and residences in MA, my family has used Dooley insurance for nearly ten years now and we continue to renew annually. I feel I get the comfort of a large well established agency yet the one on one customer care of a family owned business. As my own business needs for insurance become more complicated I continue to move more and more of my insurance requirements over to Dooley because of the consistent service and their ability to give me the best advice for coverage options which clearly explain the 'what if ' scenario.
I feel like they are always on my side whenever a claim arises. They must have hundreds if not thousands of clients to deal with yet I always feel like I'm put to the top of the list. Thanks Sean, Jay, and the Dooley insurance team for the great service. Sign me us up again for our renewal!
I feel like they are always on my side whenever a claim arises. They must have hundreds if not thousands of clients to deal with yet I always feel like I'm put to the top of the list. Thanks Sean, Jay, and the Dooley insurance team for the great service. Sign me us up again for our renewal!
Doug J.
Mar 05, 2013
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(score 1-100) - 85. I have many cars insured through Dooley Insurance. I've known them since I was a kid and have great trust in the value and product. I insure my house and many cars over the years. They are locally owned and offer a personal touch and always available. I've used them as a bonding agent for my business and have always been professional and diligent in getting my needs done. I highly recommend them to anyone who is looking to insure their house or car. They are located up on the second floor of 2 Central St and are in the downtown area of Ipswich.
