Business Details
27 Years
experience
Your Trusted Insurance Partner in New England
Platinum Insurance Agency was founded in 1999 by Niru Bhatia in Brighton, MA, and has grown to become one of the largest independent insurance agencies in Massachusetts. Our team of skilled experts specializes in navigating the complexities of personal and business insurance, serving residents across all New England states. With partnerships established with top-rated carriers, we provide fully customized insurance solutions tailored to individual needs.Our commitment to exceptional service is reflected in our 25+ years of experience, 100+ carrier partnerships, and a client-centric approach that prioritizes transparency and personalized support. We maintain an active presence in Massachusetts, New Hampshire, Maine, Rhode Island, and Connecticut, offering comprehensive coverage options for both commercial and residential clients.
Services
Commercial Auto Insurance
Workers Compensation Insurance
General Liability Insurance
Business Owners Policy
Commercial Property Insurance
Cyber Insurance
Professional Liability Insurance
Commercial Truck Insurance
Landlord Insurance
Restaurant Insurance
Details
- Year established: 1999
Highlights and features
- We have 25+ years of experience in independent insurance brokerage services
- We partner with 100+ top-rated insurance carriers for comprehensive coverage options
- Our team provides customized insurance solutions tailored to individual business needs
- We maintain active licensing in all six New England states
- Our client-centric approach prioritizes personalized service and transparency
What people say
Knowledgeable, responsive team
Competitive coverage options
Excellent service
Professional people
Affordable policy
Services
Commercial Auto Insurance
Our Commercial Auto Insurance protects business vehicles against accidents, liability claims, and property damage. This coverage applies to company-owned vehicles used for business purposes across New England. We offer customized policies that address specific industry risks while ensuring compliance with state and federal regulations.
Workers Compensation Insurance
Workers Compensation Insurance covers medical expenses and lost wages for employees injured on the job. Required by law in most states, our policies provide comprehensive protection while helping businesses maintain regulatory compliance. We tailor coverage to specific industry classifications and risk profiles.
General Liability Insurance
General Liability Insurance protects against third-party claims for bodily injury, property damage, and advertising injuries. Essential for businesses of all sizes, our policies include premises liability and operations coverage. We help clients understand their specific exposure points and implement appropriate risk management strategies.
Business Owners Policy
Our Business Owners Policy combines multiple essential coverages into one comprehensive package. This customizable solution typically includes property, liability, and business interruption insurance. Designed for small to mid-sized businesses, BOPs offer cost-effective protection while simplifying policy management through consolidated coverage.
Cyber Insurance
Cyber Insurance safeguards businesses against losses from data breaches and cyber attacks. Coverage includes response costs, legal fees, and business interruption. As digital threats evolve, our policies adapt to protect sensitive customer information and maintain business continuity during cyber incidents.
People
Niru Bhatia
Founder
Niru Bhatia founded Platinum Insurance Agency in 1999 in Brighton, MA. With over 25 years in the insurance industry, she leads a team of experts dedicated to providing customized insurance solutions across New England.
Manisha
Insurance Specialist
Manisha provides expert insurance guidance to clients, leveraging her extensive knowledge of personal and business insurance products. She works closely with customers to develop tailored coverage solutions that meet their specific needs.
Dairleen
Client Services
Dairleen has been serving clients at Platinum Insurance Agency for several years, specializing in policy comparisons and affordable coverage solutions. She maintains strong client relationships while ensuring prompt resolution of insurance-related issues.
Questions
What areas do you serve?
We provide insurance services throughout all six New England states: Massachusetts, Maine, New Hampshire, Rhode Island, Connecticut, and Vermont.
What types of business insurance do you offer?
We offer comprehensive business insurance solutions including commercial auto, workers compensation, general liability, cyber insurance, and business owners policies.
How can I get an insurance quote?
You can request a personalized insurance quote through our online portal or by contacting our Burlington, MA office directly during business hours.
Do you handle insurance claims?
Yes, we assist with claim submissions and coordinate between clients and our partner carriers to ensure timely resolution of insurance claims.
Can you help with policy changes?
Our client services team handles policy modifications, endorsements, and coverage adjustments. We provide online tools and direct support for policy management.
Reviews (4)
Arun Budhathoki
Jul 21, 2021
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Very professional people. Manisha is very helpful and Dairleen is working there for a while and knows the clients and very easy to work with. Phone answer are always with person, resolves issues quick. Dairleen always shop around and provide the best and affordable policy. Good place for the insurance need.
Jacob Sinclair
Mar 26, 2019
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Niru lies and avoided your call. She is rude and abrupt and knows nothing about insurance. My commercial insurance was with volunteer. Niru bought the agency and never told the clients them over night they move! Again no notice to clients. Worst customer service! Would not recommend
Jim Easton
Feb 28, 2019
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Just renewed for 8th year with car and home insurance. Very happy with personal service and support given when we needed advice. Helped us work out best approach for insuring car abroad and in addressing liability issue with neighbors tree which was in danger of causing damage to our property.
Gio R.
Jan 06, 2019
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Worst insurance agent ever. just a warning, if you ever get into an accident you are the one actually doing the legwork. When it comes to following up they are NEVER around. God forbid you change insurance companies.the transition was a nightmare.
