Business Details
50+ Years
experience
Your Trusted Insurance Partner in Delavan, WI
Since 1931, Johannesen-Farrar has been dedicated to providing innovative insurance solutions that protect clients' assets and support their long-term goals. Our approach prioritizes relationships over transactions, guided by the Golden Rule to serve policyholders, claimants, and partners with integrity. We invest in continuous learning to maintain expertise across personal and business insurance lines, ensuring clients receive tailored coverage and exceptional service.Our commitment to local communities and ethical practices has established us as a trusted, independent agency. Through decades of experience, we have refined our ability to manage risk effectively while maintaining financial stability for our clients and stakeholders.
Services
Personal Insurance
Business Insurance
Auto Insurance
Home Insurance
Commercial Lines
Workers' Compensation
Liability Insurance
Health Insurance
Commercial Auto
Property Insurance
Details
- Year established: 1931
Highlights and features
- We offer over 90 years of experience in local insurance markets.
- Our team provides personalized service with first-name recognition.
- We maintain long-term relationships with top-rated insurance carriers.
- Our claims process prioritizes policyholder satisfaction and dignity.
- We specialize in customized coverage for both personal and business needs.
What people say
Very professional
Great rates
Excellent customer service
Prompt responses
Knowledgeable staff
Services
Personal Insurance
We provide comprehensive personal insurance solutions including auto, home, and specialty coverage. Our policies protect against common risks while offering customizable options for unique needs. With dedicated agents available for consultation, clients receive tailored protection that evolves with their life changes.
Business Insurance
Our business insurance portfolio covers property, liability, workers' compensation, and health insurance. We serve small to mid-sized businesses with customized risk management strategies. Experienced agents help clients navigate complex coverage requirements and maintain compliance with industry regulations.
Commercial Lines
Specialized insurance solutions for businesses include commercial auto, property, and liability policies. We work with companies to assess operational risks and implement comprehensive protection plans. Our team assists with policy renewals, claims processing, and risk mitigation strategies.
Home Insurance
We offer homeowners insurance covering structural damage, personal belongings, and liability protection. Policies include options for replacement cost coverage and scheduled items like jewelry or collectibles. Our agents help clients understand policy details and select appropriate deductibles.
Auto Insurance
Comprehensive auto insurance solutions cover personal and commercial vehicles. We provide liability, collision, and comprehensive coverage options with flexible deductible choices. Our team assists with policy adjustments for new vehicles and helps optimize premiums based on driving history.
People
Matthew D. Becker
Executive Vice President Commercial Lines
Matthew D. Becker leads commercial lines with over 25 years of insurance experience. He specializes in business risk management and has developed customized coverage solutions for Wisconsin businesses since 2005.
Joseph P. Mulder
Vice President
Joseph P. Mulder brings extensive insurance expertise to client relationships. He focuses on delivering personalized service while maintaining deep knowledge of evolving insurance products and market trends.
Al Stazio
Claims Specialist
Al Stazio provides exceptional claims service, prioritizing policyholder satisfaction. His thorough approach ensures fair assessments while maintaining compassion during challenging situations.
Janet Lueck
Personal Lines Agent
Janet Lueck manages personal insurance accounts with attention to detail. She helps clients optimize coverage while maintaining competitive pricing through her carrier relationships.
Vicki
Insurance Representative
Vicki provides responsive service for personal and business insurance needs. Her approach combines product knowledge with personalized attention to client requirements.
Questions
How do I file an insurance claim?
Select your insurance provider from our claims portal or contact our office directly during business hours for immediate assistance with claim submission.
What information is needed for a quote?
For personal insurance, provide vehicle details or property information. Business quotes require company details, employee count, and current coverage information.
Do you offer 24/7 customer support?
While our office operates Monday-Friday 8am-5pm, urgent matters can be addressed through scheduled appointments outside regular hours.
What insurance types do you handle?
We provide personal auto/home insurance, commercial property/liability coverage, workers' compensation, health insurance, and specialized business policies.
How are claims processed?
Our claims specialists conduct thorough assessments, review contractor estimates, and ensure fair settlements while maintaining policyholder dignity throughout the process.
Reviews (4)
Heliana Barabas
May 24, 2022
Report
My mother has this compagnie for 2 years. she claimed once. the next thing you know they don't want to cover you anymore! Why do we pay you for? It's specially for moments we need to be reimbursed! They only want your money! Stay away!
Shuilong Wang
May 20, 2022
Report
My mother was accidently got emergency visit and large medical expense last year. Our family was very stressful both mentally and financially. Luckily, we purchased emergency insurance from JF insurance. There was some miscommunication between us and doctor due to language barriers. So initially our claim was declined. Molly Roy at Ontime care suggested me to go for appeal. Then I was able to connect with William Fei at appeal committee.
He was very helpful and was very patient to understand our situation. He guided me how to find more evidence to prove the real situation. Every time I contacted with either Molly or William, they always very patient and reply to my concerns quickly. We are very lucky, and got fully reimbursement for the claim. I would definitely recommend my friends to go with JF insurance in the future. the company is very trustworthy, and the people are very friendly and supportive, and sympathy.
He was very helpful and was very patient to understand our situation. He guided me how to find more evidence to prove the real situation. Every time I contacted with either Molly or William, they always very patient and reply to my concerns quickly. We are very lucky, and got fully reimbursement for the claim. I would definitely recommend my friends to go with JF insurance in the future. the company is very trustworthy, and the people are very friendly and supportive, and sympathy.
Hangping Lin
Mar 11, 2022
Report
Terrible, terrible! don't buy any insurance from this company because you will realize you pay for nothing in return. I wish I could give a zero star to this insurance company. I always purchased visitor insurance for my mother-in-law because I don't want her uncovered when seeing a doctor. But all this insurance company did was just declining my claim and sent us a letter saying non sense. Same symptom, the first time that we noticed a ulcer near the left tonsil fossa, we went to see our family doctor and then she referred us to see a specialist, I guess because of the Covid, it took us longer to finally see the specialist and the insurance company just defined this as an unstable pre-existing condition and declined our claim. It is not our fault to wait that long. FYI, we always renewed our policy on time so we have valid insurance every day. Anyway, very disappointed at this company, not trustworthy at all.
Kathryn Xin
Feb 28, 2022
Report
This 5-star and comment is definitely to Molly who is responsible for my case. She is professional and effective to deal with my claim. And she did the best follow up as well. Thanks so much, Molly.