Business Details
Your Trusted Insurance Partner in Marshfield, WI
Burns Insurance Agency is an independent insurance agency based in Marshfield, Wisconsin, dedicated to providing tailored insurance solutions for individuals, families, and businesses. We represent multiple insurance carriers, allowing us to offer competitive pricing and comprehensive coverage options. Our philosophy centers on delivering sound security and peace of mind through exceptional service and personalized attention. With decades of combined experience, our team prioritizes client needs while maintaining strong relationships with top-tier insurance providers. We actively engage in community service, reflecting our commitment to making Marshfield a better place to live and work. Our agency has earned recognition for excellence, including the Marshfield Area Chamber of Commerce's Entrepreneur of the Year award in 2006.We maintain memberships in professional organizations such as the Wisconsin Independent Insurance Association and Professional Insurance Agents of Wisconsin. Our client testimonials consistently highlight our prompt claims processing, transparent communication, and dedication to finding cost-effective insurance solutions. We offer a wide range of insurance products including auto, home, business, health, life, and specialty coverage options. Our team's expertise extends to niche areas like crop insurance and dairy revenue protection, serving both urban and rural clients across Wisconsin.
Services
Auto Insurance
Home Insurance
Business Insurance
Health Insurance
Life Insurance
Crop Insurance
Farm Insurance
Workers Compensation
Umbrella Insurance
Dairy Revenue Protection
Highlights and features
- We offer personalized insurance solutions from multiple carriers for optimal coverage
- Our team has decades of combined experience in Wisconsin insurance markets
- We provide prompt claims assistance with compassionate, personalized support
- Our agency actively contributes to community development and local initiatives
- We guarantee competitive pricing through our extensive carrier partnerships
What people say
Exceptional service
Prompt claims processing
Competitive rates
Personalized attention
Community involvement
Services
Auto Insurance
We provide comprehensive auto insurance coverage tailored to individual and commercial needs. Our policies protect against liability, collision, and comprehensive risks while offering flexible payment options. Clients benefit from competitive rates through our partnerships with multiple insurance carriers.
Home Insurance
Our home insurance policies protect residential properties against common risks including fire, theft, and natural disasters. We offer customizable coverage options for homeowners, renters, and landlords. Clients receive personalized assistance with policy selection and claims processing.
Business Insurance
We provide tailored business insurance solutions including liability coverage, property protection, and workers' compensation. Our services help Wisconsin businesses mitigate risks and maintain operational continuity. Clients benefit from our expertise in commercial policy customization.
Health Insurance
We offer individual and group health insurance plans with flexible coverage options. Our services include assistance with Medicare supplements and long-term care planning. Clients receive personalized guidance to navigate complex health insurance choices.
Crop Insurance
Our specialized crop insurance protects Wisconsin farmers against yield losses and revenue fluctuations. We offer tailored solutions including revenue protection plans and federal crop insurance programs. Clients benefit from our deep understanding of agricultural risk management.
People
Cindy Burns
Co-Owner
Cindy Burns co-founded Burns Insurance Agency with her husband Dan, bringing decades of insurance expertise to Marshfield. Active in community leadership, she previously served on the Marshfield Area United Way Board and received the 2006 Entrepreneur of the Year award.
Dan Burns
Co-Owner
Dan Burns co-founded the agency with Cindy, combining insurance expertise with community commitment. He has served on multiple local boards and committees, reflecting the agency's dedication to Marshfield's development and community welfare.
Questions
What types of insurance do you offer?
We offer auto, home, business, health, life, crop, farm, and specialty insurance including umbrella policies and workers' compensation.
Do you serve clients outside Marshfield?
Yes, we serve clients across Wisconsin including La Crosse and other rural areas, providing both personal and commercial insurance solutions.
How do I file a claim?
You can report claims through our website, by phone at (715) 387-0002, or by contacting your assigned agent directly for personalized assistance.
Can you help with insurance comparisons?
Yes, as an independent agency we represent multiple carriers and can help you compare policies to find the best coverage and rates.
Do you offer online policy management?
Yes, our website provides online services for policy changes, payments, and document access through our secure client portal.
Reviews (7)
Oi Baba Yaga
Jun 16, 2022
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Super friendly and work with many companies to find you the cheapest rates especially if you have children
Zaria Noth
Mar 18, 2021
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First of all, the Burns, lovely human beings. I've had the pleasure of serving them from time to time when I worked at a restaurant back in Marshfield! They are some of the warmest people I know. And their staff all around is excellent! I have worked with Kyle the most, and he has been nothing but helpful and understanding every time I have any questions or concerns. I would recommend their business one million times over!
Chad Jones
Oct 14, 2020
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I reached out to Burns Insurance for motorcycle insurance. I was put in touch with one of their agents Kyle Weik. This was a pretty time sensitive matter for me to get taken care of. Kyle was extremely prompt on the matter getting me several quotes and going into detail what the coverages had to offer. Needless to say he got me a great price and I highly recommend Kyle for any of your insurance needs.
Michelle Westaby
May 02, 2020
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Very poor experience with them in Last week. First off I was basically called a lier by a Kyle due to Mary being a senior agent there and she wouldn't make a mistake. I cancelled my policy with them due to finding a better rate someplace else after being a loyal on time paying customer for 10 years. Not only was I called a lier he emailed me that my stories are inconsistent. How can you have an inconsistent story to cancelling a policy and why would anyone lie about it?
Well anyway they took the money from my account and it's like pulling teeth to get it back. This place has gone down hill since I first went with them. It's like they don't really care anymore. I tried emailing Dan and Cindy on these issues with Kyle being extremely rude but got returned emails saying that the email is wrong. So the web sight should be updated for customer complaints. Hopefully they will review the emails of their employees and respectfully teach them email educate.
Well anyway they took the money from my account and it's like pulling teeth to get it back. This place has gone down hill since I first went with them. It's like they don't really care anymore. I tried emailing Dan and Cindy on these issues with Kyle being extremely rude but got returned emails saying that the email is wrong. So the web sight should be updated for customer complaints. Hopefully they will review the emails of their employees and respectfully teach them email educate.
Anthony Stolp
Apr 27, 2020
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They try to tell you how to fix your home or they cut you off of their insurance, poor business when we're the ones paying them. Shop around this insurance agency should only be a last resort.
Zac Scherr
Dec 23, 2019
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I've had a fantastic experience with Kyle and Burns Insurance. He's gone above and beyond my expectations. He saved me a ton of money on my old vehicle. He also made it super easy when I got a new one. His service is second to none. I can't thank Kyle enough for all the hard work he put in for me.
Jake Charron
Apr 18, 2019
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Our home just recently backed up with several inches of sewage. Our awesome insurance agent Kyle Weik was right on it. He reassured me that he was going to get everything rolling so we didnt have any delay in getting this cleaned up. He had a cleaning service company over the next morning. I cant thank Kyle and Burns Insurance enough! I can say I would highly recommend them to anybody that likes a hassle free and friendly enviroment!
