Business Details
50+ Years
experience
Your Trusted Insurance Partner in Augusta, GA
Sanford Bruker & Banks was founded in 1915 by Davenport Sanford, whose legacy of community service and client-focused values continues today. Our agency has grown through generations, guided by the principles of integrity, expertise, and personalized service. With over a century of experience, we specialize in delivering tailored insurance solutions for individuals and businesses across Augusta, GA, and beyond. Our team of certified professionals holds designations such as CIC, ACSR, and CLCS, ensuring deep expertise in personal and commercial insurance. We prioritize understanding evolving client needs, offering risk management strategies that protect homes, vehicles, businesses, and families.Rooted in the CSRA community, we combine local knowledge with national resources to provide comprehensive coverage. Our commitment to transparency, education, and responsiveness has earned us long-term trust and client loyalty. By maintaining a focus on innovation and adaptability, we address modern insurance challenges while honoring our heritage. Clients benefit from our partnerships with top carriers, competitive pricing, and a consultative approach that prioritizes their interests. This enduring dedication to excellence positions us as a reliable partner for all insurance needs.
Services
Auto Insurance
Business Insurance
Life Insurance
Home Insurance
Commercial Lines
Details
- Year established: 1915
Highlights and features
- We have over 100 years of experience in the insurance industry.
- Our agents hold professional designations like CIC and ACSR.
- We offer personalized insurance solutions tailored to individual needs.
- We are deeply rooted in the CSRA community.
- We provide coverage for both personal and business insurance needs.
What people say
Quick and responsive
Great policy
Knowledgeable service
Professionalism and expertise
Saved us money
Services
Auto Insurance
Auto Insurance protects vehicle owners from financial loss due to accidents, theft, or damage. Our policies cover repairs, medical expenses, and liability claims while meeting legal requirements. We offer tailored options for cars, motorcycles, and recreational vehicles, ensuring clients receive competitive rates and comprehensive protection through partnerships with top insurers.
Business Insurance
Business Insurance safeguards companies against risks like property damage, liability claims, and operational disruptions. We provide customized policies for diverse industries, covering assets, equipment, and legal liabilities. Our experts help businesses navigate complex insurance needs, offering risk management strategies to protect financial stability and ensure continuity during unforeseen events.
Life Insurance
Life Insurance ensures financial security for loved ones after an untimely death. Our plans cover funeral costs, debts, and ongoing expenses while creating a legacy. We offer term and permanent policies tailored to family needs, with guidance on selecting coverage amounts and beneficiaries to maintain stability during emotional and financial challenges.
Home Insurance
Home Insurance protects homeowners from losses due to disasters, theft, or accidents. Policies cover repair or replacement of property, personal belongings, and liability for injuries on premises. We provide customized plans with options for additional protections like flood or earthquake coverage, ensuring peace of mind for one of life's largest investments.
Commercial Lines
Commercial Lines insurance addresses specialized risks for enterprises, including liability, property damage, and industry-specific exposures. We offer tailored solutions for businesses of all sizes, combining expertise with carrier partnerships to deliver competitive pricing and comprehensive coverage that aligns with operational goals and regulatory requirements.
People
Jeff Banks
Principal
Jeff Banks leads Sanford Bruker & Banks with a commitment to client service and community values. With decades of industry experience, he ensures the agency maintains its legacy of integrity while adapting to modern insurance challenges through strategic leadership and innovation.
Michelle P. Childers
Agent / Marketing Director
Michelle P. Childers combines insurance expertise with marketing innovation to enhance client engagement. Certified in multiple insurance specialties, she delivers personalized solutions while promoting the agency's community-focused mission through strategic outreach and digital initiatives.
Gould B. Hagler II
Agent
Gould B. Hagler II specializes in commercial insurance, leveraging deep market knowledge to protect businesses. With a focus on multifamily properties, he builds long-term client relationships through responsive service and cost-saving strategies that address evolving risk landscapes.
Jennifer Browning
Personal Lines Manager
Jennifer Browning manages personal insurance policies with attention to detail and client education. Her expertise in auto and home coverage ensures individuals receive tailored protection plans that balance affordability with comprehensive risk management.
Amanda Douglas
Commercial Lines Agent
Amanda Douglas provides expert commercial insurance advice, helping businesses navigate complex coverage options. Her client-centric approach focuses on understanding unique operational risks to deliver solutions that safeguard assets and promote long-term stability.
Questions
What types of insurance does Sanford, Bruker & Banks offer?
We provide auto, home, life, business, and commercial insurance solutions tailored to individual and enterprise needs.
How do you tailor insurance policies to client needs?
Our agents assess personal circumstances and business operations to recommend customized coverage options with competitive pricing.
Do you serve clients outside Augusta, GA?
Yes, we work with clients across Georgia and other states via phone, email, and virtual consultations.
What certifications do your agents hold?
Our team includes agents with designations like CIC, ACSR, CLCS, and QCLS for specialized expertise.
What sets your agency apart from competitors?
We combine 100+ years of local experience with personalized service and partnerships with top-tier insurers for optimal client value.
Reviews (2)
Jonathan Aceves
Feb 16, 2020
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Gould has handled the insurance for our multifamily properties for years now. I've appreciated his responsiveness, and he has gone out of his way to save us money. Would definitely recommend.
Jenny H.
Nov 02, 2017
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I used Sanford, Bruker & Banks for many years & they were always great. I started having problems in Sept. 2017 when I needed to add my 16 year old to our policy. I called and spoke to my agent & the rate I was going to get with Travelers was outrageous so she was going to shop around for me. Well this went on for WEEKS no calls back, voicemail everytime I called her - it was impossible to get any kind of answers.
When I spoke to the receptionist & asked if there was anyone else that could help me, the agent that I talked to only said your agent is working on it! At this time I'm extremely frustrated because I can't even get my agent to call me back. It was then that I had enough & called State Farm & their customer service was wonderful & the rates were great! I was also told at Sanford, Bruker & Banks that I could not insure a vehicle that was not in my name which was obviously not true because I had no problems at State Farm. I am very disappointed that after being with Sanford, Bruker & Banks for so many years that this was the type of service I received!
When I spoke to the receptionist & asked if there was anyone else that could help me, the agent that I talked to only said your agent is working on it! At this time I'm extremely frustrated because I can't even get my agent to call me back. It was then that I had enough & called State Farm & their customer service was wonderful & the rates were great! I was also told at Sanford, Bruker & Banks that I could not insure a vehicle that was not in my name which was obviously not true because I had no problems at State Farm. I am very disappointed that after being with Sanford, Bruker & Banks for so many years that this was the type of service I received!
