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Your Trusted Insurance Partner in Palmdale, CA
Shaffer Insurance Services is a locally owned and operated insurance agency in Palmdale, California, dedicated to providing quality insurance products for individuals and businesses. With strong industry relationships and a focus on personalized service, we offer tailored policies that meet diverse client needs. Our team of experienced professionals specializes in creating comprehensive coverage solutions, combining financial protection with exceptional customer support. We prioritize honesty, integrity, and transparency in all our operations, ensuring clients receive reliable guidance for managing risk.As an independent agency, we work with top-rated insurers to deliver competitive pricing and innovative coverage options. Our commitment extends beyond policy saleswe aim to build lasting relationships through proactive risk management and dedicated client advocacy. With decades of combined experience, we serve as trusted advisors for personal and commercial insurance needs in the Antelope Valley region.
Services
Auto Insurance
Home Insurance
Life Insurance
Health Insurance
Commercial Insurance
Highlights and features
- We offer 24-hour customer service for urgent insurance needs
- Our team provides personalized policy recommendations based on individual risk profiles
- We partner with top-rated insurers to ensure reliable coverage options
- We specialize in both personal and commercial insurance solutions
- Our agency maintains a strong local presence with deep community knowledge
What people say
Most honest insurance organization
Personalized service
Knowledgeable staff
Trustworthy advisors
Reliable coverage
Services
Auto Insurance
We provide comprehensive auto insurance coverage including liability protection, collision coverage, and comprehensive plans tailored to individual driving needs. Our policies offer additional benefits like roadside assistance, rental reimbursement, and accident forgiveness programs. With partnerships across top-rated insurers, we help clients find cost-effective solutions that protect against financial risks from accidents, theft, or property damage.
Home Insurance
Our home insurance policies protect against property damage from fire, theft, and natural disasters while providing liability coverage for accidents on your property. We offer customizable plans including specialized coverage for mobile homes, condos, and rental properties. Our team ensures clients understand policy details like replacement cost vs. actual cash value to make informed decisions about their most valuable asset.
Life Insurance
We offer individual and group life insurance solutions including term, whole life, and long-term care policies to protect families financially. Our specialists help clients determine appropriate coverage amounts based on income replacement needs and future obligations. We work with multiple carriers to provide competitive rates and flexible policy options that adapt to changing life circumstances.
Health Insurance
Our health insurance division provides individual and group plans with options for dental, vision, and supplemental coverage. We assist clients in navigating ACA-compliant plans, HSAs, and short-term medical policies to find affordable solutions. Our team stays current with regulatory changes to ensure compliance while helping clients maximize benefits through network providers and preventive care options.
Commercial Insurance
We offer comprehensive commercial insurance packages including BOP policies, liability protection, and workers' compensation for businesses of all sizes. Our specialists understand industry-specific risks and provide tailored solutions for non-profits, contractors, and professional service providers. We help clients manage risk through loss control programs and ensure proper coverage for property, equipment, and business interruption scenarios.
People
Dennis Shaffer
Owner
Dennis Shaffer leads our agency with decades of insurance experience, prioritizing client trust through transparent advice and personalized service. He specializes in commercial risk management and maintains strong relationships with top insurers to deliver quality coverage solutions.
Questions
What types of insurance do you offer?
We provide auto, home, life, health, commercial insurance, and specialized coverage options for unique needs.
Do you offer discounts for combining policies?
Yes, bundling home and auto insurance qualifies for multi-policy discounts and additional benefits.
How can I file a claim?
Contact our office directly at 661-274-4252 or use our online portal for 24/7 claim reporting assistance.
Are you licensed to operate in California?
Yes, we're licensed in California with license #0543235 and serve the Antelope Valley region.
What sets you apart from other agencies?
Our local expertise, personalized approach, and commitment to long-term client relationships make us unique.
Do you offer 24-hour customer service?
Yes, our 24/7 customer service team handles claims, policy questions, and emergency assistance.
Reviews (2)
Richard M.
May 14, 2019
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I've had a Homeowner's Policy with Shaffer Insurance Services in Palmdale Ca. for multiple years. I just received a notice of from the Shaffer office telling me that the provider (American Reliable) is cancelling subject policy due to fire hazard conditions in our area. I immediately attempted to contact Shaffer Insurance (twice) for assistance in finding another provider as time was of the essence. Now, based on our history of only one claim and NEVER missing a premium payment in all related years, I would expect, at the very least, acknowledgement of my request for assistance re: this very important requirement for my home.
No response equates to a non-caring and unprofessional method to conduct business. In the interim, we have been fortunate to find another agency who immediately resolved our concerns by finding another provider within hours. Therefore, it is with reluctance that I would not recommend Shaffer Insurance.
No response equates to a non-caring and unprofessional method to conduct business. In the interim, we have been fortunate to find another agency who immediately resolved our concerns by finding another provider within hours. Therefore, it is with reluctance that I would not recommend Shaffer Insurance.
Michael D.
Jun 06, 2011
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Outstanding service from Shaffer Insurance! We pulled our policy from another company and put it with them because we weren't getting the service we desired. Sometimes you can find the professionalism AND get treated like family. We will definitely be sending them more business.
