Business Details
50+ Years
experience
Your Trusted Insurance Partner in Southborough, MA
Since 1932, Fitts Insurance has provided award-winning service and tailored coverage to families and businesses in Eastern and Central Massachusetts. As a family-owned and operated independent agency, we prioritize client relationships over shareholder interests, offering personalized insurance solutions through a carefully selected network of over 15 financially sound carriers. Our team of experienced professionals combines extensive industry knowledge with proactive service, ensuring clients receive optimal coverage and fair claim resolutions.With a legacy spanning nearly a century, we remain committed to protecting client assets while actively supporting local communities. Our state-of-the-art agency delivers prompt, courteous service, leveraging established carrier relationships to address complex risks. We differentiate ourselves through attentive listening, responsive problem-solving, and customized insurance strategies designed for both individual and business needs.
Services
Auto Insurance
Homeowners Insurance
Commercial Property Insurance
Workers Compensation Insurance
Cyber Insurance
Flood Insurance
Business Umbrella Insurance
Valuable Items Insurance
Landlord Insurance
Professional Liability Insurance
Details
- Year established: 1932
Highlights and features
- We offer nearly a century of continuous family-owned service since 1932
- Our team provides personalized insurance strategies tailored to specific needs
- We maintain 15+ carrier relationships for comprehensive coverage options
- We guarantee annual policy reviews for optimal coverage and pricing
- Our responsive team delivers timely solutions with direct agent access
What people say
Always available to answer questions
Direct agent communication
Timely responses
Annual policy reviews
Professional and friendly
Services
Commercial Property Insurance
Commercial Property Insurance protects Massachusetts businesses against financial losses from property damage caused by fire, theft, or natural disasters. This coverage safeguards buildings, equipment, and inventory, ensuring business continuity after unexpected events. Policies provide broader protection than residential insurance, addressing unique commercial risks while helping maintain operational stability during recovery periods.
Cyber Insurance
Cyber Insurance protects businesses from financial impacts of data breaches and cyberattacks. Coverage includes legal fees, notification costs, and business interruption losses. This policy addresses growing digital risks through financial support for incident response, regulatory compliance, and reputation management. Essential for modern businesses handling sensitive customer information or relying on digital operations.
Workers Compensation Insurance
Workers Compensation Insurance provides benefits for employees with work-related injuries or illnesses. Coverage includes medical expenses, rehabilitation costs, and partial wage replacement. Required for most Massachusetts employers, this insurance protects businesses from lawsuits while ensuring employee care. Policies help maintain workplace safety standards and regulatory compliance.
Professional Liability Insurance
Professional Liability Insurance protects service providers against claims of negligence or inadequate work. Coverage addresses legal defense costs and settlements for alleged professional mistakes. Essential for consultants, real estate agents, and financial professionals, this policy provides immediate financial protection against service-related claims. Helps maintain professional reputation and client trust.
Homeowners Insurance
Homeowners Insurance protects Massachusetts residents against property damage and liability claims. Coverage includes structural repairs, personal property replacement, and legal protection for accidents on premises. Required by mortgage lenders, this policy safeguards investments from common risks like fire, storms, and vandalism. Provides financial security for one of life's largest investments.
People
Christopher Fitts
President
Christopher Fitts leads Fitts Insurance as President, continuing the family legacy established in 1932. With extensive industry experience, he oversees strategic direction while maintaining client relationships. His leadership emphasizes personalized service and community involvement.
Bruce Hulme
Vice President
Bruce Hulme serves as Vice President, bringing decades of insurance expertise to Fitts Insurance. He specializes in commercial risk management and works closely with business clients to develop comprehensive protection strategies tailored to their specific needs.
Jodi Colena
Director of Commercial Lines
Jodi Colena directs Commercial Lines operations, focusing on business insurance solutions. With deep knowledge of commercial risks, she helps Massachusetts businesses protect their assets through customized coverage strategies and expert guidance.
Karen Magri
Director of Personal Lines
Karen Magri leads Personal Lines services, specializing in individual insurance needs. She ensures clients receive optimal personal coverage through attentive consultation and thorough understanding of residential and automotive risk management.
Questions
What types of personal insurance do you offer?
We provide auto, home, flood, renters, condo, life, and valuable items insurance for Massachusetts residents.
Do you offer business insurance solutions?
Yes, we offer commercial property, liability, cyber, workers compensation, and specialized coverage for Massachusetts businesses.
How can I get a personalized insurance quote?
Contact us directly at 888-697-6542 or request a quote online for tailored insurance solutions.
Are you available for after-hours emergencies?
We operate Monday-Friday 8:30 AM-4:30 PM with appointments available outside regular hours.
What areas do you serve?
We serve Eastern and Central Massachusetts from our Southborough office.
How long has Fitts Insurance been in business?
Since 1932, providing continuous insurance services to Massachusetts families and businesses.
Reviews (5)
Cp McCarthy
May 22, 2022
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My 12 years insured with Fitts has been ideal! From home insurance to business insurance needs, the crew can handle anything I throw their way! Thanks Anna D and the crew at Fitts! as Tina says, "SIMPLY THE BEST"
Richard Magri
May 14, 2022
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I have been a client of Fitts agency for over 30 years. They have placed and serviced my homeowners, renters and automobile policies during that time. Customer service is excellent and tans they actually return calls!
Paul Harding
Apr 21, 2022
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Fitts Insurance has a long history of being the most trusted company in the area. Their business practices are great, and the staff are good people. Thank you all.
Bill Crossen
Apr 17, 2022
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Fitts Insurance is our "go to" for all our insurance needs. Our agent is Toni DiPina and she is the best to make sure you get the coverage you need at best pricing. Toni and Fitts are super easy to deal with - we highly recommend them to you, our extended family members and friends.
Tara F.
Mar 20, 2022
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I have been with FITTS Ins for over a decade and plan on continuing our relationship for many more yrs. They've always gone over & above to help me navigate my insurance needs in the most cost effective ways. They always take the time to answer any questions or concerns I may have. I've used them for all 3 of my children when they were new drivers. Their knowledge is so comforting. Thank you for always helping me and my family!
