Business Details
21 Years
experience
Personalized Insurance Services in Portage, MI
Miller-Schuring Agency has been delivering personalized professional insurance services for over two decades, serving individuals and businesses across the Midwest and nationally. As an independent full-service agency rooted in Southwest Michigan, we combine decades of collective experience with strategic partnerships to address diverse insurance and risk management needs. Our expertise spans personal insurance, commercial programs, employee benefits, and retirement planning, supported by ongoing education and industry-recognized certifications like Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Counselors (CIC).We prioritize long-term client relationships, offering tailored solutions that align with evolving personal and business goals. Our commitment to 24/7 customer service ensures immediate access to critical documents and live support, while our certified agents emphasize transparency, ethical practices, and continuous professional development. This foundation of experience, adaptability, and client-centric values solidifies our position as a trusted advisor in the insurance industry.
Services
Auto Insurance
Home Insurance
Commercial Insurance
Employee Benefits
Retirement Planning
24/7 Customer Service
Risk Management
Life Insurance
Health Insurance
Surety Bonds
Details
- Year established: 2005
Highlights and features
- 40+ combined years of commercial insurance experience
- 24/7 access to certificates of insurance and live support
- Personalized risk management strategies from certified experts
- Partnerships with regional/national carriers for competitive options
- Specialized employee benefits consulting with 50+ years of experience
Associations and certifications
- Chartered Property Casualty Underwriter (CPCU)
- Certified Insurance Counselors (CIC)
- Certified Risk Management (CRM)
- Certified Insurance Service Representatives (CISR)
What people say
Trusted service
Excellent support
Prompt claims help
Knowledgeable team
Reliable coverage
Services
Commercial Insurance
We provide comprehensive commercial insurance programs tailored to business owners' specific needs. Our specialists with over 75 combined years of experience partner with regional and national carriers to create customized risk management solutions. From contractors insurance to trucking policies, we address operational risks through property, liability, and specialized coverage options.
Employee Benefits
Our employee benefits department designs comprehensive HR packages for businesses of all sizes. With over 50 years of combined experience, we offer ACA-compliant health plans, retirement solutions, and innovative concepts like HRSAs and defined contribution plans. Our enrollment portal streamlines administration while reducing employer costs through strategic plan design.
Retirement Planning
Our retirement planning services help individuals and business owners prepare for financial security. Advisors specialize in tax-advantaged strategies across all life stages, from early career planning to income distribution in retirement. We address Social Security optimization, Medicare transitions, and business continuation strategies with personalized, tax-efficient solutions.
Personal Insurance
We offer comprehensive personal insurance protecting families' most valuable assets. Our products include home, auto, life, disability, and specialty coverage for boats, RVs, and classic cars. Certified agents focus on risk mitigation through umbrella policies and tailored liability protection, ensuring coverage evolves with clients' changing life circumstances.
24/7 Customer Service
Our around-the-clock service ensures immediate access to critical insurance documents and live assistance. Clients can print certificates of insurance instantly through our web portal while accessing live operators for urgent claims or policy needs. This commitment to availability supports businesses requiring time-sensitive coverage verification after standard business hours.
Questions
How long has Miller-Schuring Agency been in business?
We've provided insurance services since 2005, with team members collectively holding over 75 years of experience in the industry.
What areas do you serve?
We primarily serve Southwest Michigan including Kalamazoo, Portage, and Marshall, while offering nationwide coverage through our carrier partnerships.
Can I access my insurance documents after hours?
Yes, our 24/7 customer portal lets you view and print certificates of insurance and auto IDs anytime through our secure web login.
What types of insurance do you offer?
We provide personal insurance (auto/home/life), commercial programs, employee benefits solutions, and retirement planning services for individuals and businesses.
How quickly can you help with insurance claims?
Our team provides immediate support during emergencies, with agents frequently responding the same day of incidents like home fires or major losses.
Do you offer specialized insurance for specific industries?
Yes, we specialize in coverage for construction, transportation, agriculture, and agri-business with tailored risk management solutions developed through industry-specific expertise.
Reviews (2)
Rose Mella
Nov 21, 2020
Report
We've been with MSA for several years and they are always so helpful and just amazing to work with! The patiently answer ALL my questions and are so quick to respond to my calls/emails! HIGHLY recommend!
Chris Hanson
Dec 04, 2018
Report
I have been working with Charles May from the Miller-Schuring Agency over the course of the last year securing healthcare for my wife and myself. He has been a pleasure to work with and very proactive. He provide peace of mind during what can be a difficult process and is not afraid of putting in extra effort to get answers. Chris Hanson
