Business Details
50+ Years
experience
Your Trusted Insurance Partner in Westerville, OH
Established in 1975, Kalmbaugh Insurance has dedicated 50 years to providing award-winning insurance solutions in Westerville, Ohio. Our team holds the prestigious Certified Insurance Counselor (C.I.C.) designation, reflecting extensive training and annual education commitments in all key insurance areas. With over 150 years of combined experience, we specialize in personalized policy development, advocating for clients during claims, and offering coverage options across home, auto, business, life, health, and specialty risks.Affiliated with top-rated carriers like Travelers and Liberty Mutual, we prioritize client relationships over automated processes, ensuring tailored protection that meets individual needs. Recognized for excellence through awards like the Blue Streak Circle of Achievement, our legacy focuses on community trust and adapting to evolving insurance landscapes while maintaining a commitment to client-centric service.
Services
Home Insurance
Auto Insurance
Commercial Insurance
Cyber Liability Coverage
Boat/RV Insurance
Pet Insurance
Surety Bonds
Life Insurance
Health Insurance
Umbrella Protection
Details
- Year established: 1975
Highlights and features
- 50 years of local insurance expertise in Westerville
- Certified Insurance Counselors with national recognition
- Customized policy development with multiple carriers
- Advocacy support during insurance claims processes
- Award-winning service with Blue Streak Circle recognition
Associations and certifications
- Certified Insurance Counselor (C.I.C.)
- Trusted Choice
What people say
Excellent customer service
Personal effort
Would not choose elsewhere
Trusted protection
Quick response
Services
Home & Auto Insurance
Customized property and vehicle protection plans tailored to individual needs. Our policies address unique risks while ensuring cost-effective coverage through multiple carrier options. With certified specialists managing claims advocacy, clients receive personalized support throughout policy life cycles while maintaining protection against common risks like theft, accidents, and natural disasters.
Commercial Insurance
Comprehensive risk management solutions for business owners including liability coverage, property protection, and specialized industry-specific policies. Our team understands commercial operations' unique needs through decades of experience, providing tailored packages that address operational continuity, employee safety, and regulatory compliance requirements for businesses of all sizes.
Pet Insurance
Affordable health protection plans for pets that cover unexpected medical expenses. Our instant quote system allows quick policy customization based on animal type, age, and specific health needs while maintaining transparency about coverage limitations. This service ensures pet owners can provide necessary veterinary care without financial strain.
Surety Bonds
Specialized financial guarantee solutions meeting legal and contractual obligations. Our bond specialists work with individuals and businesses to determine appropriate bond types required for permits, licenses, or project agreements while explaining underwriting requirements. This service provides assurance to third parties about clients' commitment to fulfilling contractual terms.
Cyber Liability Insurance
Modern risk coverage addressing digital threats for businesses and homeowners. Our policies protect against data breaches, cyber attacks, and technology-related losses while including support for legal compliance, customer notification, and system recovery. This service adapts to evolving cyber risks while maintaining client focus on prevention and response strategies.
People
John C. Kalmbaugh
President/Certified Insurance Counselor
With over 50 years in insurance, John graduated Ohio State University and holds the prestigious C.I.C. designation. As agency leader, he combines deep industry knowledge with personal commitment to client satisfaction through Trusted Choice membership and community involvement.
Ian Kalmbaugh
Marketing and Communications
Specializing in insurance content creation from Santa Monica, Ian blends marketing expertise with insurance knowledge. He manages digital communication strategies while maintaining focus on client education through accessible, engaging content formats that simplify complex insurance concepts.
Kerry Kalmbaugh
Senior Associate, Property and Casualty Agent
Licensed agent with extensive insurance education experience, Kerry develops detailed policies ensuring client needs are met. His technical expertise in property and casualty coverage provides clients with well-structured protection plans backed by thorough industry knowledge.
Ludo Kalmbaugh
Customer Fun Officer
As the agency's energetic customer liaison, Ludo provides warm welcomes while supporting client interactions. His approachable nature helps create comfortable environments for discussing insurance needs, balancing professionalism with approachable service delivery.
Lisa Graham
Customer Experience Specialist
With 25+ years industry experience spanning agency and corporate roles, Lisa ensures quality service delivery. Her personal lines expertise helps clients navigate policy options while maintaining focus on clear communication and long-term satisfaction through tailored solutions.
Questions
What types of insurance do you offer?
We provide home, auto, business, life, health, pet, cyber liability, boat/RV, surety bonds, and umbrella insurance through multiple top-rated carriers.
Why choose an independent insurance agent?
Independent agents like us offer personalized service and compare multiple carriers to find coverage matching your exact needs rather than representing a single company.
How do you handle insurance claims?
We actively advocate during claims processes, explaining procedures and ensuring proper documentation while maintaining communication between clients and insurers for smoother resolutions.
What sets Kalmbaugh apart from other agencies?
Our 50 years of local experience, Certified Insurance Counselor designation, Trusted Choice membership, and multi-generational family team provide unique expertise and continuity not found elsewhere.
Can you help with specialty insurance needs?
Yes, we specialize in complex risks including solar energy coverage, recreational vehicle policies, commercial specialty lines, and unique property protection requirements through specialized carriers.
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Reviews (6)
Aa
Jun 19, 2022
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Kalmbaugh Insurance has handled our insurance needs for many years. John always finds the best policy at the best price. They take a considerable amount of pride in helping their clients and I can't imagine trusting anyone else.
Royce Workman
May 26, 2022
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John and his team have been personalizing and customizing insurance needs for me before the terms became buzzwords. It's the only way they know how to operate. They just plain make it easy for all aspects of insuring your assets.
Nilendu Gupta
May 15, 2022
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I have worked with John Kalmbaugh and his team as a customer for over 30 years. Excellent customer service and a very caring group of folks!
Dean Mathewson
May 13, 2022
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Kerry was very clear, patient and helpful, explaining the benefits and answering my questions. She was also able to find me some additional discounts.
Thememethod
May 06, 2022
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The professionalism of this agency is 1000 steps above the rest. I called just because I had a few questions for the young lady before going out of town and ended up saving money on my policy! The best in town.
Shawna Jones
Apr 25, 2022
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Kerry and her father have always been my go to insurance people. You cannot begin to find a more honest and thorough agency in the Columbus area!
