Consolidated Agency

Business Details

38 Years

experience

Your Trusted Rochester Insurance Partner

Established in 1988, Consolidated Agency Inc has grown to become a leading insurance provider in upstate New York. Our team of professionals, each with an average of 15+ years of industry experience, specializes in delivering tailored insurance solutions for individuals, families, and businesses. As an independent agency, we partner with over 20 top-tier carriers to ensure clients receive optimal coverage at competitive rates. Our expertise spans personal insurance, commercial policies, and risk management, providing a seamless experience from consultation to policy implementation. We prioritize client satisfaction through personalized service, in-depth market knowledge, and a commitment to understanding the unique needs of our Rochester community.

With decades of combined experience, our staff maintains a client-centric approach, offering comprehensive protection strategies for homes, vehicles, businesses, and recreational assets. Our reputation for reliability and professionalism has been built through consistent delivery of transparent, ethical service, earning the trust of customers since our founding. We remain dedicated to evolving with industry standards while preserving the personalized touch that distinguishes our agency.

Services

Auto Insurance Homeowner Insurance Business Insurance Workers' Compensation Umbrella Coverage Property Insurance Recreational Vehicle Insurance

Details

Year established: 1988

Highlights and features

We have over 30 years of experience serving Rochester's insurance needs.
Our team members average 15+ years of industry expertise.
We offer access to 20+ insurance carriers for comprehensive options.
We provide personalized service tailored to individual and business requirements.
We maintain deep knowledge of local market conditions and risks.

What people say

Amazing service Very thorough Quick response time Professional and friendly Best insurance guidance

Website

Update Listing

Services

Auto Insurance

Our auto insurance policies protect vehicles and drivers with comprehensive coverage options. We offer liability protection, collision coverage, and uninsured motorist provisions tailored to individual driving habits and asset values. Clients benefit from personalized risk assessments and access to multiple carrier options to find optimal protection at competitive rates.

Homeowner Insurance

Homeowner insurance solutions safeguard residential properties against damage from fire, weather events, and liability claims. We provide customizable policies covering structural repairs, personal belongings, and additional living expenses during displacement. Our agents help clients understand coverage limits and select appropriate deductibles for their specific needs.

Business Insurance

Comprehensive business insurance packages protect companies from operational risks including property damage, liability claims, and business interruption. We offer tailored solutions for diverse industries, combining commercial auto, liability, and property coverage with specialized endorsements to address unique business exposures.

Workers' Compensation

Workers' compensation insurance covers job-related injuries and illnesses with medical expense coverage and wage replacement benefits. We help businesses comply with state requirements while implementing safety programs to reduce workplace incidents and control premium costs through risk management strategies.

Umbrella Coverage

Umbrella insurance provides additional liability coverage beyond standard policy limits. This supplemental protection extends to personal and business assets, covering catastrophic claims that exceed primary policy maximums. We assist clients in determining appropriate coverage levels based on their net worth and risk exposure.

People

Douglas J. Hawryliak

Founder

Established Consolidated Agency Inc in 1988 and continues to guide its strategic direction while maintaining active client relationships through personalized insurance consultations.

Doug

Agency Principal

Manages client relationships with 15+ years of experience, specializing in commercial risk management and personal insurance solutions for high-net-worth individuals.

Amy

Insurance Agent

Assists clients with policy selections and modifications, known for exceptional customer service and expertise in personal lines insurance products.

Charlene

Insurance Specialist

Focuses on finding cost-effective coverage solutions while maintaining strong carrier relationships to secure favorable terms for clients' auto and property policies.

Bonnie

Client Services Manager

Provides long-term client support with over 20 years of experience, specializing in policy maintenance and claims assistance for personal and business insurance clients.

Questions

What types of insurance do you offer?

We provide auto, home, business, workers' compensation, umbrella coverage, and recreational vehicle insurance for clients in Rochester and Western New York.

How do you find the best insurance plans?

As an independent agency with access to 20+ carriers, we compare multiple options to find coverage that matches your specific protection needs and budget.

Do you serve businesses of all sizes?

Yes, we work with small businesses, large corporations, and everything in between, creating customized commercial insurance packages tailored to each client's industry risks.

How long have you been in business?

Consolidated Agency Inc has served Rochester since 1988, providing insurance solutions with the same family-owned commitment to personalized service throughout our 35+ year history.

Reviews (6)

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Laura W.

Jan 08, 2021 Report

Consolidated Agency is always available to take calls and assist in providing information for any insurance needs I've had. They are always professional, friendly, and reliable. I always recommend them to friends and colleagues!

Erik Stoneham

Apr 30, 2020 Report

Great place to have your insurance and financial needs taken care of. The people here are knowledgeable, approachable and always friendly. They give you piece of mind and make insurance a whole lot easier. I have been with Skalny Insurance, now Consolidated Agency since I was 16. Bonnie has been my point of contact from day one till today. I cannot say enough about her and the rest of the staff. They are simply the best and I trust no one else with my insurance needs. Phone calls, emails and face to face time have always been prompt and all of my needs, always met. If you have insurance needs, this is the place to start. They will take amazing care of you!

James Lamb

Nov 08, 2019 Report

Long time business and personal customer- Working principally with Doug, Carla and Charlene. They've always been very responsive, knowledgeable, helpful and honest in their efforts to assist my insurance needs. They have also provided guidance for out of state insurance questions I've had. Highly recommend Consolidated Insurance.

Phil Stoneham

Nov 07, 2019 Report

My insurance needs date back to 1970 when I got my drivers license. My brother suggested I get my auto insurance at Skalny Insurance Agency. Skalny Insurance was brought into Consolidated Agency many years ago. Over the years, many years, Bonnie Giancursio has been taking care of my insurance needs as well as the insurance needs of my now grown children and others that I have encouraged to use Consolidated Agency.

If in the unforeseeable future that Bonnie is allowed to retire I hope that the person that gets her client workload will be just as much a pleasure to work with as she has been with me. This personal connection is why I believe independent insurance agency's are far superior to the large corporate insurance companies.+

Colleen Greer

Nov 23, 2014 Report

I have been a client of Consolidated Agency for a while now and I am very happy with them. I can tell they put in extra effort to make sure their clients are happy. I think the service is excellent. They really watch out for me and I appreciate it.

Brittany Zielenski

Mar 26, 2014 Report

It's been a few years since I first started working with Consolidated Agency and it has been great. My favorite part overall about Consolidated Agency is the coverage I have for the low cost of the premium. I don't think there's anything they can do to improve their services. I'll be renewing for sure!