Business Details
50+ Years
experience
Emergency
services
Trusted Insurance Solutions in Rochester, NY
J D Chapman Agency, founded in 1958, has evolved from a small family-run business to a trusted independent insurance agency serving thousands of clients. With over 65 years of experience, our team of licensed professionals specializes in crafting personalized insurance solutions for individuals and businesses across New York. We represent more than 20 top-rated insurance carriers, ensuring competitive pricing and comprehensive coverage tailored to each client's unique needs.Our commitment to exceptional service extends beyond policy sales, focusing on proactive risk management and rapid claims resolution. As a third-generation family-owned agency, we maintain a dedication to local communities while maintaining the highest standards of professionalism and expertise in the insurance industry. This combination of experience, service-oriented approach, and industry knowledge establishes us as a reliable partner for all insurance requirements.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Owners Policy
General Liability Insurance
Commercial Auto Insurance
Workers Compensation
Flood Insurance
Renters Insurance
Umbrella Insurance
Details
- Year established: 1958
Highlights and features
- We offer personalized insurance solutions tailored to individual needs
- Our team provides dedicated claims service with a team approach
- We have over 65 years of experience serving New York communities
- Our agency represents more than 20 top-rated insurance companies
- We specialize in both personal and business insurance coverages
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driving needs and vehicle types. Our coverage options protect against liability, collision, and various road risks while maintaining competitive pricing. Our experienced agents work closely with clients to ensure appropriate coverage levels that match driving habits, vehicle value, and personal circumstances.
Homeowners Insurance
Our homeowners insurance policies protect your greatest asset with customizable coverage for property damage, personal liability, and additional living expenses. We offer specialized options for unique home features and valuable possessions while working with top-rated carriers to ensure reliable claims processing and competitive rates for properties across New York.
Business Owners Policy
We design comprehensive business owners policies that combine property, liability, and specialty coverages into customized solutions. Our approach addresses specific industry risks, including equipment protection, liability exposure, and operational continuity while ensuring cost-effectiveness for small to mid-sized businesses throughout western New York.
Workers Compensation
Our workers' compensation solutions provide essential protection for businesses and employees while maintaining compliance with New York state regulations. We offer policies that cover medical expenses and lost wages for work-related injuries or illnesses, with access to quality medical providers and experienced claims management professionals.
General Liability Insurance
We provide essential general liability coverage protecting businesses against third-party claims for property damage, bodily injury, and advertising injuries. Our policies include comprehensive protection for common business risks while offering customization options to address specific industry exposures and coverage requirements.
Questions
How can I file an insurance claim after business hours?
For emergency claims involving serious injuries or property damage, call Bruce Chapman at 315-576-0731 or Trevor Chapman at 585-507-9825 after regular business hours.
What areas do you serve?
We serve clients throughout New York State, with primary service areas in Greater Rochester and the Finger Lakes regions from our Macedon and Canandaigua offices.
Can I get insurance coverage for both personal and business needs?
Yes, we offer comprehensive insurance solutions for both personal and commercial needs, including auto, home, life, business owners policies, liability coverage, and specialized insurance products.
Do you offer customizable insurance packages?
Yes, as an independent agency representing over 20 top-rated companies, we create tailored insurance packages that meet your specific personal or business requirements with appropriate coverage levels.
How do I obtain an insurance quote?
Request a quote through our website, contact either office location directly, or visit in person during business hours. Our agents will help you explore options from multiple insurance carriers to find the best coverage at competitive rates.
Reviews (7)
Malcolm Kelsey
Dec 22, 2021
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Have been working with this company for a year and the attention that they have to detail, but also the responsiveness has been outstanding. If you are looking for an agency that follows up with you and that cares. This is the one.
Neil Schmidt
Nov 28, 2021
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I've been with J.D. Chapman since 2001. I have used them for my personal and business insurance needs. They were there for me when my business burned to the ground. They made sure that everything thing was taken care of it all so I could stay focused on reopening. Love that they are local and if I need to see someone face to face I can just drive to there location.
Todd Ferguson
Nov 22, 2021
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Critical: Professionalism They bait and switched my policy. When I hit a deer I thought I was covered because I asked to be. NOT COVERED.Then they tried to cover it up by blaming me.
Frank Barbero
Aug 28, 2021
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The professionals at JD Chapman are very responsive and dedicated to client service. They are knowledgeable and friendly and make the whole experience painless. I absolutely trust that my family is in good hands with them.
Glenn Bray
Jul 20, 2021
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5 stars is not enough for this company, Camy Burnett is the best always has the right answers and very Quick to get me what I need, I would definitely recommend this Agency
Tracy Dennis
Jun 24, 2021
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JD Chapman is always responsive to any questions or needs that we may have. They are professional, efficient and very knowledgeable.
Casey Nicholson
May 28, 2021
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Trevor was incredibly easy to work with. He got back to us quickly, gathered the lowest rates available and took care of everything start to finish. I anticipated our policy being a challenge, but I didn't even leave my desk from start to finish. I'd highly recommend giving them a chance to earn your business!
