Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Lima, Ohio
At Sullivan Insurance, we have built our reputation on trust, relationships, and a commitment to doing what is right for our clients. Since 1947, our family-owned agency has prioritized personalized service, ensuring every client receives tailored insurance solutions that meet their unique needs. Our independence allows us to offer access to multiple insurers, guaranteeing you receive the best coverage at competitive rates. With three generations of experience, we combine deep industry expertise with a local perspective, serving Lima, Ohio, and surrounding areas. Our dedication to transparency, ethical practices, and community well-being sets us apart.We operate with the understanding that insurance is more than a transactionit is a promise to be there when you need us most. Our team is available 24/7 for emergencies, and we pride ourselves on prompt, compassionate claims resolution. From auto and home insurance to business and life coverage, we simplify complex decisions with clear guidance. Our clients long-term loyalty reflects our unwavering focus on their best interests, not corporate mandates. We measure success through the trust of those we serve, striving to make insurance personal, approachable, and dependable for every individual and business we work with.
Services
Auto Insurance
Home Insurance
Business Insurance
Flood Insurance
Life Insurance
Special Programs
Details
- Year established: 1947
Highlights and features
- We offer 75+ years of experience in personalized insurance solutions.
- Our independence ensures unbiased recommendations from multiple insurers.
- Family-owned with a focus on community and ethical practices.
- 24/7 emergency claims service for urgent needs.
- Proven track record of client loyalty and satisfaction.
What people say
BEST customer service
Treated like family
Quick response times
Competitive rates
Honest and reliable
Services
Auto Insurance
Auto Insurance at Sullivan Insurance protects drivers with customizable policies tailored to individual needs. We offer competitive rates, comprehensive coverage options, and expert guidance to ensure you are prepared for accidents, theft, or liability claims. Our agents help clients navigate policy details, discounts, and state requirements for optimal protection.
Home Insurance
Home Insurance from Sullivan Insurance safeguards your property against risks like fire, storms, and theft. Our policies include dwelling coverage, personal property protection, and liability safeguards. We work with clients to customize policies for unique home features, valuables, and regional risks, ensuring peace of mind for homeowners in Lima and beyond.
Business Insurance
Business Insurance at Sullivan Insurance provides tailored risk management solutions for companies of all sizes. Coverage includes liability protection, property insurance, and business interruption safeguards. Our team collaborates with clients to address industry-specific risks, ensuring continuity and compliance while supporting long-term growth and stability.
Flood Insurance
Flood Insurance through Sullivan Insurance covers property damage from flooding, which standard policies exclude. We offer policies via the National Flood Insurance Program (NFIP) and private carriers, helping homeowners and businesses in high-risk areas secure financial protection against water-related disasters and recovery costs.
Life Insurance
Life Insurance policies at Sullivan Insurance provide financial security for loved ones in the event of a policyholders death. Options include term and permanent coverage, with customizable death benefits and riders. Our agents assist clients in selecting policies that align with family needs, estate planning goals, and long-term financial strategies.
Questions
How do I get a free insurance quote?
Request a free quote online or call 419-229-5010. Our agents will review your needs and provide personalized options within one business day.
What types of insurance do you offer?
We provide auto, home, business, flood, life, and specialty insurance programs tailored to individual and commercial needs in Lima and surrounding areas.
How do I file a claim after hours?
Call our office at 419-229-5010 and leave a message. An agent will be paged immediately to assist with emergency claims.
Are your rates competitive?
Yes. Our independent agency compares multiple insurers to ensure you receive fair, competitive pricing without compromising coverage quality.
Do you offer 24/7 customer support?
We provide 24/7 emergency claims service. For non-urgent inquiries, our office is open Monday-Friday, 8:30 AM–5:00 PM.
Why choose a local insurance agency?
Local agencies like Sullivan Insurance offer personalized service, community knowledge, and direct access to agents who prioritize your best interests over corporate mandates.
Reviews (6)
West Central Ohio Podiatry Inc
May 18, 2022
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We have always had immediate response from you at Sullivan Insurance. You are always quick to resolve any claims we have had and you are always just a quick message away. We feel like we are treated like family, therefore we will continue to get all of our insurance policy needs from you. Thanks for the amazing 23 plus years of service!
Julie Lundin
Feb 13, 2022
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I always feel that you take time to answer my questions and research the best rates! The staff is so friendly! I'm glad I have Sullivan Insurance looking out for me!
Eric Shellenbarger
May 29, 2021
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Several months ago we were unhappy with our insurance company and their lack of a local office. We switched to Sullivan insurance. They were very helpful with the change over. It's nice to have a local agent again to take care of our needs.
John Yohe
Mar 27, 2021
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Grant and his very helpful team has provided business and vehicle insurance for over 12 years. They provide the best coverage at a great value and are very responsive to my calls. I would highly recommend them to any person who wants peace of mind protection.
Elizabeth Miron
Mar 24, 2021
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Grant was always there when I needed anything! He always made sure I had the best insurance and got me the best price! Grant and the staff is always friendly and welcoming. They know exactly who I am when I call. I feel like family! Thanks again Sullivan Insurance.
Kala Maehlman
Nov 01, 2020
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The whole reason we switched to Sullivan is because of how kind and helpful they were to my Mom and me when my Dad passed away. Lisa Morgan made sure we were taken care of from the minute we first talked to her until Dad's policy was paid. She even followed up with us after everything was done. We just had to file our own first claim, and we are beyond happy with the service we received from Lisa and everyone at the insurance company. Sullivan is most definitely a company who not only cares about your claims, but you too. We couldn't be more grateful!
