Business Details
50+ Years
experience
Your Trusted Insurance Partner in Suffolk, VA
Founded in 1923, Suffolk Insurance has built a legacy of providing tailored insurance solutions while prioritizing personalized service. Our team combines over 300 years of collective experience to address the unique needs of personal and commercial clients across Virginia. As a proud member of the Keystone Insurers Group, we leverage national resources while maintaining our independent, community-focused approach.We specialize in auto, home, health, life, and commercial insurance, ensuring comprehensive protection for individuals and businesses alike. Our commitment to innovation and client satisfaction has solidified our reputation as one of Virginias leading independent insurance agencies since our inception.
Services
Auto Insurance
Home Insurance
Commercial Insurance
Health Insurance
Life Insurance
Umbrella Insurance
Flood Insurance
Employee Benefits
Details
- Year established: 1923
Highlights and features
- We have provided insurance expertise since 1923 with a focus on personalized service.
- Our team combines over 300 years of combined insurance experience.
- We are part of the 3rd largest privately-owned agency network in the U.S.
- We offer customized coverage for both personal and commercial needs.
- We maintain local independence while accessing national insurance resources.
Services
Auto Insurance
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Home Insurance
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Commercial Insurance
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Life Insurance
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Health Insurance
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People
H. Hunter Odom, Jr.
President
As President, H. Hunter Odom, Jr. leads Suffolk Insurance with a focus on maintaining personalized service while expanding access to national insurance resources through the Keystone Insurers Group partnership.
Robert V. House, Jr.
Executive Vice President
Robert V. House, Jr. oversees strategic growth initiatives and ensures adherence to Suffolk Insurance's founding principles of client-centered service and community-focused operations since joining the firm in 1923.
Melissa Orhelein
Personal Lines Department Manager
Melissa Orhelein directs personal lines operations, leveraging her expertise to streamline insurance processes and enhance client experiences for homeowners, auto, and umbrella policyholders in Virginia.
Theresa Jache
Commercial Lines Account Manager
Theresa Jache specializes in commercial insurance solutions, helping businesses navigate risk management with customized coverage strategies that align with industry-specific regulatory and operational requirements.
Lisa P. Cale
Sales Agent
Lisa P. Cale provides personalized insurance guidance as a licensed agent, focusing on building long-term client relationships through transparent advice and comprehensive coverage evaluations for individuals and businesses.
Questions
What types of insurance does Suffolk Insurance offer?
We provide auto, home, life, health, commercial insurance, and specialized coverage like flood policies and employee benefits programs for Virginia residents and businesses.
How does Suffolk Insurance personalize coverage?
Our agents assess individual and business needs through direct consultations, combining 90+ years of local experience with access to multiple carriers for tailored insurance solutions.
What benefits do Keystone Insurers Group members receive?
As a Keystone member, we offer expanded purchasing power, access to 200+ insurance companies, and enhanced resources while maintaining our independent, client-focused service model.
Does Suffolk Insurance serve areas beyond Suffolk, VA?
We primarily serve Hampton Roads, Virginia, with commercial clients across the state, leveraging our Keystone network to support select regional business requirements.
How can I file a claim?
Contact our Suffolk office directly at 757-539-9988 or visit our website for claim submission guidance and dedicated support from our experienced claims team.
Reviews (4)
Robert Sexton
Dec 22, 2021
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Excellent place to get home and car insurance. They will find the most inexpensive insurance available.
William Stoop
Feb 09, 2020
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99% of the time all my insurance needs are taken care of with one phone call. And you actually talk with insurance agents who speak English rather than a computer or a non-English speaking third party. Bottom line they care about your needs.
Thor Young
May 19, 2019
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The front desk lady and phone answer lady is just mean with no emotion bordering on rude, BUT the agent was wonderful and really helped us find a premium that was hard to find, thank you again.
Cindi Yopp
Dec 04, 2017
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Have been several times and have always had superior service. Barbara and Amanda have both been very helpful in getting me the best insurance coverage for what I need. Will be seeing them again in a few weeks.
