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Business Details
50+ Years
experience
Your Trusted Commercial Insurance Partner in Grapevine, TX
Founded in 1920, Box Insurance has evolved from a local Texas bank-affiliated agency into a multifaceted commercial insurance leader. Our four distinct divisionsCommercial Insurance, Construction Surety, Financial Planning, and Insurance Softwarereflect decades of expertise in protecting businesses and fostering client relationships. We prioritize personalized service through our Discovery Meeting process, combining tailored insurance products with proactive risk management solutions. Our commitment to client protection extends beyond policies, including on-site risk assessments and loss control recommendations. As a values-driven organization, we integrate faith-based principles into our operations, maintaining a prayer room for clients and donating at least 10% of annual profits to charitable causes.

With leadership continuity spanning generations, including 29 years under Clydene Parker Johnson and current stewardship by Dustin Parker, we combine deep industry knowledge with innovative approaches like our proprietary SALT digital insurance platform. Recognized as a Top Insurance Workplace and recipient of Best of Insurance Client Satisfaction awards, we maintain partnerships with elite carriers while advocating for women in business leadership roles.
Services
Commercial Insurance Construction Surety Financial Planning Insurance Software Risk Management
Details
  • Year established: 1920
Highlights and features
  • We offer personalized insurance solutions through our Discovery Meeting process
  • Our team includes certified risk assessment advisors with construction expertise
  • We maintain elite designations from top carriers like Liberty Mutual and Bitco
  • Our proprietary SALT platform streamlines digital insurance applications
  • We've received consecutive Top Insurance Workplace awards since 2018
What people say
Award-winning service Personalized approach Construction expertise Elite carrier partnerships Community-focused
Services
Commercial Insurance
Our commercial insurance solutions protect businesses through customized policies developed during personalized discovery meetings. We combine traditional insurance products with proactive risk management strategies, including on-site assessments by certified advisors. With access to top-tier carriers and proprietary technology platforms, we deliver comprehensive protection tailored to each client's unique risk profile.
Construction Surety
Specialized construction surety services address the unique needs of contractors through performance and payment bonds. Our team understands complex project requirements, providing tailored bonding solutions and risk mitigation strategies. We serve contractors nationwide with expertise in navigating insurance requirements for construction projects of all sizes.
Risk Management
Our risk management approach includes comprehensive site assessments by certified advisors who identify potential exposures and recommend mitigation strategies. Through our 360 Protection process, we help businesses implement safety protocols, reduce claims frequency, and optimize insurance coverage structures for long-term cost efficiency.
Insurance Software
Developed through our SALT technology division, our insurance software solutions streamline the application process for agents and clients. The platform provides digital tools that enhance efficiency while maintaining compliance standards, reflecting our commitment to innovation in insurance service delivery.
Financial Planning
Box Financial Advisors offers comprehensive financial planning services for families and businesses, including 401(k) solutions. Our approach integrates faith-based principles with practical financial strategies, helping clients achieve long-term security through personalized investment and retirement planning services.
People
Dustin Parker
President
Third-generation insurance leader with 15+ years of experience, Dustin Parker has expanded Box Insurance into four distinct business divisions since assuming leadership in 2007.
Adam Syswerda
President
As President of Box Insurance, Adam Syswerda leads strategic operations with extensive industry experience in commercial insurance and risk management solutions.
Mark McGuffin
Vice President - Sales
With deep expertise in insurance sales, Mark McGuffin drives business development initiatives while maintaining focus on client satisfaction and relationship-building.
Chanda Yim
New Business Marketing Specialist
Chanda Yim specializes in connecting new clients with appropriate insurance solutions, leveraging her marketing expertise to enhance business development efforts.
Chad Kernal
Claims Manager
As Claims Manager, Chad Kernal oversees the efficient resolution of insurance claims, ensuring timely support for policyholders during critical times.
Questions
What makes Box Insurance different from other agencies?
Our 360 Protection approach combines personalized discovery meetings with on-site risk assessments and proprietary technology to create tailored solutions.
What insurance specialties do you offer?
We specialize in commercial insurance, construction surety bonds, financial planning services, and insurance technology solutions through our SALT platform.
How does your client process work?
We start with a discovery meeting to understand your business, followed by underwriting information gathering, risk assessment site visits, and customized recommendations.
Are you affiliated with any charitable organizations?
We donate at least 10% of annual profits to causes like Israel Firstfruits, La Democracia school, and Embrace Grace, supporting global and local communities.
What areas do you serve?
While based in Grapevine, Texas, we serve clients nationwide through our commercial insurance and construction surety divisions.
Reviews (3)
Eric Atsma
May 09, 2018 Report
Box insurance is simply the best, instilling great culture and values into their business. Adam Syswerda certainly knows the technical side of the business and more importantly knows how to develop a strong relationship built on trust and knowledge.
C. Falk
May 10, 2017 Report
Great local company. They handle all my insurance needs with courtesy and respect and help me get the coverage I need at a good price. Highly recommend!
Sean Seifi
Nov 30, 2016 Report
During Logan Bennett's visit to Los Angeles (Wealth Investment Exchange), his transportation was reserved by an outside company in groups of 2 to 6, His croup left earlier than his arrival, and he demanded us to pay for his $38.00 Uber ride. While he should have contacted the company who organized the transportation for him. I Hope he will be fair at his business with his colleagues and associates.