Business Details
42 Years
experience
Your Trusted Insurance Partner in New Orleans
Founded in 1984, Dan Burghardt Insurance Agency has dedicated itself to providing personalized insurance solutions across Louisiana and Mississippi. Our agency prioritizes customer satisfaction by offering competitive rates and tailored coverage through partnerships with over 50 A+ rated insurance companies. With a focus on accessibility, we provide 24/7 online services, multiple office locations, and extended hours for client convenience. Our team of experienced professionals is committed to addressing unique client needs, whether they involve standard policies or more complex scenarios. We emphasize direct communication, ensuring clients speak with real agents rather than automated systems.Our service philosophy centers on integrity, professionalism, and a relentless commitment to finding the best insurance solutions for every client. We work tirelessly to simplify the insurance process, offering support for policy changes, claims, and emergency situations. Our decades of local expertise enable us to navigate regional insurance challenges effectively. By maintaining relationships with diverse insurers, we ensure clients receive optimal coverage options regardless of their circumstances. This client-first approach has established us as a trusted partner in risk management and financial protection.
Services
Auto Insurance
Flood Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Health Insurance
Commercial Auto
Motorcycle Insurance
RV Insurance
Boat Insurance
Details
- Year established: 1984
Highlights and features
- We have over 35 years of experience serving Louisiana and Mississippi
- Our team works with over 50 A+ rated insurance carriers
- We guarantee direct access to real insurance agents
- We specialize in handling unique or difficult insurance scenarios
- Our agency offers 24/7 online insurance management tools
What people say
Professional and helpful
Great customer service
Competitive rates
Quick response times
Always available
Services
Auto Insurance
Auto insurance policies provide comprehensive protection for personal and commercial vehicles. Our coverage options include liability, collision, comprehensive, uninsured motorist, and roadside assistance. With multiple carrier options, we help clients find competitive rates that match their driving history and coverage needs. Our agency offers specialized services for high-risk drivers and unique vehicle requirements.
Homeowners Insurance
Homeowners insurance policies protect residential properties against fire, theft, natural disasters, and liability claims. We offer standard coverage, flood insurance, and specialty policies for high-value homes or unique properties. Our team helps clients navigate rebuilding requirements and replacement cost coverage to ensure comprehensive protection tailored to their specific needs.
Commercial Insurance
Commercial insurance packages protect businesses against liability, property damage, and operational risks. Our offerings include general liability, commercial auto, workers' compensation, and specialized policies for specific industries. We provide tailored solutions for small businesses, contractors, and commercial property owners across Louisiana and Mississippi.
Flood Insurance
Flood insurance policies cover water damage from natural flooding events, which standard home or business policies don't include. We offer NFIP-backed policies and private options for coastal properties or high-risk areas. Our experts help clients understand elevation requirements and secure appropriate coverage levels for their specific flood zone classifications.
Life Insurance
Life insurance products provide financial protection for beneficiaries through term and permanent policies. We work with multiple carriers to offer affordable options that suit different life stages and financial planning needs. Our agency helps clients understand policy riders, cash value components, and appropriate coverage amounts for their individual circumstances.
People
Dan Burghardt
Founder
As founder with 35+ years of experience, Dan Burghardt established the agency's customer-first philosophy. He oversees operations and maintains relationships with insurance carriers to ensure competitive offerings for Louisiana and Mississippi clients.
Darlisha Miller
Agent
Darlisha Miller brings extensive experience in personal lines insurance, helping clients with policy management and claims resolution. She has served New Orleans area residents for over 8 years with professional, personalized service.
Chris Webre
Commercial Insurance Specialist
Chris Webre specializes in business insurance solutions, providing tailored coverage for companies across industries. He has developed expertise in commercial liability and risk management strategies that protect Louisiana businesses.
Stephanie
Customer Service Representative
Stephanie assists clients with policy management and coverage comparisons. She helps policyholders understand insurance options and has contributed to multiple clients saving money through personalized policy reviews.
Jennifer
Insurance Agent
Jennifer provides comprehensive insurance solutions with a focus on personal lines coverage. She has built a reputation for exceptional service through clear communication and thorough explanation of policy details to clients.
Questions
What types of insurance do you offer?
We provide auto, home, life, health, flood, commercial, and specialty insurance including boat, motorcycle, and RV coverage across Louisiana and Mississippi.
Can I make insurance payments online?
Yes, our website allows online payments for certain insurers. We also accept in-person payments at our offices during business hours.
How do I file an insurance claim?
You can file claims through our website, by phone at (504) 441-7283, or by visiting one of our local offices for assistance.
Do you offer after-hours insurance services?
Yes, we provide quoting until 8:30 PM weekdays and 3:00 PM Saturdays at select locations for client convenience.
Can you help with difficult insurance situations?
Our team specializes in handling unique cases including challenging driving records, property histories, and special coverage requirements that other agencies may decline.
What areas do you serve?
We serve all of Louisiana and Mississippi with physical offices in New Orleans, Metairie, Kenner, Mandeville, Chalmette, and Westbank.
Videos
Reviews (7)
Ralph M.
Jun 21, 2022
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When one connects with high risk insurers one becomes a risk to do business. This agency's connection with insurance companies that do/did NOT have the capital to back it up is an indication of its incompetence and failure to close attention TO THE DETAILS. Customers trusted them to do the job and they FAILED!
John Poirot
Dec 14, 2021
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Trinette was extremely helpful/professional. Would recommend her. Went out of her way to help me resolve an insurance issue. Great at her job!
Fred P.
Nov 17, 2021
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Horrible and Rude - Mr Dan, why do you spend so much money advertising and have staff that is so rude. I called for a business, auto and home quote. I was put on hold for 17 min only to have someone answer the phone and tell me that they couldn't help me because there was only one person working there. She seemed very stressed and overwhelmed. I called back to another office hoping they would have someone who wanted to help me.
The same person answered the phone and was so rude. She would not allow me to speak and just said she was the only person answering the phone and I would just have to wait. I understand that companies are short staffed but train your staff you have to kindly speak to people. I bet you would gain a lot more business but when your staff speaks to customers like by calling I'm inconveniencing them.
I can understand why you need to advertise. you may want to refocus those advertising efforts into getting a staff that wants to help people. I'm sure glad there are other insurance agents out there!
The same person answered the phone and was so rude. She would not allow me to speak and just said she was the only person answering the phone and I would just have to wait. I understand that companies are short staffed but train your staff you have to kindly speak to people. I bet you would gain a lot more business but when your staff speaks to customers like by calling I'm inconveniencing them.
I can understand why you need to advertise. you may want to refocus those advertising efforts into getting a staff that wants to help people. I'm sure glad there are other insurance agents out there!
Troy Morris
Nov 04, 2021
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Critical: Value they told me they could save me money but the 300 dollars I'd save would have to pay app fee I went to same insurance company and saved over thousand dollars shop around don't take their word that they will get you best deal Algiers office
Cassandra Ross
Oct 05, 2021
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My representative was very professional She help me through every important steps in making sure I get the best and accurate rates on my insurance.
Annie Bortz
Sep 18, 2021
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I can't believe it, but this was the best customer service experience I have EVER had in my ENTIRE life. Darlisha was so incredibly kind, patient, and helpful. She walked me through every step of the way with a clear and concise explanation. She made signing up for insurance (probably one of the most boring chores of all time) so easy and even fun because of her fantastic attitude. I'm SO grateful for her help. Thank you, Darlisha and Dan Burghardt Insurance!
Elsie W.
Jul 23, 2021
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If you're looking for insurance of any kind I would advise you to go elsewhere. They are overpriced and just downright rude if you call them with a problem. It took me months to rectify a problem with them. I was given the runaround for 6 months. The problem has just been resolved with an attorney's assistance! SMH!
