Business Details
50+ Years
experience
Trusted Insurance Solutions in Troy, NY
Established in 1910, Wm. J. Fagan & Sons has built a legacy of delivering personalized insurance solutions to clients across New York State. As a family-owned, fourth-generation agency, we combine over a century of experience with a commitment to tailored service, ensuring each client receives customized policies from trusted carriers. Our expertise spans business and personal insurance, serving everyone from small local businesses to large industrial manufacturers. We prioritize community engagement, proudly supporting events like the Troy Turkey Trot and maintaining deep ties to the Capital Region.With a focus on transparency and client satisfaction, we leverage partnerships with leading insurers to provide comprehensive coverage options. Our team remains dedicated to evolving with industry needs while preserving the personal touch that has defined our agency for generations. Evening appointments are available to accommodate client schedules, and our office in historic downtown Troy offers convenient access. Recognized by the Troy Record Reader's Choice Award for over a decade, we continue to uphold our reputation for reliability and expertise.
Services
Business Insurance
Personal Insurance
Homeowner's Insurance
Automobile Insurance
Commercial Coverage
Risk Management
Policy Customization
Claims Assistance
Insurance Consultation
Community Sponsorships
Details
- Year established: 1910
Highlights and features
- We are a fourth-generation family-run agency with 114 years of local expertise.
- Our tailored policies adapt to unique business and personal insurance needs.
- We partner with leading carriers like Progressive and Encompass for reliable coverage.
- Evening hours by appointment ensure flexible client access.
- Recognized by Troy Record Reader's Choice Award for over a decade.
What people say
100 years of service
Family-owned expertise
Tailored policies
Community involvement
Evening appointments
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to protect companies of all sizes. Our policies cover liability, property damage, and operational risks, with customizable options for industries ranging from manufacturing to retail. Partnering with leading carriers ensures competitive rates and reliable claims support for our clients.
Personal Insurance
Our personal insurance services protect individuals and families through customized auto, home, and life insurance plans. We assess each client's unique needs to create affordable policies that safeguard assets while providing peace of mind. Our local expertise ensures coverage aligns with New York State regulations and regional risks.
Policy Customization
We specialize in creating bespoke insurance packages that match specific client requirements. By analyzing risk profiles and financial goals, we combine policies from multiple carriers to optimize coverage and cost efficiency. This approach ensures businesses and individuals only pay for protections they truly need.
Claims Assistance
Our team guides clients through the claims process with personalized support from filing to resolution. We advocate for fair settlements while coordinating with insurance carriers to expedite approvals. This service helps minimize disruptions for policyholders experiencing property damage, accidents, or other covered losses.
Insurance Consultation
We offer expert consultations to assess insurance needs for both businesses and individuals. Our advisors evaluate existing coverage gaps, recommend appropriate policy adjustments, and provide ongoing guidance to adapt to changing circumstances like business expansion or major life events.
People
Bill Fagan
Insurance Agent
Fourth-generation insurance professional with extensive experience in commercial risk management and personal coverage solutions. Active in local business associations and community initiatives.
Paul Fagan
Insurance Agent
Specializes in tailored insurance packages for small businesses and residential clients. Combines family legacy with modern insurance technology to improve client service delivery.
Questions
What types of insurance do you offer?
We provide business insurance, personal insurance, homeowner's policies, automobile coverage, and commercial risk management solutions tailored to New York State clients.
Are you locally owned?
Yes, we're a fourth-generation family-owned agency based in Troy, NY, serving the Capital Region since 1910 with personalized insurance expertise.
Do you offer evening appointments?
Yes, we provide evening hours by appointment to accommodate clients' schedules while maintaining regular business hours Monday-Friday.
What insurance carriers do you work with?
We partner with leading carriers including Progressive, Encompass, Amtrust, and Preferred Mutual to offer competitive, reliable coverage options.
How do you handle insurance claims?
Our team provides personalized claims assistance, guiding clients through filing processes and advocating for fair settlements with insurance carriers.
Reviews (4)
Kelly Burt
May 30, 2021
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Nice people but not very helpful totally insured my car but was a waste of my money and you think they are helping you when you need it most but they are just helping their selves.
Bryan Delamater
Mar 04, 2021
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Great local family business! They handle my business and personal insurance and their services and professionalism are top notch.
Tim John Kennedy
Jan 04, 2021
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Quick rand reliable family-owned and operated insurance shop for all your needs. Thanks to Dean for finding the best rate for my home/auto combo.
Andrea Stevens
Nov 26, 2020
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It was great pleasure working with Fagan Insurance, they were very helpful and found a great rate for my 1984 corvette. I was extremely happy with the process and how quick and efficient they were on getting me the information. I highly recommend them!
