Business Details
50 Years
experience
Your Trusted Insurance Partner in Salt Lake City, UT
Sentry West Insurance Services has been delivering quality insurance solutions since 1976. With six office locations and decades of combined industry experience, we specialize in providing personalized insurance strategies for individuals and businesses. Our team of licensed advisors works one-on-one with clients to develop customized coverage plans that address unique risks. As an independent agency, we represent multiple insurance carriers to ensure competitive pricing and comprehensive protection. We prioritize attention to detail and long-term client relationships, offering specialized solutions for high net worth individuals, real estate investors, and community associations.Our expertise spans personal insurance, commercial coverage, and niche risk management. We maintain a strong focus on client education through interactive tools that explain coverage options for water damage, valuable possessions, cyber risks, and more. Our commitment to exceptional service has earned consistent positive feedback from clients who appreciate our responsive support and tailored approach. We operate across Utah with a localized service model while maintaining the advantages of a multi-carrier network. Our mission remains centered on ensuring clients have the right protection for their specific needs.
Services
Auto Insurance
Home Insurance
Flood Insurance
Commercial Insurance
High Net Worth Insurance
Farm Insurance
Event Coverage
Cyber Risk Coverage
Equipment Breakdown Insurance
Workers Compensation
Details
- Year established: 1976
Highlights and features
- We offer independent agency representation across multiple insurance carriers
- Our team provides personalized service with 40+ years of combined industry experience
- We specialize in customized coverage for high-risk and unique insurance needs
- We maintain a client-centric approach with responsive claims support and policy management
- Our interactive risk education tools help clients understand coverage options
What people say
Exceptional customer service
Knowledgeable team
Top-notch service
Great agency
Helpful staff
Services
High Net Worth Insurance
Customized insurance solutions for individuals with significant assets. Covers unique risks including valuable possessions, collector vehicles, and liability exposures. Combines specialized policies with excess liability coverage for comprehensive protection.
Commercial Earthquake Insurance
Risk management solutions for businesses in earthquake-prone areas. Includes property damage protection, business interruption coverage, and specialized endorsements. Designed to meet specific industry needs with multiple carrier options.
Flood Insurance
Coverage through National Flood Insurance Program and private carriers. Protects against flood-related losses with policy options for primary homes, secondary properties, and commercial buildings. Includes sewer backup endorsements.
Workers Compensation Insurance
Comprehensive protection for employer liability related to workplace injuries. Includes medical expense coverage and Employment Practices Liability Insurance. Tailored for businesses with domestic staff or high-risk operations.
Equipment Breakdown Insurance
Covers sudden mechanical failures of HVAC systems, generators, and home equipment. Provides protection against power surges and component malfunctions. Available as policy endorsement for residential and commercial properties.
Questions
What types of personal insurance do you offer?
We provide auto, home, flood, condo, secondary home insurance, and specialized coverage for high net worth individuals including valuable possessions and collector vehicles.
Do you handle commercial insurance for businesses?
Yes, we offer commercial earthquake insurance, flood coverage, directors and officers liability, systems breakdown insurance, and specialized policies for real estate investors and community associations.
How do I file an insurance claim?
Contact our office directly or use the 'Report a Claim' feature in your online account. Our team provides 24/7 support to guide you through the claims process.
Are you available for specialized risk assessments?
Yes, we offer interactive risk evaluation tools and consultations to identify coverage gaps for water damage, cyber risks, equipment failures, and other specific exposures.
What areas do you serve?
We operate across Utah with offices in Salt Lake City, Orem, Ogden, Vernal, Logan, and Park City. Our services cover both urban and rural locations statewide.
Can you help with event insurance?
Yes, we provide special event coverage for weddings, reunions, and private functions. This includes protection against weather disruptions, vendor bankruptcies, and liability exposures.
Reviews (7)
Vision HOAs
Jan 13, 2022
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I cannot recommend this brokerage enough! If I could put 10 stars I would. As a professional certified manager of community associations(CMCA), it's absolutely crucial to work with an agency that not only has great contacts for the types of insurance needed, but also one that pays attention to legislation and the real world and make recommendation. At least monthly SentryWest updates us on recommendations, issues we should be aware of, and changes in the insurance world.
We and our associations greatly benefit from their experience and vast knowledge because they ACT. SentryWest is responsive, understanding, and very very valuable to efficient association management. Thank you for all you do!
We and our associations greatly benefit from their experience and vast knowledge because they ACT. SentryWest is responsive, understanding, and very very valuable to efficient association management. Thank you for all you do!
Mark Blume
Aug 14, 2021
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I can't recommend this company enough for your insurance needs. I had a bit of a unique situation getting a policy for the construction of our home. Mike and his team were more than helpful in finding a good policy that was both reasonably priced with good coverage. If you are in need of any services that SentryWest has to offer, they are the company to work with.
Eric S.
Jan 15, 2021
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Impossible to get answers quickly or to even get the same person on the phone two times in a row. I have had a home policy with Sentry West for approx. 5 years. I recently wished to update my policy and add earthquake insurance. Finding someone available to take my calls/answer questions proved difficult, but once I finally got someone live (Kristi), I stated my questions and set up a follow up appointment to discuss the answers after Kristi had time to research.
When I called the agency about ten days ago on the day and at the time of my appointment with Kristi, she was not available, so I was passed to Jennifer. Jennifer helped me with the home policy, but questions remained about the EQ policy. I set a follow up appointment for Jennifer to call me today, 3/12, at 2pm. No one called at 2pm. At 2:10 pm Kristi called and I find myself having the same conversation I had with Jennifer 10 days ago. This agency is proving unresponsive and unprofessional. Take your time, money and business somewhere else.
When I called the agency about ten days ago on the day and at the time of my appointment with Kristi, she was not available, so I was passed to Jennifer. Jennifer helped me with the home policy, but questions remained about the EQ policy. I set a follow up appointment for Jennifer to call me today, 3/12, at 2pm. No one called at 2pm. At 2:10 pm Kristi called and I find myself having the same conversation I had with Jennifer 10 days ago. This agency is proving unresponsive and unprofessional. Take your time, money and business somewhere else.
Mikayla J.
Nov 14, 2020
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I wanted to take a moment to write this review and express how amazed I am with this agency. I have had my insurance through them for almost two years now. The service has always been above par. Recently, I had a specific experience with my carrier in which they went above and beyond any normal expectations to get me taken care of. From the very top of management, all the way to your personal account manager, there is nothing but understanding, kindness, professionalism and support. Literally everything you would ever need in an agency for any and all insurance needs. 10 out of 10. *Chef's kiss*
Tim Crane
Jun 05, 2020
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Jason Call and his team at Sentry West have been amazing to work with regarding my business insurance needs. Every time I have a question, they are right there to help me. Highly recommend this level of customer service!
Angela Crane
Jan 22, 2019
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I cannot say enough about how helpful Jason and his staff at Sentry West Insurance have been throughout the years. We have made it through 3 teenagers driving and Jason has been with us all the way. We use him for home, auto and business insurance. He always gets back to me and has been there through some really tough times. Thank you, Jason!
Travis Winks
Jun 15, 2017
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SentryWest's customer service is the best! They are very knowledgeable and up to date on laws that affect us. Their response time is very fast and they are also very friendly. You need to place your business with them.
