Business Details
31 Years
experience
Emergency
services
Your Trusted Insurance Partner in De Pere, WI
Founded in 1995, Insurance Service Center (ISC) operates as an independent insurance agency representing a carefully curated selection of insurance providers. Our mission centers on delivering tailored insurance solutions that align with clients' coverage needs and financial constraints. By maintaining partnerships with 11 organizations offering 98 products, we prioritize competitive pricing through market comparison while emphasizing prompt claims resolution during emergencies.Our commitment extends to leveraging technological advancements in insurance automation and maintaining transparency about coverage limitations. With a focus on long-term client relationships, we serve both personal and commercial clients across Wisconsin, offering personalized guidance through multiple communication channels including electronic document processing.
Services
Auto Insurance
Home Insurance
Health Insurance
Life Insurance
Business Insurance
Medicare Plans
Pet Insurance
Retirement Planning
Umbrella Insurance
Commercial Insurance
Details
- Year established: 1995
Highlights and features
- 25+ years of experience as independent insurance experts
- Access to 98+ insurance products from 11 trusted carriers
- Commitment to continuous technology upgrades for policy management
- Personalized service with electronic document processing options
- Prompt claims resolution prioritization during emergencies
What people say
Excellent service
Knowledgeable staff
Prompt claims handling
Personalized guidance
Long-term trust
Services
Auto Insurance
Protecting drivers with comprehensive auto insurance solutions covering accidents, theft, and liability. We offer competitive policies tailored to individual driving records, vehicle types, and coverage needs while maintaining 24/7 emergency support for accident scenarios.
Home Insurance
Safeguarding homeowners against property damage, liability claims, and additional living expenses. Our policies cover structural repairs, personal belongings, and liability protection while offering guidance on replacement cost calculations and policy customization.
Medicare Advantage Plans
Providing Medicare Advantage options that combine medical coverage with additional benefits. We offer comparative analysis of available plans, prescription drug coverage options, and assistance navigating government program requirements while maintaining clear explanations of policy limitations.
Business Insurance
Offering tailored insurance solutions for commercial operations including property, liability, and specialized coverage. Our services support contractors, manufacturers, and service providers with risk assessment, policy customization, and claims management specific to industry requirements.
Retirement Planning
Providing investment advisory services for retirement planning through various IRA options and annuities. We offer personalized strategies considering individual risk tolerance, financial goals, and market conditions while maintaining FINRA-registered compliance for securities offerings.
People
Carrie Baeten
Registered Representative
20+ year insurance professional specializing in personal and business coverage. Provides policy comparison services while maintaining industry compliance knowledge. Established community trust through long-term client relationships.
Jessica Dellemann
Insurance Agent
Experienced agent offering personalized insurance solutions with emphasis on client education. Recognized for prompt problem resolution and proactive policy management through annual coverage reviews.
Brenda Vander Logt
Insurance Specialist
Health insurance expert known for simplifying complex policy details. Provides personalized guidance during enrollment periods while maintaining patient advocacy approach for policyholders navigating medical coverage.
Karen VanDenBusch
Customer Service Representative
Client-focused professional addressing policy inquiries and administrative requests. Recognized for thorough explanations of insurance terminology and procedural clarity during coverage changes.
Carrie Baeten
Investment Professional
FINRA-registered representative offering retirement planning services. Provides securities and advisory services through affiliated brokerage while maintaining fiduciary responsibilities for client investment strategies.
Questions
How do I file an insurance claim?
Contact us directly during business hours or use our 24-hour emergency line. We'll guide you through documentation requirements and connect you with our claims specialists.
Can you help compare Medicare plans?
Yes, we offer comparative analysis of available Medicare Advantage and Supplement plans. We recommend contacting Medicare.gov directly for comprehensive government program information.
Do you offer online policy management?
We provide electronic document processing and online payment options through our partner insurance companies' portals. Access varies by carrier platform capabilities.
How are premiums determined?
Premiums depend on coverage type, risk factors, and selected policy limits. We offer comparative quotes across our represented carriers to help find appropriate pricing.
What commercial insurance options exist for small businesses?
We represent multiple carriers offering property, liability, and specialized commercial coverage. Our agents work with contractors, manufacturers, and service providers to create customized risk management solutions.
Do you assist with policy changes?
Yes, we handle address changes, coverage modifications, and policy updates. Submit change requests through our office or use our electronic authorization forms for streamlined processing.
