Business Details
5 Years
experience
Emergency
services
Your Trusted Insurance Partner in Concord, NC
The Compass Agency is a dedicated team of insurance professionals committed to providing comprehensive coverage solutions tailored to individual and business needs. With over three decades of combined industry experience, we specialize in auto, home, life, and commercial insurance, ensuring clients receive personalized protection plans that align with their unique circumstances. Our consultative approach prioritizes client education, empowering informed decisions without pressure. We serve clients through flexible communication channels, including in-person consultations, online interactions, and phone support. Our expertise extends to specialty coverage for vehicles, watercraft, and recreational assets, alongside umbrella policies for enhanced liability protection.By partnering with leading carriers, we deliver competitive rates while maintaining a local focus on customer service. The agency's leadership team brings decades of claims and underwriting experience, ensuring nuanced understanding of risk management. We emphasize transparency in policy details and pricing, avoiding hidden fees or ambiguous terms. Community engagement remains central to our mission, fostering trust through consistent local presence. Our long-term relationships with policyholders reflect a commitment to evolving coverage solutions that adapt to life's changing directions.
Services
Auto Insurance
Home Insurance
Life Insurance
Renters Insurance
Commercial Insurance
Umbrella Coverage
Motorcycle Insurance
Boat Insurance
ATV Coverage
Sports Leagues Insurance
Details
- Year established: 2021
Highlights and features
- We offer 30+ years of insurance industry expertise
- Our team provides personalized coverage consultations without pressure
- We maintain partnerships with leading insurance carriers for competitive rates
- Our local specialists understand North Carolina insurance requirements
- We offer comprehensive protection for specialty assets like boats and RVs
What people say
Knowledgeable agents
Competitive pricing
Personalized coverage options
Local expertise
Quick claims processing
Services
Auto Insurance
Comprehensive auto insurance solutions for new, used, and collector vehicles. Our policies include accident forgiveness options and roadside assistance covering towing up to 100 miles. We specialize in teen driver rates and high-risk driver solutions while maintaining competitive pricing through multiple carrier partnerships.
Home Insurance
Customizable home insurance plans for primary residences, rental properties, and vacation homes. Our specialists evaluate individual needs to prevent underinsurance while offering coverage for mobile homes and unique property types. We provide tailored solutions for landlords managing multiple investment properties.
Life Insurance
Life insurance policies designed for individuals at all life stages, including guaranteed issue options for those previously declined coverage. We offer term and permanent policies to address mortgage protection, education funding, and estate planning needs while emphasizing the importance of securing coverage at younger ages.
Commercial Insurance
Comprehensive business insurance packages including liability coverage, workers' compensation, and commercial property protection. Our solutions cater to diverse industries with specialized policies for auto-related businesses, professional liability, and umbrella coverage for asset protection.
Umbrella Coverage
Excess liability insurance providing additional financial protection beyond standard policy limits. This coverage extends to personal and business assets, offering peace of mind for individuals and business owners seeking enhanced risk management solutions.
People
Steve Schattner
Agency Owner
With over 30 years in the insurance industry, Steve leads The Compass Agency's strategic direction. His expertise in underwriting and claims management ensures clients receive comprehensive protection solutions tailored to their specific needs.
Catie Tansey
Agency Manager
Catie oversees daily operations and client relations at The Compass Agency. Her background in insurance policy analysis helps maintain the agency's commitment to personalized service and thorough coverage evaluations.
Gary Griffith
Account Manager
Gary specializes in commercial insurance solutions, bringing extensive experience in business risk management. He works closely with clients to develop customized protection plans that address specific industry challenges and regulatory requirements.
Jackie Brady
Account Manager
Jackie focuses on personal insurance lines, helping clients protect their homes, vehicles, and families. Her consultative approach ensures policyholders understand their coverage options and make informed decisions.
Brandy Tomlin
Account Manager
Brandy specializes in specialty insurance products, including coverage for recreational vehicles and watercraft. Her attention to detail ensures clients receive appropriate protection for unique assets while maintaining competitive pricing.
Questions
What types of insurance does The Compass Agency offer?
We provide auto, home, life, renters, commercial, motorcycle, boat, ATV, umbrella, and sports leagues insurance for North Carolina residents and businesses.
How can I get a personalized insurance quote?
Contact our Concord or Charlotte office via phone or online form to schedule a free consultation with our insurance specialists.
Do you offer discounts for safe drivers?
Yes, we provide accident forgiveness coverage and multi-year discount programs for experienced drivers.
What is included in your home insurance policies?
Our home insurance covers permanent residences, rentals, mobile homes, and vacation properties with customizable coverage limits.
Can I purchase insurance for specialty vehicles?
Yes, we offer coverage for antique cars, motorcycles, boats, ATVs, RVs, and other specialty vehicles.
What commercial insurance options are available?
We provide business auto, liability, workers' compensation, property, bond, and umbrella coverage for North Carolina businesses.
Reviews (5)
Scott Hubbard
May 17, 2022
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I have been a client of The Compass Agency for over 20 years. I have all of my insurance there: Umbrella, motorcycle, home and auto and they never ever disappoint. I will never change
Lin McDowell
Apr 18, 2022
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An agent that actually cares for her clients! Missie is a major asset to The Compass Agency. Thanks, Missie!
Steed Cone
Apr 11, 2022
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Missie & Steve are hands down the best insurance agents you could hope for! They go above & beyond and truly make the process seamless start to finish. We've moved every insurance policy we have over to them. I can't say enough about our awesome experience with The Compass Agency! Thank you so very much
Nisar M.
Feb 25, 2022
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Katharine Pope has been super helpful and very great to work with during my insurance quote request(s). She went above and beyond in getting me an exceptional insurance quote during my policy renewal. I would highly recommend to give Compass Agency a call if you are in a market for either an automobile, residential or umbrella policy. They have multiple insurance companies who they work with and can get you a good insurance quote. Thank you Katherine.
Grace Seong-Hye Kim
Oct 19, 2021
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Ms. Missie Weir helped me out through the process of having home owners insurance. She was very professional, through and resourceful. I truly appreciate her help!
