Business Details
50+ Years
experience
Your Trusted Michigan Insurance Partner
Diebold Insurance, established in 1929, has built a legacy of protecting clients' financial interests through reliable service and innovative solutions. As a family-owned business, we prioritize independence, a supportive culture, and adaptability to meet evolving client needs. Transparency guides our operations, ensuring open communication with clients, team members, and partners. Our relentless dedication to preparation, innovation, and ethical practices ensures trust and excellence in every aspect of our work.With decades of combined experience, our team delivers tailored insurance solutions for commercial, personal, and employee benefit needs across Michigan. We focus on understanding industry-specific risks to provide customized coverage, helping clients navigate challenges with confidence and peace of mind.
Services
Commercial Insurance
Personal Insurance
Employee Benefits
Property Insurance
Liability Coverage
Auto Insurance
Health Insurance
Life Insurance
Cyber Insurance
Workers' Compensation
Details
- Year established: 1929
Highlights and features
- We offer over 90 years of experience in Michigan insurance solutions.
- Our team provides expert, industry-specific risk management advice.
- We guarantee transparent, ethical service with no hidden fees.
- Our family-owned culture ensures personalized, responsive client support.
- We deliver innovative coverage tailored to evolving business needs.
Services
Commercial Property Insurance
Protects business assets including buildings, equipment, and inventory from damage or loss. Covers repair/replacement costs after events like fires, storms, or theft. Essential for Michigan businesses maintaining physical operations and valuable assets.
General Liability Insurance
Covers claims of bodily injury, property damage, or advertising injury during business operations. Protects Michigan companies from financial losses due to lawsuits or settlements arising from third-party incidents.
Workers' Compensation Insurance
Provides wage replacement and medical benefits for employees injured on the job. Required for Michigan businesses with employees, protecting both workers and employers from financial strain during workplace accidents.
Group Health Insurance
Offers comprehensive medical coverage for employees and their families. Helps Michigan businesses attract talent by providing affordable health benefits with options for dental, vision, and supplemental coverage.
Personal Umbrella Insurance
Provides additional liability coverage beyond standard auto/home policies. Protects Michigan residents' assets from major lawsuits or claims exceeding primary policy limits, offering financial security for unexpected events.
People
Jeff Musselman
Risk Advisor Partner
Jeff Musselman combines decades of insurance expertise with a commitment to personalized service. As a Risk Advisor Partner, he helps clients navigate complex risk management challenges while upholding Diebold's family-owned values.
Questions
What types of insurance does Diebold offer?
We provide commercial, personal, and employee benefits insurance including property, liability, auto, health, life, and specialized coverage for Michigan businesses and individuals.
How can I get a quote?
Request a quote online through our website or contact our West Branch office at (989) 345-0200 to speak with an advisor about customized coverage options.
Do you serve businesses outside Michigan?
While our offices are located in Michigan, we primarily serve clients across the state with tailored insurance solutions meeting local regulatory and industry requirements.
What is employment practices liability insurance?
This coverage protects businesses from claims related to employment practices like wrongful termination, discrimination, or harassment, helping Michigan companies manage workplace-related legal risks.
How do I file a claim?
Report claims through our website or contact your agent directly. Our team will guide you through documentation requirements and coordinate with insurers to resolve claims efficiently.
Are you a local agency or national provider?
We're a family-owned Michigan agency with locations in West Branch, Prudenville, Detroit, and Muskegon, offering personalized service while partnering with national insurance carriers.
Reviews (5)
Diane Semanski
Feb 09, 2022
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Great customer service, I had them give me a quote and they ended up saving me a lot of money on both my home and vehicle policies. I would definitely recommend you give them a try. Tracy was very pleasant to deal with and got back to me with my quote in a timely manner.
Sherry Dickman
Jan 12, 2022
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Very happy with my experience with Diebold. Listened to our needs and helped us to navigate the insurance choices that were the right ones for us.
Nick Heffernan
Jan 09, 2022
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If their was 10 gold stars, I would select. Tracy Cascio has helped me tremendously with my insurance needs. Keep up that great work!
Brian Davis
Oct 17, 2021
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This is just a middleman. Do not buy insurance from here they will mismanage your policies to high hell. Do yourself a favor, if you must interact with these people, get a quote from them and DO NOT purchase from them. Take your quote to another broker/agency, or directly to the company the quote was through. I literally had one of the agents tell me after I verbally called to cancel that it wasn't his problem and to take it up with the company. Insurance agents are supposed to be customer advocates, when they don't do that, they literally are just middlemen. Get someone who will do their job.
Mk
Aug 09, 2021
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Critical: Professionalism, Quality, Responsiveness, Value Very poor service. They will get your information and not respond to your emails. they will also check out your LinkedIn account and God knows what else. If you want insurances you are looking in the wrong place.
