Business Details
Emergency
services
Your Trusted Insurance Partner in NY & PA
Tompkins Insurance Agencies has been a trusted partner for families and businesses since 1875, specializing in comprehensive insurance strategies to protect assets and manage risks. Our team of experienced professionals provides personalized, face-to-face service rooted in local communities across New York and Pennsylvania. Representing over 50 leading insurance carriers, we deliver tailored coverage solutions that balance cost, service, and reliability. With 24/7 customer support and a 99% customer satisfaction rating, we prioritize prompt claims resolution and proactive risk management.Our commitment to operational excellence has earned national recognition, including being named a Best Practices Agency for Operational Excellence. As a locally grounded yet nationally connected agency, we combine century-old expertise with modern solutions to meet evolving client needs. Our strategic consulting and employee benefits administration services further solidify our position as a full-service insurance partner. Through continuous innovation and community focus, we maintain our legacy as one of the nation's top insurance agencies.
Services
Personal Insurance
Business Insurance
Employee Benefits
Claims Service
Risk Management
Highlights and features
- We provide 24/7 personalized customer support for urgent needs
- Our team represents over 50 leading regional and national carriers
- We guarantee competitive pricing through comprehensive market research
- Our agents have deep roots in the communities they serve
- We maintain a 99% customer satisfaction rating for claims service
What people say
24/7 availability
Personalized service
99% satisfaction
Competitive rates
Trusted advisors
Services
Personal Insurance
We offer comprehensive personal insurance solutions including homeowners, auto, umbrella policies, and coverage for valuable items. Our agents help clients protect major investments like homes and vehicles while providing specialized coverage options. With 24/7 claims support and competitive pricing research, we ensure personalized protection that adapts to changing life circumstances.
Business Insurance
Our business insurance services protect commercial operations through customized risk management strategies. We offer workers' compensation, liability coverage, and property insurance tailored to specific industries. With access to multiple carriers, we help businesses find optimal coverage combinations while maintaining 99% claims satisfaction. Our advisors understand evolving business needs and provide ongoing policy adjustments.
Employee Benefits
We provide comprehensive employee benefits administration including health insurance, retirement plans, and voluntary benefits programs. Our consultants help employers design competitive benefits packages while managing costs. Through strategic HR consulting and wellness program development, we help businesses attract talent while ensuring compliance with regulatory requirements.
Claims Service
Our 24/7 claims service delivers prompt resolution through experienced professionals and detailed checklists for various claim types. We offer direct carrier coordination, online claim submission, and personalized guidance throughout the process. With a 99% satisfaction rating, our team ensures fair and timely payments while maintaining continuous client support.
Risk Management
We provide strategic risk assessment services to help clients identify and mitigate potential threats. Our consultants develop customized risk control strategies for both personal and commercial clients. Through proactive planning and insurance optimization, we help minimize exposure to financial losses while maintaining comprehensive protection across all policy types.
Questions
What types of insurance do you offer?
We provide personal insurance (home, auto, umbrella), business insurance (liability, workers' comp), employee benefits administration, and specialized coverage for valuable items.
Do you serve areas outside New York?
We operate throughout New York and Pennsylvania, with licensing to conduct insurance business in all 50 states for comprehensive coverage options.
How do I file a claim after hours?
Our 24/7 claims service is available through direct phone lines (1-888-261-2688 NY / 1-888-601-2611 PA) and online claim submission forms.
Can you help compare insurance rates?
We represent 50+ regional and national carriers, allowing us to research and find competitive quotes that match or beat competitors' pricing.
Do you offer commercial insurance for small businesses?
Yes, we specialize in customized business insurance solutions for companies of all sizes, including risk management and workers' compensation programs.
Reviews (1)
Al G.
Mar 11, 2019
Report
Terrible. It pains me to leave this review because Tompkins Bank is a wonderful organization filled with great people. I have had nothing but trouble with a specific agent and his administration of my policies. He over insured my business and property, causing me to pay enormous premiums which were unnecessary. He listed a wrong address on one policy and berated me when the policy was cancelled due to non-payment.
That mistake ended up costing me $150 in late fees. I would never recommend this agency to anyone. I have since moved almost 100% of my business to other agencies. Counting the days until all of my policies are with other agencies.
That mistake ended up costing me $150 in late fees. I would never recommend this agency to anyone. I have since moved almost 100% of my business to other agencies. Counting the days until all of my policies are with other agencies.
