Business Details
50+ Years
experience
Your Trusted Partner for Insurance and Employee Benefits Solutions
Founded in 1959, Gilsbar has built a legacy as a family-owned insurance services leader, delivering tailored solutions for businesses and their employees. Our approach combines decades of industry expertise with a commitment to innovation, ensuring clients receive proactive risk management and benefits consulting. With a team of seasoned professionals, we prioritize integrity, client partnerships, and creative problem-solving to address evolving business challenges. Our 60+ years of experience and average client tenure of 26 years reflect our dedication to long-term relationships and measurable results. Headquartered in Covington, Louisiana, we serve clients nationwide while maintaining a locally-owned ethos.Our core values guide every decision, from underwriting to customer service, ensuring transparency and accountability. We specialize in commercial insurance, employee benefits strategy, and compliance solutions, adapting to industry trends while staying true to our founding principles. Our teams average tenure of 22 years underscores our commitment to fostering talent and institutional knowledge. By blending traditional values with modern tools, we empower businesses to mitigate risks and optimize workforce benefits. As a trusted advisor, we continuously seek ways to add value beyond policies, including telemedicine integration and predictive analytics for benefits planning.
Services
Business Insurance
Employee Benefits Consulting
Professional Liability Insurance
Workers' Compensation
Commercial Property Insurance
Cyber Liability Insurance
Commercial Auto Insurance
Flood Insurance
Umbrella Insurance
Fiduciary Insurance
Details
- Year established: 1959
Highlights and features
- We offer 60+ years of experience in commercial insurance and employee benefits.
- Our team provides innovative solutions like telemedicine integration and predictive analytics.
- Clients benefit from our locally-owned, nationwide service model.
- We maintain an average client tenure of 26 years through personalized service.
- Our compliance and vendor management ensure seamless policy implementation.
What people say
Extremely knowledgeable
Always satisfied
Best customer service
Creative solutions
Trusted partner
Services
Business Insurance
Our business insurance solutions protect companies from operational risks including property damage, liability claims, and cyber threats. We offer tailored policies like general liability, professional liability, and commercial auto coverage. With 60+ years of expertise, we ensure comprehensive protection aligned with industry-specific needs while maintaining competitive pricing.
Employee Benefits Consulting
We design cost-effective employee benefits packages that enhance talent retention and regulatory compliance. Services include plan management, telemedicine integration, and predictive modeling for healthcare costs. Our consultants create customized solutions balancing employer affordability with employee satisfaction through modern enrollment platforms and wellness programs.
Cyber Liability Insurance
This coverage safeguards businesses against financial losses from data breaches and cyber attacks. We provide policies addressing legal fees, notification costs, and business interruption. Our risk assessment tools help companies implement proactive security measures while ensuring compliance with evolving data protection regulations across multiple industries.
Workers' Compensation Insurance
Our workers' comp policies cover medical expenses and lost wages for job-related injuries. We offer risk management resources to prevent workplace accidents while ensuring compliance with state requirements. The program includes claims management support and safety training to reduce incident rates across diverse business environments.
Commercial Property Insurance
This coverage protects business property against damage from fires, storms, and other covered events. Policies include equipment breakdown coverage and business interruption protection. We customize solutions for various industries, ensuring adequate valuation methods and deductible structures that align with clients' financial resilience and operational needs.
People
Ryan Haun
President & CEO
Ryan Haun leads Gilsbar's strategic direction with over a decade of executive experience. He oversees all insurance divisions and corporate strategy, leveraging prior insurance restoration expertise. A Missouri State University graduate, he transitioned to CEO in 2021 following established succession plans.
Becky Pathoumthong
Vice President, CFO
Becky Pathoumthong manages Gilsbar's financial operations with 25+ years of accounting experience. She integrates finance and HR functions to achieve corporate goals. A Tulane graduate and Louisiana CPA, she previously held leadership roles at Arthur Andersen and Stryker Corporation.
Brian Esser
Senior Director of Compliance
Brian Esser oversees legal compliance with a background in corporate counsel roles. He holds law and accounting degrees from Creighton University and the University of Louisville. His expertise ensures regulatory adherence across Gilsbar's multi-state operations while managing complex legal challenges.
Rachel Welch
Senior Director of Sales & Marketing
Rachel Welch leads sales and marketing initiatives with 12+ years in insurance. She manages group benefits and property & casualty teams while developing client engagement strategies. A Bryan College graduate, she focuses on simplifying insurance solutions for businesses and professionals.
Megan Motichek
Director of Operations
Megan Motichek directs operations with 15+ years of insurance experience. She emphasizes service excellence and process improvement across renewal and client service teams. Based in Alabama, she balances operational efficiency with personalized client support to maintain Gilsbar's long-term partnership model.
Questions
What types of business insurance do you offer?
We provide professional liability, cyber liability, workers' compensation, commercial property, auto, flood, and umbrella insurance tailored to specific industry needs.
How do you customize employee benefits packages?
Our consultants analyze business needs and workforce demographics to create cost-effective plans with telemedicine options, wellness programs, and technology-driven administration tools.
Do you serve businesses outside Louisiana?
Yes, we serve clients nationwide while maintaining our Louisiana headquarters, with experience supporting businesses in Georgia, Alabama, and North Carolina.
What risk management resources are included?
We offer predictive modeling, compliance guidance, safety training, and cybersecurity assessments to help prevent claims and reduce insurance costs.
How do you handle insurance claims?
Our team provides dedicated claims support with experienced adjusters, ensuring timely resolution while maintaining transparent communication throughout the process.
Can you help with both insurance and benefits?
Yes, we offer integrated risk management solutions combining commercial insurance with employee benefits consulting to address total business protection needs.
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Reviews (4)
Glinnesa Gailliard
Dec 29, 2021
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I was in need of insurance for my company and was referred to this insurance company. My first reach out was around November 15, 2021 requesting a quote. The rep stated she would email me the paperwork. I called back days later stating that I never received it. I stated from the beginning that I needed the policy to start 12/1. I had questions regarding the application she sent me (it was wrong) and I reached out for clarification.
No response. i called and spoke to a manger who was going to move this forward. I finally received the correct application, sent it back, no response. Checked in two times looking for an update. Wound up going with another company who was able to back-date my policy. I never received a quote. Not even a response to my emails. If you can't provide me a quote, which is a basic part of the job, how can I trust you if there's a claim? I would never, ever use and suggest you run as the service is horrible. If I could give them negative stars I would.
No response. i called and spoke to a manger who was going to move this forward. I finally received the correct application, sent it back, no response. Checked in two times looking for an update. Wound up going with another company who was able to back-date my policy. I never received a quote. Not even a response to my emails. If you can't provide me a quote, which is a basic part of the job, how can I trust you if there's a claim? I would never, ever use and suggest you run as the service is horrible. If I could give them negative stars I would.
Thondia Wisham
Feb 15, 2021
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The job itself is good, but some of the managers make working there almost impossible, they show favoritism and there is a lot of racial undertones in many of the departments.
Morgan Moon
May 26, 2019
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Most people don't have a choice on what insurance company their employer chooses. HOWEVER, if you are lucky enough to have a choice avoid Gilsbar like the plague. It might be a great place to work, but let me tell you from first hand experience it is the absolute worst place to have insurance "coverage". I use the word coverage lightly because it is all a money-making scheme. Gilsbar will cut corners or find loopholes any way that they can.
Their customer service is a complete joke and any notion of caring about their members is a fallacy. They might as well remove the rest of their core values and only leave "for reasonable profit" because that is all Gilsbar is about. Finally being insured by a REAL company (Blue Cross Blue Shield) has changed my life.
Their customer service is a complete joke and any notion of caring about their members is a fallacy. They might as well remove the rest of their core values and only leave "for reasonable profit" because that is all Gilsbar is about. Finally being insured by a REAL company (Blue Cross Blue Shield) has changed my life.
Ana G.
May 20, 2015
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Disrespectful sales rep! They continue to call even after being told not to and started emailing to push their malpractice insurance. Considering legal action to stop the harassment. Wouldn't use and do not recommend.
