Business Details
49 Years
experience
Your Trusted Local Insurance Partner in Lancaster, OH
Bill Palmer Insurance was founded in Lancaster, Ohio, in 1977, on the principle that customer satisfaction is the cornerstone of our success. We embraced this philosophy under the concept of 'Partnering,' where we collaborate with clients to identify the most suitable insurance solutions tailored to their unique needs. As an independent agency, we represent multiple carriers, enabling us to provide competitive rates and comprehensive coverage options. Our agency serves all of Ohio, with a focus on Lancaster, Logan, and Canal Winchester, leveraging local expertise to address regional insurance requirements effectively. With over 45 years of experience, we have built a reputation for reliability, professionalism, and a commitment to personalized service.Our team advocates for clients during claims processes, ensuring clear communication and prompt resolution. We prioritize long-term relationships over transactions, emphasizing transparency, expertise, and community trust. Our services span auto, home, life, commercial, and specialty insurance, including farm, flood, and recreational vehicle policies. Recognized as a member of the Ohio Insurance Agents Association, we uphold industry standards and ethical practices. By combining local knowledge with partnerships with national insurers, we deliver cost-effective, customized insurance solutions that protect our clients' most valuable assets.
Services
Auto Insurance
Home Owners Insurance
Life Insurance
Commercial Insurance
Farm Insurance
Flood Insurance
Motorcycle Insurance
RV Insurance
ATV Insurance
Renters Insurance
Details
- Year established: 1977
Highlights and features
- We have over 45 years of experience serving Ohio's insurance needs.
- Our local expertise ensures tailored solutions for Lancaster, Logan, and Canal Winchester communities.
- We leverage partnerships with multiple national carriers to secure competitive rates.
- Our team provides personalized service, focusing on your unique insurance requirements.
- We maintain a proven track record of successful claim advocacy and customer satisfaction.
Associations and certifications
- Ohio Insurance Agents Association
Services
Auto Insurance
Protect your vehicle and finances with comprehensive auto insurance coverage tailored to your driving habits and needs. We offer competitive rates on policies that include liability, collision, and comprehensive protection. Our local agents help you navigate coverage options to ensure compliance with Ohio regulations while maximizing value.
Home Owners Insurance
Safeguard your property investment with customizable homeowners insurance that covers structural damage, personal belongings, and liability risks. Our policies address common concerns like fire, theft, and natural disasters specific to Central Ohio. We partner with trusted carriers to deliver reliable protection at competitive prices.
Life Insurance
Secure your family's financial future with term or permanent life insurance policies designed to meet your budget and long-term goals. We simplify the quoting process through a single application that compares options from multiple providers. Our agents explain policy details to help you make informed decisions.
Commercial Insurance
Protect your Ohio-based business with liability, property, and specialized coverage tailored to your industry risks. We offer competitive commercial auto, general liability, and business owners policies (BOP) through partnerships with top-rated insurers. Our service includes risk assessment consultations.
Farm Insurance
Comprehensive insurance solutions for Ohio farm properties, equipment, and livestock. Our policies address unique risks like crop damage, equipment breakdowns, and liability claims. We combine local agricultural knowledge with access to specialized carriers to create cost-effective protection plans.
Questions
What types of insurance do you offer?
We provide auto, home, life, commercial, farm, flood, RV, motorcycle, ATV, condo, and renters insurance policies tailored to individual and business needs.
How can you help me save money on insurance?
By comparing rates from multiple carriers and offering bundled policy discounts, we help clients find affordable coverage without compromising on protection quality or breadth.
Do you serve areas outside Lancaster, Ohio?
Yes, we serve all of Central Ohio including Logan, Canal Winchester, Sugar Grove, Rockbridge, Royalton, Amanda, and surrounding communities.
How do I file an insurance claim?
Call us during business hours at 740-687-5733 for assistance filing claims, or contact your carrier directly using the numbers provided on our website for after-hours emergencies.
Why choose a local insurance agency?
Local agencies offer personalized service, regional expertise, and proactive claim advocacy that national companies often cannot match for Ohio residents.
Reviews (7)
Jon Myers
Apr 07, 2022
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Been a customer for nearly 25 years. They have always been there for us. A great company to deal with. They believe in true customer service! Highly recommend them for all your insurance needs.
Maria Horton
Mar 28, 2022
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I've used Bill Palmer for years now. Kendra is wonderful to work with and goes the extra mile to find you the right policy and help when life changes!
Victor Hecht
Feb 26, 2022
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Kendra did a great job getting me just what I wanted. She has saved us money, and living on a fixed income that is very important.
Neretaire Amenhotep
Dec 27, 2021
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Outstanding service! Close to home so i can speak, in person, to a knowledgeable, cordial staff! 3 decades of The Best insurance for whatever i need, when i need it.
Jessica White
Nov 28, 2021
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Kendra is amazing! She is very personable, professional and prompt!. She has provided us with excellent service and saved us a ton on bundling our home and vehicles. I highly recommend her and the entire friendly staff at Bill Palmer Insurance. A satisfied customer of over 10 years. Thank you for all you do, to find the best coverage for a great price.
Kelley Russell
Jun 15, 2021
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Fantastic customer service, Kendra is very knowledgeable, efficient and makes you feel well taken care of!
Kim Coleman
May 24, 2021
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Jenn contacted me informing me about a new program that we qualified for saving us over $200 per year on our auto insurance. Jenn made it a fast, easy process. It's nice to know there are still honest, caring people/businesses that still exist during these tough, troubling times! Thanks Jenn!
