Seniors Servicing

Business Details

40 Years

experience

Your Healthcare Coverage Advocates in Columbus, OH

At Seniors Servicing, we have dedicated ourselves to healthcare coverage advocacy since 1986. Our team of specialists brings over 50 years of combined experience in medical claims processing and insurance navigation. We work nationwide to help individuals and families maximize their healthcare benefits while minimizing administrative burdens. Our expertise spans Medicare enrollment, claims resolution, and transition planning from group insurance to senior coverage programs. We provide personalized support for estates and guardianships, ensuring proper medical documentation processing during sensitive times. Our proven track record demonstrates consistent success in reducing clients' prescription costs by an average of $1,381 annually through strategic Medicare plan selection.

We maintain strict independence from government programs and insurance providers to guarantee unbiased guidance. Our Columbus-based team offers complimentary consultations to develop tailored solutions that protect both health and financial security. We measure success through the peace of mind our clients gain from simplified healthcare management. With decades of specialized knowledge, we continue evolving our services to address changing healthcare landscapes while maintaining our core mission of client-first advocacy.

Services

Medicare Enrollment Assistance Medical Claims Processing Insurance Transition Planning Billing Resolution Services Estate Documentation Support Prescription Cost Optimization Coverage Appeals Assistance Healthcare Financial Planning

Details

Year established: 1986

Highlights and features

We offer 35+ years of specialized healthcare coverage expertise
Our team processes medical claims with 98% accuracy rate
We provide personalized Medicare enrollment assistance
Our clients save $1,381 annually on average in prescription costs
We specialize in estate and guardianship medical documentation

What people say

Saved countless hours Confidence in process Successful appeal Well worth the investment OMG I love you guys

Website

Update Listing

Services

Medicare Enrollment Assistance

We provide comprehensive guidance through Medicare enrollment periods including Initial Enrollment, Annual Election Period, and Special Enrollment. Our experts analyze individual healthcare needs to recommend optimal coverage plans. With average client savings of $1,381 annually in prescription costs, we ensure informed decisions that balance coverage needs with financial efficiency while maintaining complete independence from insurance providers.

Medical Claims Processing

Our team reviews and verifies medical claims accuracy for individuals and estates. We handle Explanation of Benefits documentation, identify billing discrepancies, and resolve payment issues with providers. With 98% accuracy in claims processing, we protect clients from overpayment while ensuring proper documentation for estate settlements and guardianship cases through detailed verification processes.

Insurance Transition Planning

We specialize in transitioning clients from group insurance to Medicare coverage. Our process includes benefit analysis, timeline planning, and documentation management for retiring individuals or those turning 65. We ensure seamless coverage continuation while optimizing new Medicare plans for individual healthcare needs and financial circumstances through personalized consultation.

Estate Documentation Support

We assist legal and financial professionals with medical documentation processing for estates and guardianships. Our services include claims finalization, medical bill verification, and coverage analysis to facilitate proper estate closure. We work directly with attorneys and accountants to resolve outstanding healthcare issues, ensuring accurate asset distribution and compliance with medical billing requirements.

Coverage Appeals Assistance

Our team provides expert guidance through insurance appeal processes. We analyze denied claims, prepare necessary documentation, and advise clients on effective appeal strategies. With deep knowledge of Medicare policies and insurance regulations, we help clients challenge coverage denials and ensure proper consideration of medical necessity in appeal decisions through detailed case preparation.

People

Emily Clugston

Owner and President

Emily leads our healthcare advocacy team with 20+ years of insurance industry experience. She develops strategic solutions for complex coverage issues while maintaining direct client relationships. Her leadership focuses on expanding access to quality healthcare through informed insurance decisions.

Andrew Glazier

Regional Sales Manager

Andrew connects clients with tailored coverage solutions across the Midwest. With 15 years in healthcare insurance, he specializes in explaining complex Medicare options through accessible consultations. He ensures clients understand their coverage choices and financial implications.

Sally Francis

Household Money Management Consultant

Sally helps clients integrate healthcare coverage with overall financial planning. Her 18-year career includes estate planning and senior financial management. She provides practical guidance for managing medical expenses within household budgets while maintaining financial security.

Questions

Are you affiliated with Medicare or government programs?

We maintain complete independence from Medicare and all government programs to ensure unbiased, client-first advocacy in all our services.

How do you help with Medicare enrollment?

We analyze your healthcare needs, compare available plans, and guide you through enrollment periods to select optimal coverage that balances benefits and costs.

What types of insurance claims do you handle?

We process all medical claims including hospital services, prescription medications, specialist treatments, and post-acute care across all major insurance providers.

Can you assist with estate medical documentation?

Yes, we work directly with legal professionals to resolve medical claims and billing issues for estates and guardianships during sensitive transition periods.

Do you offer nationwide services?

While based in Columbus, Ohio, we provide virtual consultations and documentation support to clients across all 50 states.

How much does your service cost?

We offer complimentary initial consultations with customized pricing plans based on individual service needs. Most clients find our fees offset by insurance savings.

Reviews (5)

Write a Review

Pamela Charleston

Apr 05, 2022 Report

I would highly recommend Seniors Servicing Company! After my husband passed, Emily took most of the burden off of me as she helped me find unused funds and get refunds. At a very challenging time this company was incredibly helpful and kind - amazing resource!

Holli Immel-Keener

Dec 21, 2020 Report

We have had an intense year of Medical/Insurance issues. Seniors Servicing Company, LLC, has stepped up and helped us in so many ways! We would advise anyone who is getting ready for Medicare with your many questions, or those that are new to or on Medicare to seek their help. The people are very kind, helpful, and go the mile to investigate every bill in question and every concern in a timely manner.

They make all information shared on their website safe. We would be in debt paying many bills that were already paid if we had not had their help along with some sleepless nights. They are a Blessing! Thank you, Seniors Servicing Company, LLC, for getting us through this year with our endless questions and concerns.

Carla Keith

Nov 26, 2020 Report

Seniors Servicing saved me literally thousands of dollars with both my aunt and my husband. Their nurse spoke to the hospital for my aunt and negotiated a hospital bill down to literally a tenth of the original bill. For my husband, they helped me work with a very demanding HRA company to reimbursement for legitimate expenses.

Douglas Bond

Jun 28, 2020 Report

I have been a client of Seniors Servicing for more than 5 years and they have saved me countless hours of time, energy and thousands of dollars in medical services and prescription costs over the years! Their professional assistance and extensive knowledge and experience in the Health Care industry is invaluable and a "must have service" to ensure you are getting the best medical and prescription plans at the lowest cost possible! I highly recommend this seasoned consulting company for all your medical services and plans!

Bonnie Miller

Dec 25, 2019 Report

Emily was very knowledgeable and extremely helpful in helping find the right Medicare insurance for me. She listened to what I wanted and was prepared with several options and guided me to exactly what I wanted and needed. Top notch company and I give them 5 stars!