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Business Details
47 Years
experience
Your Trusted Independent Insurance Agency in Gaylord, MI
Michigan Insurance Services Agency was founded in 1979 with a commitment to providing personalized insurance solutions rooted in traditional values of hard work and client care. Our team prioritizes knowledge sharing, education, and tailored advice to ensure clients receive protection that aligns with their unique needs. With over four decades of experience, we maintain a focus on treating every client with respect and professionalism, whether they visit our office, call, or connect online. As an independent agency, we represent multiple insurance carriers to offer diverse options for personal and business insurance. Our dedication to prompt service and community trust has earned us long-standing relationships with families and businesses across Northern Michigan.

We emphasize transparency in policy selection, risk management, and cost considerations to help clients make informed decisions. Our approach combines local market expertise with a commitment to staying current with industry trends and coverage innovations. Client satisfaction remains our top priority, reflected in our consistent focus on resolving claims efficiently and maintaining open communication. We serve individuals and businesses seeking protection for vehicles, homes, commercial properties, and life insurance needs. Our mission continues to be delivering insurance protection personalized to each client we serve.
Services
Personal Auto Insurance Home Insurance RV Insurance Individual Life Insurance Renters Insurance Business Auto Insurance General Liability Insurance Workers Compensation Insurance Business Owners Insurance Commercial Property Insurance
Details
  • Year established: 1979
Highlights and features
  • We offer personalized insurance solutions tailored to individual needs
  • Our team provides expert guidance through policy selection and claims
  • We represent multiple insurance carriers for comprehensive options
  • We maintain prompt, professional service with local market expertise
  • Our agency combines 40+ years of experience with modern insurance practices
What people say
Fantastic and prompt service Best policy for my needs Kind and professional staff Quick claim settlements Watch for best rates
Services
Personal Auto Insurance
Protect your vehicle and assets with customized auto insurance coverage. We offer policies that include liability protection, collision coverage, and uninsured motorist options. Our advisors help clients understand state requirements and select appropriate limits while considering personal driving habits and risk factors. Coverage extends to rental reimbursement and medical payments for comprehensive protection.
Home Insurance
Safeguard your home with tailored property insurance solutions. Our policies cover structural damage from weather events, theft, and liability claims. We help clients determine appropriate dwelling coverage limits and additional protections like flood or earthquake endorsements. Personal property coverage and loss of use provisions ensure comprehensive home protection aligned with individual needs.
Business Insurance
Comprehensive risk management for businesses including liability, property, and workers' compensation coverage. We provide business owners' policies combining multiple protections and specialized commercial auto insurance. Our solutions address industry-specific risks while helping companies maintain compliance with regulatory requirements and protect against operational disruptions.
Life Insurance
Secure your family's financial future with individual life insurance policies. We offer term and permanent life insurance options to meet varying protection needs. Our advisors help determine appropriate coverage amounts based on income replacement needs, outstanding debts, and future expenses like education costs or funeral arrangements.
Renters Insurance
Affordable protection for renters covering personal belongings, liability claims, and temporary housing costs. Our policies protect against common risks like fire, theft, and water damage while providing legal defense coverage. We help tenants understand policy exclusions and select appropriate coverage limits for their rental property.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, RV, life, renters) and business insurance (auto, liability, workers' comp, commercial property).
How do you personalize insurance protection?
We assess individual risk factors, budget considerations, and coverage needs during personalized consultations to recommend appropriate policies.
Are you affiliated with specific insurance companies?
As an independent agency, we represent multiple carriers to offer diverse coverage options and competitive pricing.
Do you serve businesses outside Northern Michigan?
While based in Gaylord, we serve businesses throughout Michigan and selected regional markets beyond state borders.
How do claims get handled?
We assist with claim filings and work directly with insurance carriers to ensure timely processing and fair settlements.
Can I manage policies online?
Yes, our client portal allows policy document access, payment processing, and coverage adjustments through our digital platform.
Reviews (5)
Keith Waszak
Oct 29, 2018 Report
Great customer service. Anna is knowledgeable and educates the customer as to the best options available.
Paul Buhr
Jun 17, 2018 Report
Customer service is very important in our busy lives and Michigan insurance services provides top level customer service.
Jane Dunaway
May 22, 2018 Report
Many, many years of fantastic and prompt service. The staff all treat you like you would want to be treated, and are very kind people. Always helping with finding best policy for my needs as well as the costs. Would recommend them anytime.
Jeff Lofquist
May 01, 2018 Report
Great people Saved lots of money when i got Insurance for first time 5years ago Still paying hundreds less than i had been with my old Insurance company
Glen Catt
Apr 26, 2018 Report
I have worked with MIS for close to 40 years. Though I have other coverage in other states, no one has been as detailed and followed through like Marcus & his team. I brag about them all the time.